Re: [Trac] null when working on tickets

On Tue, Jul 7, 2026 at 12:08=E2=80=AFAM Michael LiVolsi <mikelivolsi@gmail.=
com> wrote:
>
> I have an interesting issue.
> There's an issue that whenever  a particular person opens up a ticket, or=
 replies to a ticket, it gets set to null in the "ticket_change" table unde=
r "author".
> We authenticate against LDAP, but I compared them to active users, and th=
eir account seems correct.
> The only thing that stood out was in the session_attribute table. This pe=
rson did not have an email record. I manually added it. I'm not 100% sure t=
his will fix the issue as there are a number of active users without this a=
ttribute but doesn't seem to affect them.
>
> Is there anything else I should be looking at ?
>

I guess that something wrong in your installed plugin(s) leads the
issue. Trac core doesn't have the issue.

 * What version of Trac are you using?
   See "System Information" in /about page of your Trac.
 * What plugins installed and enabled are you using?
   See "Installed Plugins" in /about page of your Trac.
 * Please share your trac.ini

--=20
Jun Omae <[email protected]> (=E5=A4=A7=E5=89=8D =E6=BD=A4)

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