Re: [Trac] null when working on tickets

Michael LiVolsi <[email protected]> Tue, 7 Jul 2026 13:11:11 -0700 (PDT)
Newsgroups gmane.comp.version-control.subversion.trac.general
Message-ID <[email protected]>
------=_Part_382178_1661509305.1783455071707
Content-Type: multipart/alternative; 
	boundary="----=_Part_382179_179722859.1783455071707"

------=_Part_382179_179722859.1783455071707
Content-Type: text/plain; charset="UTF-8"
Content-Transfer-Encoding: quoted-printable

Trac 1.4.3

Plugins:

Name
Version
Location
remote-user-auth
N/A
/var/trac/sites/traffic/plugins/remote-user-auth.pyc
TicketImport <http://nexb.com/>
0.9.1
/usr/local/lib/python2.7/dist-packages/TicketImport-0.9.1-py2.7.egg
TracAccountManager <https://trac-hacks.org/wiki/AccountManagerPlugin>
0.6.dev0
/home/admin/.local/lib/python2.7/site-packages
TracAutocompleteUsersPlugin=20
<https://trac-hacks.org/wiki/AutocompleteUsersPlugin>
0.4.8.dev0
/usr/local/lib/python2.7/dist-packages
TracCustomFieldAdmin <https://trac-hacks.org/wiki/CustomFieldAdminPlugin>
0.4.0.dev0
/usr/local/lib/python2.7/dist-packages
TracHtmlNotificationPlugin=20
<http://trac-hacks.org/wiki/TracHtmlNotificationPlugin>
0.12.0.3
/usr/local/lib/python2.7/dist-packages
TracSimpleTicket <https://trac-hacks.org/wiki/SimpleTicketPlugin>
5.0
/usr/local/lib/python2.7/dist-packages
TracSubTickets <http://github.com/trac-hacks/trac-subtickets-plugin>
0.5.5.dev0
/usr/local/lib/python2.7/dist-packages/TracSubTickets-0.5.5.dev0-py2.7.egg
TracTags <https://trac-hacks.org/wiki/TagsPlugin>
0.12.1
/usr/local/lib/python2.7/dist-packages
TracTocMacro <https://trac-hacks.org/wiki/TocMacro>
12.0.0
/usr/local/lib/python2.7/dist-packages



Trac.ini (removed PII info)

# -*- coding: utf-8 -*-

[TracPM]
date_format =3D %Y-%m-%d
default_estimate =3D 4.0
estimate_pad =3D 0.0
goal_ticket_type =3D milestone
hours_per_estimate =3D 1

[account-manager]
account_changes_notify_addresses =3D xxxxx-B5d/[email protected]
auth_init =3D enabled
authentication_url =3D=20
db_htdigest_realm =3D=20
default_format.email =3D text/plain
force_passwd_change =3D disabled
hash_method =3D HtDigestHashMethod
htdigest_file =3D=20
htdigest_realm =3D=20
htpasswd_file =3D blanked_out_for_obvious
htpasswd_hash_type =3D crypt
notify_actions =3D new,delete
password_file =3D=20
password_store =3D HtPasswdStore
persistent_sessions =3D enabled
refresh_passwd =3D disabled
verify_email =3D disabled

[attachment]
max_size =3D 8388608
max_zip_size =3D 8388608
render_unsafe_content =3D disabled

[browser]
color_scale =3D enabled
downloadable_paths =3D /trunk,/branches/*,/tags/*
hide_properties =3D svk:merge
intermediate_color =3D=20
intermediate_point =3D=20
newest_color =3D (255, 136, 136)
oldest_color =3D (136, 136, 255)
oneliner_properties =3D trac:summary
render_unsafe_content =3D disabled
wiki_properties =3D trac:description

[changeset]
max_diff_bytes =3D 10000000
max_diff_files =3D 0
wiki_format_messages =3D enabled

[components]
acct_mgr.admin.accountmanageradminpage =3D enabled
acct_mgr.admin.accountmanageradminpanel =3D enabled
acct_mgr.admin.configurationadminpanel =3D enabled
acct_mgr.admin.useradminpanel =3D enabled
acct_mgr.api.accountmanager =3D enabled
acct_mgr.configurationadminpanel =3D enabled
acct_mgr.db.sessionstore =3D enabled
acct_mgr.htfile.abstractpasswordfilestore =3D enabled
acct_mgr.htfile.htdigeststore =3D enabled
acct_mgr.htfile.htpasswdstore =3D enabled
acct_mgr.http.httpauthstore =3D enabled
acct_mgr.notification.accountchangelistener =3D enabled
acct_mgr.notification.accountchangenotificationadminpanel =3D enabled
acct_mgr.pwhash.htdigesthashmethod =3D enabled
acct_mgr.pwhash.htpasswdhashmethod =3D enabled
acct_mgr.svnserve.svnservepasswordstore =3D enabled
acct_mgr.useradminpanel =3D enabled
acct_mgr.web_ui.accountmodule =3D disabled
acct_mgr.web_ui.loginmodule =3D disabled
announcer.* =3D enabled
autocompleteusers.* =3D enabled
customfieldadmin.* =3D enabled
datefield.* =3D enabled
ldapplugin.* =3D enabled
simpleticket.* =3D enabled
talm_importer.importer.* =3D enabled
trac.db.mysql_backend.mysqlconnector =3D disabled
trac.db.postgres_backend.postgresqlconnector =3D enabled
trac.web.auth.* =3D disabled
trachtmlnotification.* =3D enabled
trachtmlnotification.notification.htmlnotificationmodule =3D enabled
tracjsgantt.* =3D enabled
tracopt.ticket.deleter.ticketdeleter =3D enabled
tracopt.versioncontrol.svn.svn_fs.subversionconnector =3D enabled
tracopt.versioncontrol.svn.svn_prop.subversionmergepropertydiffrenderer =3D=
=20
enabled
tracopt.versioncontrol.svn.svn_prop.subversionmergepropertyrenderer =3D=20
enabled
tracopt.versioncontrol.svn.svn_prop.subversionpropertyrenderer =3D enabled
tracsubtickets.api.* =3D enabled
tracsubtickets.web_ui.* =3D enabled
tractoc.* =3D enabled

[datefield]
format =3D ymd
separator =3D /

[header_logo]
alt =3D XXXXX
height =3D 66
link =3D /traffic/
src =3D /img/logo.gif
width =3D 217

[inherit]
htdocs_dir =3D=20
plugins_dir =3D=20
templates_dir =3D /var/trac/sites/traffic/templates/

[logging]
log_file =3D trac.log
log_format =3D=20
log_level =3D DEBUG
log_type =3D file

