[Trac] null when working on tickets

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I have an interesting issue.
There's an issue that whenever  a particular person opens up a ticket, or 
replies to a ticket, it gets set to null in the "ticket_change" table under 
"author".
We authenticate against LDAP, but I compared them to active users, and 
their account seems correct.
The only thing that stood out was in the session_attribute table. This 
person did not have an email record. I manually added it. I'm not 100% sure 
this will fix the issue as there are a number of active users without this 
attribute but doesn't seem to affect them. 

Is there anything else I should be looking at ?

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I have an interesting issue.<div>There's an issue that whenever=C2=A0 a par=
ticular person opens up a ticket, or replies to a ticket, it gets set to nu=
ll in the "ticket_change" table under "author".</div><div>We authenticate a=
gainst LDAP, but I compared them to active users, and their account seems c=
orrect.</div><div>The only thing that stood out was in the session_attribut=
e table. This person did not have an email record. I manually added it. I'm=
 not 100% sure this will fix the issue as there are a number of active user=
s without this attribute but doesn't seem to affect them.=C2=A0</div><div><=
br /></div><div>Is there anything else I should be looking at ?</div>

<p></p>

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