[mainnav]
admin.order =3D 8.0
browser.order =3D 3.0
newticket.order =3D 2.0
roadmap.order =3D 6.0
search.order =3D 7.0
tickets.order =3D 4.0
timeline.order =3D 5.0
wiki.label =3D Home
wiki.order =3D 1.0

[metanav]
about.order =3D 5.0
help.order =3D 4.0
login.order =3D 1.0
logout.order =3D 2.0
prefs.order =3D 3.0

[milestone]
default_group_by =3D component
default_retarget_to =3D=20
stats_provider =3D DefaultTicketGroupStatsProvider

[mimeviewer]
max_preview_size =3D 262144
mime_map =3D text/x-dylan:dylan,text/x-idl:ice,text/x-ada:ads:adb
mime_map_patterns =3D text/html:README(?!\.rst)|INSTALL(?!\.rst)|COPYING.*
tab_width =3D 8
treat_as_binary =3D=20
application/octet-stream,application/pdf,application/postscript,application=
/msword,application/rtf

[notification]
admit_domains =3D=20
ambiguous_char_width =3D single
batch_subject_template =3D ${prefix} Batch modify: ${tickets_descr}
default_format.email =3D text/plain
email_address_resolvers =3D SessionEmailResolver
email_sender =3D SmtpEmailSender
ignore_domains =3D=20
message_id_hash =3D md5
mime_encoding =3D base64
sendmail_path =3D sendmail
smtp_always_bcc =3D=20
smtp_always_cc =3D=20
smtp_default_domain =3D XXXX.org
smtp_enabled =3D enabled
smtp_from =3D [email protected]
smtp_from_author =3D disabled
smtp_from_name =3D Trafficking System
smtp_password =3D xxxxxxx
smtp_port =3D xxx
smtp_replyto =3D=20
smtp_server =3D smtp.gmail.com
smtp_subject_prefix =3D Traffic
smtp_user =3D admin@XXXXX
ticket_subject_template =3D ${prefix} [${ticket.owner}] #${ticket.id}:=20
${summary}
use_public_cc =3D enabled
use_short_addr =3D disabled
use_tls =3D enabled

[notification-subscriber]
always_notify_cc =3D CarbonCopySubscriber
always_notify_owner =3D TicketOwnerSubscriber
always_notify_previous_updater =3D TicketPreviousUpdatersSubscriber
always_notify_reporter =3D TicketReporterSubscriber
always_notify_updater =3D disable

[project]
admin =3D=20
admin_trac_url =3D .
descr =3D Ticketing System for the XXXXX
footer =3D Visit the Trac open source project at<br /><a=20
href=3D"https://trac.edgewall.org/">https://trac.edgewall.org/</a>
icon =3D common/trac.ico
name =3D Traffic
url =3D https://trac.xxxx.xxxx/traffic/

[query]
default_anonymous_query =3D status!=3Dclosed&cc~=3D$USER
default_query =3D status!=3Dclosed&owner=3D$USER
items_per_page =3D 100
ticketlink_query =3D ?status=3D!closed

[report]
items_per_page =3D 100
items_per_page_rss =3D 0

[revisionlog]
default_log_limit =3D 100
graph_colors =3D #cc0,#0c0,#0cc,#00c,#c0c,#c00

[roadmap]
stats_provider =3D DefaultTicketGroupStatsProvider

[search]
default_disabled_filters =3D=20
min_query_length =3D 3

[sqlite]
extensions =3D=20

[svn]
branches =3D trunk,branches/*
tags =3D tags/*

[ticket]
allowed_empty_fields =3D milestone,version
default_cc =3D=20
default_component =3D xxxxx.xxx
default_description =3D=20
default_keywords =3D=20
default_milestone =3D=20
default_owner =3D < default >
default_priority =3D Normal
default_resolution =3D complete
default_severity =3D=20
default_summary =3D=20
default_type =3D=20
default_version =3D=20
max_comment_size =3D 262144
max_description_size =3D 262144
max_summary_size =3D 262144
preserve_newlines =3D default
restrict_owner =3D enabled
workflow =3D ConfigurableTicketWorkflow

[ticket-custom]
approval =3D text
approval.format =3D plain
approval.label =3D Additional approval
approval.order =3D 6
approval.value =3D=20
current_status =3D select
current_status.label =3D Current status
current_status.options =3D None|To-Do|Doing|Done
current_status.order =3D 8
current_status.value =3D None
department =3D select
department.label =3D Submitting department
department.options =3D xxxxx
department.order =3D 1
department.value =3D=20
due_date =3D time
due_date.date =3D enabled
due_date.date_empty =3D disabled
due_date.format =3D date
due_date.label =3D Due Date
due_date.order =3D 2
due_date.value =3D=20
home_page =3D checkbox
home_page.label =3D Affects home page?
home_page.order =3D 3
home_page.value =3D 0
job_code =3D text
job_code.format =3D plain
job_code.label =3D Project job code
job_code.order =3D 7
job_code.value =3D=20
member_email =3D checkbox
member_email.label =3D E-mail to all members?
member_email.order =3D 5
member_email.value =3D 0
parents =3D text
parents.format =3D plain
parents.label =3D Parent Tickets
parents.order =3D 0
parents.value =3D=20
#-----------=20
task_due_date =3D time
task_due_date.date =3D enabled
task_due_date.date_empty =3D disabled=20
task_due_date.format =3D date
task_due_date.label =3D Task due date
task_due_date.order =3D 4
task_due_date.value =3D


[ticket-workflow]
accept =3D new,assigned,accepted,reopened -> accepted
accept.operations =3D set_owner_to_self
accept.permissions =3D TICKET_MODIFY
create =3D <none> -> new
create.default =3D 1
create_and_assign =3D <none> -> assigned
create_and_assign.label =3D assign
create_and_assign.operations =3D may_set_owner
create_and_assign.permissions =3D TICKET_MODIFY
leave =3D * -> *
leave.default =3D 1
leave.operations =3D leave_status
reassign =3D new,accepted,assigned,reopened -> assigned
reassign.operations =3D set_owner
reassign.permissions =3D TICKET_CREATE
reopen =3D closed -> reopened
reopen.operations =3D del_resolution
reopen.permissions =3D TICKET_CREATE
resolve =3D new,assigned -> closed
resolve.operations =3D set_resolution
resolve.permissions =3D TICKET_ADMIN

[timeline]
abbreviated_messages =3D enabled
changeset_collapse_events =3D disabled
changeset_long_messages =3D disabled
changeset_show_files =3D 0
default_daysback =3D 30
max_daysback =3D 90
newticket_formatter =3D oneliner
ticket_show_component =3D disabled
ticket_show_details =3D disabled

[trac]
anonymous_session_lifetime =3D 90
auth_cookie_domain =3D=20
auth_cookie_lifetime =3D 0
auth_cookie_path =3D=20
auto_preview_timeout =3D 2.0
auto_reload =3D disabled
backup_dir =3D db
base_url =3D https://trac.xxxxx.xxx/traffic/
check_auth_ip =3D disabled
database =3D postgres://trac:xxxxx@xxxxxxx:5432/tracdb?schema=3Dxxxxxxx
debug_sql =3D disabled
default_charset =3D utf-8
default_date_format =3D=20
default_dateinfo_format =3D relative
default_handler =3D WikiModule
default_language =3D=20
default_timezone =3D America/New_York
genshi_cache_size =3D 128
htdocs_location =3D=20
ignore_auth_case =3D disabled
jquery_location =3D=20
jquery_ui_location =3D=20
jquery_ui_theme_location =3D=20
mainnav =3D wiki,newticket,tickets,browser,timeline,roadmap,search
metanav =3D login,logout,prefs,help
mysqldump_path =3D mysqldump
never_obfuscate_mailto =3D enabled
obey_remote_user_header =3D enabled
permission_policies =3D=20
DefaultWikiPolicy,DefaultTicketPolicy,DefaultPermissionPolicy,LegacyAttachm=
entPolicy
permission_store =3D DefaultPermissionStore
pg_dump_path =3D pg_dump
request_filters =3D=20
resizable_textareas =3D enabled
secure_cookies =3D disabled
show_email_addresses =3D enabled
show_full_names =3D enabled
timeout =3D 20
use_base_url_for_redirect =3D enabled
use_chunked_encoding =3D enabled
use_xsendfile =3D disabled
wiki_toolbars =3D enabled
xsendfile_header =3D X-Sendfile

[versioncontrol]
allowed_repository_dir_prefixes =3D=20
default_repository_type =3D svn

[wiki]
default_edit_area_height =3D 30
ignore_missing_pages =3D enabled
max_size =3D 262144
render_unsafe_content =3D disabled
safe_origins =3D data:
safe_schemes =3D cvs,file,ftp,git,irc,http,https,news,sftp,smb,ssh,svn,svn+=
ssh
split_page_names =3D disabled




On Monday, July 6, 2026 at 11:25:40=E2=80=AFPM UTC-4 Jun Omae wrote:

On Tue, Jul 7, 2026 at 12:08=E2=80=AFAM Michael LiVolsi <[email protected]=
> wrote:=20
>=20
> I have an interesting issue.=20
> There's an issue that whenever a particular person opens up a ticket, or=
=20
replies to a ticket, it gets set to null in the "ticket_change" table under=
=20
"author".=20
> We authenticate against LDAP, but I compared them to active users, and=20
their account seems correct.=20
> The only thing that stood out was in the session_attribute table. This=20
person did not have an email record. I manually added it. I'm not 100% sure=
=20
this will fix the issue as there are a number of active users without this=
=20
attribute but doesn't seem to affect them.=20
>=20
> Is there anything else I should be looking at ?=20
>=20

I guess that something wrong in your installed plugin(s) leads the=20
issue. Trac core doesn't have the issue.=20

* What version of Trac are you using?=20
See "System Information" in /about page of your Trac.=20
* What plugins installed and enabled are you using?=20
See "Installed Plugins" in /about page of your Trac.=20
* Please share your trac.ini=20

--=20
Jun Omae <[email protected]> (=E5=A4=A7=E5=89=8D =E6=BD=A4)=20

--=20
You received this message because you are subscribed to the Google Groups "=
Trac Users" group.
To unsubscribe from this group and stop receiving emails from it, send an e=
mail to trac-users+unsubscribe-/JYPxA39Uh5TLH3MbocFF+G/[email protected]
To view this discussion visit https://groups.google.com/d/msgid/trac-users/=
d1f9a3bd-233e-411f-8d1b-6b4eac91dc71n%40googlegroups.com.

------=_Part_382179_179722859.1783455071707
Content-Type: text/html; charset="UTF-8"
Content-Transfer-Encoding: quoted-printable

Trac 1.4.3<div><br /></div><div>Plugins:</div><div><span style=3D"clear: bo=
th; border-bottom: 1px solid rgb(215, 215, 215); border-collapse: collapse;=
 border-spacing: 0px; box-shadow: rgb(242, 242, 242) 0.3em 0.3em 0.4em 0px;=
 margin: 1em; width: auto; color: rgb(0, 0, 0); font-family: Verdana, Arial=
, &quot;Bitstream Vera Sans&quot;, Helvetica, sans-serif; font-size: 12px;"=
><span style=3D"font-style: normal; font-variant: normal; font-size-adjust:=
 none; font-language-override: normal; font-kerning: auto; font-optical-siz=
ing: auto; font-feature-settings: normal; font-variation-settings: normal; =
font-stretch: normal; font-size: 12px; line-height: normal; font-family: Ve=
rdana, Arial, &quot;Bitstream Vera Sans&quot;, Helvetica, sans-serif; backg=
round: rgb(247, 247, 240);"><span style=3D"font: bold 10.8px Verdana, Arial=
, &quot;Bitstream Vera Sans&quot;, Helvetica, sans-serif; padding: 2px 0.5e=
m; border: 1px solid rgb(221, 221, 221); vertical-align: bottom; white-spac=
e: nowrap; background: rgb(247, 247, 247);"><br />Name</span><span style=3D=
"font: bold 10.8px Verdana, Arial, &quot;Bitstream Vera Sans&quot;, Helveti=
ca, sans-serif; padding: 2px 0.5em; border: 1px solid rgb(221, 221, 221); v=
ertical-align: bottom; white-space: nowrap; background: rgb(247, 247, 247);=
"><br />Version</span><span style=3D"font: bold 10.8px Verdana, Arial, &quo=
t;Bitstream Vera Sans&quot;, Helvetica, sans-serif; padding: 2px 0.5em; bor=
der: 1px solid rgb(221, 221, 221); vertical-align: bottom; white-space: now=
rap; background: rgb(247, 247, 247);"><br />Location</span></span><span sty=
le=3D"font-style: normal; font-variant: normal; font-size-adjust: none; fon=
t-language-override: normal; font-kerning: auto; font-optical-sizing: auto;=
 font-feature-settings: normal; font-variation-settings: normal; font-stret=
ch: normal; font-size: 12px; line-height: normal; font-family: Verdana, Ari=
al, &quot;Bitstream Vera Sans&quot;, Helvetica, sans-serif; border-top: 1px=
 solid rgb(221, 221, 221);"><span style=3D"font: bold 10.8px Verdana, Arial=
, &quot;Bitstream Vera Sans&quot;, Helvetica, sans-serif; padding: 0.3em 0.=
5em; border: 1px solid rgb(221, 221, 221); vertical-align: top; background:=
 rgb(247, 247, 247); white-space: nowrap;"><br />remote-user-auth</span><sp=
an style=3D"border: 1px solid rgb(221, 221, 221); padding: 0.3em 0.5em; ver=
tical-align: top; font-size: 10.8px;"><br />N/A</span><span style=3D"border=
: 1px solid rgb(221, 221, 221); padding: 0.3em 0.5em; vertical-align: top; =
font-size: 10.8px; color: rgb(102, 102, 102);"><br />/var/trac/sites/traffi=
c/plugins/remote-user-auth.pyc</span></span><span style=3D"font-style: norm=
al; font-variant: normal; font-size-adjust: none; font-language-override: n=
ormal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings=
: normal; font-variation-settings: normal; font-stretch: normal; font-size:=
 12px; line-height: normal; font-family: Verdana, Arial, &quot;Bitstream Ve=
ra Sans&quot;, Helvetica, sans-serif; border-top: 1px solid rgb(221, 221, 2=
21);"><span style=3D"font: bold 10.8px Verdana, Arial, &quot;Bitstream Vera=
 Sans&quot;, Helvetica, sans-serif; padding: 0.3em 0.5em; border: 1px solid=
 rgb(221, 221, 221); vertical-align: top; background: rgb(247, 247, 247); w=
hite-space: nowrap;"><br /><a href=3D"http://nexb.com/" style=3D"color: rgb=
(187, 0, 0); border-bottom: 1px dotted rgb(187, 187, 187);">TicketImport</a=
></span><span style=3D"border: 1px solid rgb(221, 221, 221); padding: 0.3em=
 0.5em; vertical-align: top; font-size: 10.8px;"><br />0.9.1</span><span st=
yle=3D"border: 1px solid rgb(221, 221, 221); padding: 0.3em 0.5em; vertical=
-align: top; font-size: 10.8px; color: rgb(102, 102, 102);"><br />/usr/loca=
l/lib/python2.7/dist-packages/TicketImport-0.9.1-py2.7.egg</span></span><sp=
an style=3D"font-style: normal; font-variant: normal; font-size-adjust: non=
e; font-language-override: normal; font-kerning: auto; font-optical-sizing:=
 auto; font-feature-settings: normal; font-variation-settings: normal; font=
-stretch: normal; font-size: 12px; line-height: normal; font-family: Verdan=
a, Arial, &quot;Bitstream Vera Sans&quot;, Helvetica, sans-serif; border-to=
p: 1px solid rgb(221, 221, 221);"><span style=3D"font: bold 10.8px Verdana,=
 Arial, &quot;Bitstream Vera Sans&quot;, Helvetica, sans-serif; padding: 0.=
3em 0.5em; border: 1px solid rgb(221, 221, 221); vertical-align: top; backg=
round: rgb(247, 247, 247); white-space: nowrap;"><br /><a href=3D"https://t=
rac-hacks.org/wiki/AccountManagerPlugin" style=3D"color: rgb(187, 0, 0); bo=
rder-bottom: 1px dotted rgb(187, 187, 187);">TracAccountManager</a></span><=
span style=3D"border: 1px solid rgb(221, 221, 221); padding: 0.3em 0.5em; v=
ertical-align: top; font-size: 10.8px;"><br />0.6.dev0</span><span style=3D=
"border: 1px solid rgb(221, 221, 221); padding: 0.3em 0.5em; vertical-align=
: top; font-size: 10.8px; color: rgb(102, 102, 102);"><br />/home/admin/.lo=
cal/lib/python2.7/site-packages</span></span><span style=3D"font-style: nor=
mal; font-variant: normal; font-size-adjust: none; font-language-override: =
normal; font-kerning: auto; font-optical-sizing: auto; font-feature-setting=
s: normal; font-variation-settings: normal; font-stretch: normal; font-size=
: 12px; line-height: normal; font-family: Verdana, Arial, &quot;Bitstream V=
era Sans&quot;, Helvetica, sans-serif; border-top: 1px solid rgb(221, 221, =
221);"><span style=3D"font: bold 10.8px Verdana, Arial, &quot;Bitstream Ver=
a Sans&quot;, Helvetica, sans-serif; padding: 0.3em 0.5em; border: 1px soli=
d rgb(221, 221, 221); vertical-align: top; background: rgb(247, 247, 247); =
white-space: nowrap;"><br /><a href=3D"https://trac-hacks.org/wiki/Autocomp=
leteUsersPlugin" style=3D"color: rgb(187, 0, 0); border-bottom: 1px dotted =
rgb(187, 187, 187);">TracAutocompleteUsersPlugin</a></span><span style=3D"b=
order: 1px solid rgb(221, 221, 221); padding: 0.3em 0.5em; vertical-align: =
top; font-size: 10.8px;"><br />0.4.8.dev0</span><span style=3D"border: 1px =
solid rgb(221, 221, 221); padding: 0.3em 0.5em; vertical-align: top; font-s=
ize: 10.8px; color: rgb(102, 102, 102);"><br />/usr/local/lib/python2.7/dis=
t-packages</span></span><span style=3D"font-style: normal; font-variant: no=
rmal; font-size-adjust: none; font-language-override: normal; font-kerning:=
 auto; font-optical-sizing: auto; font-feature-settings: normal; font-varia=
tion-settings: normal; font-stretch: normal; font-size: 12px; line-height: =
normal; font-family: Verdana, Arial, &quot;Bitstream Vera Sans&quot;, Helve=
tica, sans-serif; border-top: 1px solid rgb(221, 221, 221);"><span style=3D=
"font: bold 10.8px Verdana, Arial, &quot;Bitstream Vera Sans&quot;, Helveti=
ca, sans-serif; padding: 0.3em 0.5em; border: 1px solid rgb(221, 221, 221);=
 vertical-align: top; background: rgb(247, 247, 247); white-space: nowrap;"=
><br /><a href=3D"https://trac-hacks.org/wiki/CustomFieldAdminPlugin" style=
=3D"color: rgb(187, 0, 0); border-bottom: 1px dotted rgb(187, 187, 187);">T=
racCustomFieldAdmin</a></span><span style=3D"border: 1px solid rgb(221, 221=
, 221); padding: 0.3em 0.5em; vertical-align: top; font-size: 10.8px;"><br =
/>0.4.0.dev0</span><span style=3D"border: 1px solid rgb(221, 221, 221); pad=
ding: 0.3em 0.5em; vertical-align: top; font-size: 10.8px; color: rgb(102, =
102, 102);"><br />/usr/local/lib/python2.7/dist-packages</span></span><span=
 style=3D"font-style: normal; font-variant: normal; font-size-adjust: none;=
 font-language-override: normal; font-kerning: auto; font-optical-sizing: a=
uto; font-feature-settings: normal; font-variation-settings: normal; font-s=
tretch: normal; font-size: 12px; line-height: normal; font-family: Verdana,=
 Arial, &quot;Bitstream Vera Sans&quot;, Helvetica, sans-serif; border-top:=
 1px solid rgb(221, 221, 221);"><span style=3D"font: bold 10.8px Verdana, A=
rial, &quot;Bitstream Vera Sans&quot;, Helvetica, sans-serif; padding: 0.3e=
m 0.5em; border: 1px solid rgb(221, 221, 221); vertical-align: top; backgro=
und: rgb(247, 247, 247); white-space: nowrap;"><br /><a href=3D"http://trac=
-hacks.org/wiki/TracHtmlNotificationPlugin" style=3D"color: rgb(187, 0, 0);=
 border-bottom: 1px dotted rgb(187, 187, 187);">TracHtmlNotificationPlugin<=
/a></span><span style=3D"border: 1px solid rgb(221, 221, 221); padding: 0.3=
em 0.5em; vertical-align: top; font-size: 10.8px;"><br />0.12.0.3</span><sp=
an style=3D"border: 1px solid rgb(221, 221, 221); padding: 0.3em 0.5em; ver=
tical-align: top; font-size: 10.8px; color: rgb(102, 102, 102);"><br />/usr=
/local/lib/python2.7/dist-packages</span></span><span style=3D"font-style: =
normal; font-variant: normal; font-size-adjust: none; font-language-overrid=
e: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-sett=
ings: normal; font-variation-settings: normal; font-stretch: normal; font-s=
ize: 12px; line-height: normal; font-family: Verdana, Arial, &quot;Bitstrea=
m Vera Sans&quot;, Helvetica, sans-serif; border-top: 1px solid rgb(221, 22=
1, 221);"><span style=3D"font: bold 10.8px Verdana, Arial, &quot;Bitstream =
Vera Sans&quot;, Helvetica, sans-serif; padding: 0.3em 0.5em; border: 1px s=
olid rgb(221, 221, 221); vertical-align: top; background: rgb(247, 247, 247=
); white-space: nowrap;"><br /><a href=3D"https://trac-hacks.org/wiki/Simpl=
eTicketPlugin" style=3D"color: rgb(187, 0, 0); border-bottom: 1px dotted rg=
b(187, 187, 187);">TracSimpleTicket</a></span><span style=3D"border: 1px so=
lid rgb(221, 221, 221); padding: 0.3em 0.5em; vertical-align: top; font-siz=
e: 10.8px;"><br />5.0</span><span style=3D"border: 1px solid rgb(221, 221, =
221); padding: 0.3em 0.5em; vertical-align: top; font-size: 10.8px; color: =
rgb(102, 102, 102);"><br />/usr/local/lib/python2.7/dist-packages</span></s=
pan><span style=3D"font-style: normal; font-variant: normal; font-size-adju=
st: none; font-language-override: normal; font-kerning: auto; font-optical-=
sizing: auto; font-feature-settings: normal; font-variation-settings: norma=
l; font-stretch: normal; font-size: 12px; line-height: normal; font-family:=
 Verdana, Arial, &quot;Bitstream Vera Sans&quot;, Helvetica, sans-serif; bo=
rder-top: 1px solid rgb(221, 221, 221);"><span style=3D"font: bold 10.8px V=
erdana, Arial, &quot;Bitstream Vera Sans&quot;, Helvetica, sans-serif; padd=
ing: 0.3em 0.5em; border: 1px solid rgb(221, 221, 221); vertical-align: top=
; background: rgb(247, 247, 247); white-space: nowrap;"><br /><a href=3D"ht=
tp://github.com/trac-hacks/trac-subtickets-plugin" style=3D"color: rgb(187,=
 0, 0); border-bottom: 1px dotted rgb(187, 187, 187);">TracSubTickets</a></=
span><span style=3D"border: 1px solid rgb(221, 221, 221); padding: 0.3em 0.=
5em; vertical-align: top; font-size: 10.8px;"><br />0.5.5.dev0</span><span =
style=3D"border: 1px solid rgb(221, 221, 221); padding: 0.3em 0.5em; vertic=
al-align: top; font-size: 10.8px; color: rgb(102, 102, 102);"><br />/usr/lo=
cal/lib/python2.7/dist-packages/TracSubTickets-0.5.5.dev0-py2.7.egg</span><=
/span><span style=3D"font-style: normal; font-variant: normal; font-size-ad=
just: none; font-language-override: normal; font-kerning: auto; font-optica=
l-sizing: auto; font-feature-settings: normal; font-variation-settings: nor=
mal; font-stretch: normal; font-size: 12px; line-height: normal; font-famil=
y: Verdana, Arial, &quot;Bitstream Vera Sans&quot;, Helvetica, sans-serif; =
border-top: 1px solid rgb(221, 221, 221);"><span style=3D"font: bold 10.8px=
 Verdana, Arial, &quot;Bitstream Vera Sans&quot;, Helvetica, sans-serif; pa=
dding: 0.3em 0.5em; border: 1px solid rgb(221, 221, 221); vertical-align: t=
op; background: rgb(247, 247, 247); white-space: nowrap;"><br /><a href=3D"=
https://trac-hacks.org/wiki/TagsPlugin" style=3D"color: rgb(187, 0, 0); bor=
der-bottom: 1px dotted rgb(187, 187, 187);">TracTags</a></span><span style=
=3D"border: 1px solid rgb(221, 221, 221); padding: 0.3em 0.5em; vertical-al=
ign: top; font-size: 10.8px;"><br />0.12.1</span><span style=3D"border: 1px=
 solid rgb(221, 221, 221); padding: 0.3em 0.5em; vertical-align: top; font-=
size: 10.8px; color: rgb(102, 102, 102);"><br />/usr/local/lib/python2.7/di=
st-packages</span></span><span style=3D"font-style: normal; font-variant: n=
ormal; font-size-adjust: none; font-language-override: normal; font-kerning=
: auto; font-optical-sizing: auto; font-feature-settings: normal; font-vari=
ation-settings: normal; font-stretch: normal; font-size: 12px; line-height:=
 normal; font-family: Verdana, Arial, &quot;Bitstream Vera Sans&quot;, Helv=
etica, sans-serif; border-top: 1px solid rgb(221, 221, 221);"><span style=
=3D"font: bold 10.8px Verdana, Arial, &quot;Bitstream Vera Sans&quot;, Helv=
etica, sans-serif; padding: 0.3em 0.5em; border: 1px solid rgb(221, 221, 22=
1); vertical-align: top; background: rgb(247, 247, 247); white-space: nowra=
p;"><br /><a href=3D"https://trac-hacks.org/wiki/TocMacro" style=3D"color: =
rgb(187, 0, 0); border-bottom: 1px dotted rgb(187, 187, 187);">TracTocMacro=
</a></span><span style=3D"border: 1px solid rgb(221, 221, 221); padding: 0.=
3em 0.5em; vertical-align: top; font-size: 10.8px; background: rgb(238, 238=
, 221);"><br />12.0.0</span><span style=3D"border: 1px solid rgb(221, 221, =
221); padding: 0.3em 0.5em; vertical-align: top; font-size: 10.8px; color: =
rgb(102, 102, 102); background: rgb(238, 238, 221);"><br />/usr/local/lib/p=
ython2.7/dist-packages</span></span></span></div><div><br /></div><div><br =
/><div><br /></div><div>Trac.ini (removed PII info)</div><div><br /></div><=
div># -*- coding: utf-8 -*-<br /><br />[TracPM]<br />date_format =3D %Y-%m-=
%d<br />default_estimate =3D 4.0<br />estimate_pad =3D 0.0<br />goal_ticket=
_type =3D milestone<br />hours_per_estimate =3D 1<br /><br />[account-manag=
er]<br />account_changes_notify_addresses =3D xxxxx-B5d/[email protected]<br />auth_init =
=3D enabled<br />authentication_url =3D <br />db_htdigest_realm =3D <br />d=
efault_format.email =3D text/plain<br />force_passwd_change =3D disabled<br=
 />hash_method =3D HtDigestHashMethod<br />htdigest_file =3D <br />htdigest=
_realm =3D <br />htpasswd_file =3D blanked_out_for_obvious<br />htpasswd_ha=
sh_type =3D crypt<br />notify_actions =3D new,delete<br />password_file =3D=
 <br />password_store =3D HtPasswdStore<br />persistent_sessions =3D enable=
d<br />refresh_passwd =3D disabled<br />verify_email =3D disabled<br /><br =
/>[attachment]<br />max_size =3D 8388608<br />max_zip_size =3D 8388608<br /=
>render_unsafe_content =3D disabled<br /><br />[browser]<br />color_scale =
=3D enabled<br />downloadable_paths =3D /trunk,/branches/*,/tags/*<br />hid=
e_properties =3D svk:merge<br />intermediate_color =3D <br />intermediate_p=
oint =3D <br />newest_color =3D (255, 136, 136)<br />oldest_color =3D (136,=
 136, 255)<br />oneliner_properties =3D trac:summary<br />render_unsafe_con=
tent =3D disabled<br />wiki_properties =3D trac:description<br /><br />[cha=
ngeset]<br />max_diff_bytes =3D 10000000<br />max_diff_files =3D 0<br />wik=
i_format_messages =3D enabled<br /><br />[components]<br />acct_mgr.admin.a=
ccountmanageradminpage =3D enabled<br />acct_mgr.admin.accountmanageradminp=
anel =3D enabled<br />acct_mgr.admin.configurationadminpanel =3D enabled<br=
 />acct_mgr.admin.useradminpanel =3D enabled<br />acct_mgr.api.accountmanag=
er =3D enabled<br />acct_mgr.configurationadminpanel =3D enabled<br />acct_=
mgr.db.sessionstore =3D enabled<br />acct_mgr.htfile.abstractpasswordfilest=
ore =3D enabled<br />acct_mgr.htfile.htdigeststore =3D enabled<br />acct_mg=
r.htfile.htpasswdstore =3D enabled<br />acct_mgr.http.httpauthstore =3D ena=
bled<br />acct_mgr.notification.accountchangelistener =3D enabled<br />acct=
_mgr.notification.accountchangenotificationadminpanel =3D enabled<br />acct=
_mgr.pwhash.htdigesthashmethod =3D enabled<br />acct_mgr.pwhash.htpasswdhas=
hmethod =3D enabled<br />acct_mgr.svnserve.svnservepasswordstore =3D enable=
d<br />acct_mgr.useradminpanel =3D enabled<br />acct_mgr.web_ui.accountmodu=
le =3D disabled<br />acct_mgr.web_ui.loginmodule =3D disabled<br />announce=
r.* =3D enabled<br />autocompleteusers.* =3D enabled<br />customfieldadmin.=
* =3D enabled<br />datefield.* =3D enabled<br />ldapplugin.* =3D enabled<br=
 />simpleticket.* =3D enabled<br />talm_importer.importer.* =3D enabled<br =
/>trac.db.mysql_backend.mysqlconnector =3D disabled<br />trac.db.postgres_b=
ackend.postgresqlconnector =3D enabled<br />trac.web.auth.* =3D disabled<br=
 />trachtmlnotification.* =3D enabled<br />trachtmlnotification.notificatio=
n.htmlnotificationmodule =3D enabled<br />tracjsgantt.* =3D enabled<br />tr=
acopt.ticket.deleter.ticketdeleter =3D enabled<br />tracopt.versioncontrol.=
svn.svn_fs.subversionconnector =3D enabled<br />tracopt.versioncontrol.svn.=
svn_prop.subversionmergepropertydiffrenderer =3D enabled<br />tracopt.versi=
oncontrol.svn.svn_prop.subversionmergepropertyrenderer =3D enabled<br />tra=
copt.versioncontrol.svn.svn_prop.subversionpropertyrenderer =3D enabled<br =
/>tracsubtickets.api.* =3D enabled<br />tracsubtickets.web_ui.* =3D enabled=
<br />tractoc.* =3D enabled<br /><br />[datefield]<br />format =3D ymd<br /=
>separator =3D /<br /><br />[header_logo]<br />alt =3D XXXXX<br />height =
=3D 66<br />link =3D /traffic/<br />src =3D /img/logo.gif<br />width =3D 21=
7<br /><br />[inherit]<br />htdocs_dir =3D <br />plugins_dir =3D <br />temp=
lates_dir =3D /var/trac/sites/traffic/templates/<br /><br />[logging]<br />=
log_file =3D trac.log<br />log_format =3D <br />log_level =3D DEBUG<br />lo=
g_type =3D file<br /><br />[mainnav]<br />admin.order =3D 8.0<br />browser.=
order =3D 3.0<br />newticket.order =3D 2.0<br />roadmap.order =3D 6.0<br />=
search.order =3D 7.0<br />tickets.order =3D 4.0<br />timeline.order =3D 5.0=
<br />wiki.label =3D Home<br />wiki.order =3D 1.0<br /><br />[metanav]<br /=
>about.order =3D 5.0<br />help.order =3D 4.0<br />login.order =3D 1.0<br />=
logout.order =3D 2.0<br />prefs.order =3D 3.0<br /><br />[milestone]<br />d=
efault_group_by =3D component<br />default_retarget_to =3D <br />stats_prov=
ider =3D DefaultTicketGroupStatsProvider<br /><br />[mimeviewer]<br />max_p=
review_size =3D 262144<br />mime_map =3D text/x-dylan:dylan,text/x-idl:ice,=
text/x-ada:ads:adb<br />mime_map_patterns =3D text/html:README(?!\.rst)|INS=
TALL(?!\.rst)|COPYING.*<br />tab_width =3D 8<br />treat_as_binary =3D appli=
cation/octet-stream,application/pdf,application/postscript,application/mswo=
rd,application/rtf<br /><br />[notification]<br />admit_domains =3D <br />a=
mbiguous_char_width =3D single<br />batch_subject_template =3D ${prefix} Ba=
tch modify: ${tickets_descr}<br />default_format.email =3D text/plain<br />=
email_address_resolvers =3D SessionEmailResolver<br />email_sender =3D Smtp=
EmailSender<br />ignore_domains =3D <br />message_id_hash =3D md5<br />mime=
_encoding =3D base64<br />sendmail_path =3D sendmail<br />smtp_always_bcc =
=3D <br />smtp_always_cc =3D <br />smtp_default_domain =3D XXXX.org<br />sm=
tp_enabled =3D enabled<br />smtp_from =3D [email protected]<br />smtp_from_au=
thor =3D disabled<br />smtp_from_name =3D Trafficking System<br />smtp_pass=
word =3D xxxxxxx<br />smtp_port =3D xxx<br />smtp_replyto =3D <br />smtp_se=
rver =3D smtp.gmail.com<br />smtp_subject_prefix =3D Traffic<br />smtp_user=
 =3D admin@XXXXX<br />ticket_subject_template =3D ${prefix} [${ticket.owner=
}] #${ticket.id}: ${summary}<br />use_public_cc =3D enabled<br />use_short_=
addr =3D disabled<br />use_tls =3D enabled<br /><br />[notification-subscri=
ber]<br />always_notify_cc =3D CarbonCopySubscriber<br />always_notify_owne=
r =3D TicketOwnerSubscriber<br />always_notify_previous_updater =3D TicketP=
reviousUpdatersSubscriber<br />always_notify_reporter =3D TicketReporterSub=
scriber<br />always_notify_updater =3D disable<br /><br />[project]<br />ad=
min =3D <br />admin_trac_url =3D .<br />descr =3D Ticketing System for the =
XXXXX<br />footer =3D Visit the Trac open source project at&lt;br /&gt;&lt;=
a href=3D"https://trac.edgewall.org/"&gt;https://trac.edgewall.org/&lt;/a&g=
t;<br />icon =3D common/trac.ico<br />name =3D Traffic<br />url =3D https:/=
/trac.xxxx.xxxx/traffic/<br /><br />[query]<br />default_anonymous_query =
=3D status!=3Dclosed&amp;cc~=3D$USER<br />default_query =3D status!=3Dclose=
d&amp;owner=3D$USER<br />items_per_page =3D 100<br />ticketlink_query =3D ?=
status=3D!closed<br /><br />[report]<br />items_per_page =3D 100<br />items=
_per_page_rss =3D 0<br /><br />[revisionlog]<br />default_log_limit =3D 100=
<br />graph_colors =3D #cc0,#0c0,#0cc,#00c,#c0c,#c00<br /><br />[roadmap]<b=
r />stats_provider =3D DefaultTicketGroupStatsProvider<br /><br />[search]<=
br />default_disabled_filters =3D <br />min_query_length =3D 3<br /><br />[=
sqlite]<br />extensions =3D <br /><br />[svn]<br />branches =3D trunk,branc=
hes/*<br />tags =3D tags/*<br /><br />[ticket]<br />allowed_empty_fields =
=3D milestone,version<br />default_cc =3D <br />default_component =3D xxxxx=
.xxx<br />default_description =3D <br />default_keywords =3D <br />default_=
milestone =3D <br />default_owner =3D &lt; default &gt;<br />default_priori=
ty =3D Normal<br />default_resolution =3D complete<br />default_severity =
=3D <br />default_summary =3D <br />default_type =3D <br />default_version =
=3D <br />max_comment_size =3D 262144<br />max_description_size =3D 262144<=
br />max_summary_size =3D 262144<br />preserve_newlines =3D default<br />re=
strict_owner =3D enabled<br />workflow =3D ConfigurableTicketWorkflow<br />=
<br />[ticket-custom]<br />approval =3D text<br />approval.format =3D plain=
<br />approval.label =3D Additional approval<br />approval.order =3D 6<br /=
>approval.value =3D <br />current_status =3D select<br />current_status.lab=
el =3D Current status<br />current_status.options =3D None|To-Do|Doing|Done=
<br />current_status.order =3D 8<br />current_status.value =3D None<br />de=
partment =3D select<br />department.label =3D Submitting department<br />de=
partment.options =3D xxxxx<br />department.order =3D 1<br />department.valu=
e =3D <br />due_date =3D time<br />due_date.date =3D enabled<br />due_date.=
date_empty =3D disabled<br />due_date.format =3D date<br />due_date.label =
=3D Due Date<br />due_date.order =3D 2<br />due_date.value =3D <br />home_p=
age =3D checkbox<br />home_page.label =3D Affects home page?<br />home_page=
.order =3D 3<br />home_page.value =3D 0<br />job_code =3D text<br />job_cod=
e.format =3D plain<br />job_code.label =3D Project job code<br />job_code.o=
rder =3D 7<br />job_code.value =3D <br />member_email =3D checkbox<br />mem=
ber_email.label =3D E-mail to all members?<br />member_email.order =3D 5<br=
 />member_email.value =3D 0<br />parents =3D text<br />parents.format =3D p=
lain<br />parents.label =3D Parent Tickets<br />parents.order =3D 0<br />pa=
rents.value =3D <br />#----------- <br />task_due_date =3D time<br />task_d=
ue_date.date =3D enabled<br />task_due_date.date_empty =3D disabled <br />t=
ask_due_date.format =3D date<br />task_due_date.label =3D Task due date<br =
/>task_due_date.order =3D 4<br />task_due_date.value =3D<br /><br /><br />[=
ticket-workflow]<br />accept =3D new,assigned,accepted,reopened -&gt; accep=
ted<br />accept.operations =3D set_owner_to_self<br />accept.permissions =
=3D TICKET_MODIFY<br />create =3D &lt;none&gt; -&gt; new<br />create.defaul=
t =3D 1<br />create_and_assign =3D &lt;none&gt; -&gt; assigned<br />create_=
and_assign.label =3D assign<br />create_and_assign.operations =3D may_set_o=
wner<br />create_and_assign.permissions =3D TICKET_MODIFY<br />leave =3D * =
-&gt; *<br />leave.default =3D 1<br />leave.operations =3D leave_status<br =
/>reassign =3D new,accepted,assigned,reopened -&gt; assigned<br />reassign.=
operations =3D set_owner<br />reassign.permissions =3D TICKET_CREATE<br />r=
eopen =3D closed -&gt; reopened<br />reopen.operations =3D del_resolution<b=
r />reopen.permissions =3D TICKET_CREATE<br />resolve =3D new,assigned -&gt=
; closed<br />resolve.operations =3D set_resolution<br />resolve.permission=
s =3D TICKET_ADMIN<br /><br />[timeline]<br />abbreviated_messages =3D enab=
led<br />changeset_collapse_events =3D disabled<br />changeset_long_message=
s =3D disabled<br />changeset_show_files =3D 0<br />default_daysback =3D 30=
<br />max_daysback =3D 90<br />newticket_formatter =3D oneliner<br />ticket=
_show_component =3D disabled<br />ticket_show_details =3D disabled<br /><br=
 />[trac]<br />anonymous_session_lifetime =3D 90<br />auth_cookie_domain =
=3D <br />auth_cookie_lifetime =3D 0<br />auth_cookie_path =3D <br />auto_p=
review_timeout =3D 2.0<br />auto_reload =3D disabled<br />backup_dir =3D db=
<br />base_url =3D https://trac.xxxxx.xxx/traffic/<br />check_auth_ip =3D d=
isabled<br />database =3D postgres://trac:xxxxx@xxxxxxx:5432/tracdb?schema=
=3Dxxxxxxx<br />debug_sql =3D disabled<br />default_charset =3D utf-8<br />=
default_date_format =3D <br />default_dateinfo_format =3D relative<br />def=
ault_handler =3D WikiModule<br />default_language =3D <br />default_timezon=
e =3D America/New_York<br />genshi_cache_size =3D 128<br />htdocs_location =
=3D <br />ignore_auth_case =3D disabled<br />jquery_location =3D <br />jque=
ry_ui_location =3D <br />jquery_ui_theme_location =3D <br />mainnav =3D wik=
i,newticket,tickets,browser,timeline,roadmap,search<br />metanav =3D login,=
logout,prefs,help<br />mysqldump_path =3D mysqldump<br />never_obfuscate_ma=
ilto =3D enabled<br />obey_remote_user_header =3D enabled<br />permission_p=
olicies =3D DefaultWikiPolicy,DefaultTicketPolicy,DefaultPermissionPolicy,L=
egacyAttachmentPolicy<br />permission_store =3D DefaultPermissionStore<br /=
>pg_dump_path =3D pg_dump<br />request_filters =3D <br />resizable_textarea=
s =3D enabled<br />secure_cookies =3D disabled<br />show_email_addresses =
=3D enabled<br />show_full_names =3D enabled<br />timeout =3D 20<br />use_b=
ase_url_for_redirect =3D enabled<br />use_chunked_encoding =3D enabled<br /=
>use_xsendfile =3D disabled<br />wiki_toolbars =3D enabled<br />xsendfile_h=
eader =3D X-Sendfile<br /><br />[versioncontrol]<br />allowed_repository_di=
r_prefixes =3D <br />default_repository_type =3D svn<br /><br />[wiki]<br /=
>default_edit_area_height =3D 30<br />ignore_missing_pages =3D enabled<br /=
>max_size =3D 262144<br />render_unsafe_content =3D disabled<br />safe_orig=
ins =3D data:<br />safe_schemes =3D cvs,file,ftp,git,irc,http,https,news,sf=
tp,smb,ssh,svn,svn+ssh<br />split_page_names =3D disabled<br /><br /></div>=
<div><br /></div><div><br /><br /></div><div><div dir=3D"auto">On Monday, J=
uly 6, 2026 at 11:25:40=E2=80=AFPM UTC-4 Jun Omae wrote:<br /></div><blockq=
uote style=3D"margin: 0px 0px 0px 0.8ex; border-left: 1px solid rgb(204, 20=
4, 204); padding-left: 1ex;">On Tue, Jul 7, 2026 at 12:08=E2=80=AFAM Michae=
l LiVolsi &lt;<a href=3D"" rel=3D"nofollow">[email protected]</a>&gt; wrot=
e:
<br />&gt;
<br />&gt; I have an interesting issue.
<br />&gt; There's an issue that whenever  a particular person opens up a t=
icket, or replies to a ticket, it gets set to null in the "ticket_change" t=
able under "author".
<br />&gt; We authenticate against LDAP, but I compared them to active user=
s, and their account seems correct.
<br />&gt; The only thing that stood out was in the session_attribute table=
. This person did not have an email record. I manually added it. I'm not 10=
0% sure this will fix the issue as there are a number of active users witho=
ut this attribute but doesn't seem to affect them.
<br />&gt;
<br />&gt; Is there anything else I should be looking at ?
<br />&gt;
<br />
<br />I guess that something wrong in your installed plugin(s) leads the
<br />issue. Trac core doesn't have the issue.
<br />
<br /> * What version of Trac are you using?
<br />   See "System Information" in /about page of your Trac.
<br /> * What plugins installed and enabled are you using?
<br />   See "Installed Plugins" in /about page of your Trac.
<br /> * Please share your trac.ini
<br />
<br />--=20
<br />Jun Omae &lt;<a href=3D"" rel=3D"nofollow">[email protected]</a>&gt; (=
=E5=A4=A7=E5=89=8D =E6=BD=A4)
<br /></blockquote></div></div>

<p></p>

-- <br />
You received this message because you are subscribed to the Google Groups &=
quot;Trac Users&quot; group.<br />
To unsubscribe from this group and stop receiving emails from it, send an e=
mail to <a href=3D"mailto:trac-users+unsubscribe-/[email protected]">trac-use=
rs+unsubscribe-/[email protected]</a>.<br />
To view this discussion visit <a href=3D"https://groups.google.com/d/msgid/=
trac-users/d1f9a3bd-233e-411f-8d1b-6b4eac91dc71n%40googlegroups.com?utm_med=
ium=3Demail&utm_source=3Dfooter">https://groups.google.com/d/msgid/trac-use=
rs/d1f9a3bd-233e-411f-8d1b-6b4eac91dc71n%40googlegroups.com</a>.<br />

------=_Part_382179_179722859.1783455071707--

------=_Part_382178_1661509305.1783455071707--