Re: [Trac] null when working on tickets

Jun Omae <[email protected]> Wed, 8 Jul 2026 17:48:29 +0900
Newsgroups gmane.comp.version-control.subversion.trac.general
Message-ID <CAEVLMaiHGe_LMJns+ZB8+3=E9J4+5e_U-ZQaCK7BD+48jW0U3A@mail.gmail.com>
--000000000000f76c4e0656159222
Content-Type: text/plain; charset="UTF-8"
Content-Transfer-Encoding: quoted-printable

Please share plugins/remote-user-auth.py and configuration of the web
server (apache?). All components for IAuthenticator are disabled in the
trac.ini.

Jun Omae <[email protected]> (=E5=A4=A7=E5=89=8D =E6=BD=A4)

On Wed, Jul 8, 2026 at 5:11 Michael LiVolsi <[email protected]> wrote:

> Trac 1.4.3
>
> Plugins:
>
> Name
> Version
> Location
> remote-user-auth
> N/A
> /var/trac/sites/traffic/plugins/remote-user-auth.pyc
> TicketImport <http://nexb.com/>
> 0.9.1
> /usr/local/lib/python2.7/dist-packages/TicketImport-0.9.1-py2.7.egg
> TracAccountManager <https://trac-hacks.org/wiki/AccountManagerPlugin>
> 0.6.dev0
> /home/admin/.local/lib/python2.7/site-packages
> TracAutocompleteUsersPlugin
> <https://trac-hacks.org/wiki/AutocompleteUsersPlugin>
> 0.4.8.dev0
> /usr/local/lib/python2.7/dist-packages
> TracCustomFieldAdmin <https://trac-hacks.org/wiki/CustomFieldAdminPlugin>
> 0.4.0.dev0
> /usr/local/lib/python2.7/dist-packages
> TracHtmlNotificationPlugin
> <http://trac-hacks.org/wiki/TracHtmlNotificationPlugin>
> 0.12.0.3
> /usr/local/lib/python2.7/dist-packages
> TracSimpleTicket <https://trac-hacks.org/wiki/SimpleTicketPlugin>
> 5.0
> /usr/local/lib/python2.7/dist-packages
> TracSubTickets <http://github.com/trac-hacks/trac-subtickets-plugin>
> 0.5.5.dev0
> /usr/local/lib/python2.7/dist-packages/TracSubTickets-0.5.5.dev0-py2.7.eg=
g
> TracTags <https://trac-hacks.org/wiki/TagsPlugin>
> 0.12.1
> /usr/local/lib/python2.7/dist-packages
> TracTocMacro <https://trac-hacks.org/wiki/TocMacro>
> 12.0.0
> /usr/local/lib/python2.7/dist-packages
>
>
>
> Trac.ini (removed PII info)
>
> # -*- coding: utf-8 -*-
>
> [TracPM]
> date_format =3D %Y-%m-%d
> default_estimate =3D 4.0
> estimate_pad =3D 0.0
> goal_ticket_type =3D milestone
> hours_per_estimate =3D 1
>
> [account-manager]
> account_changes_notify_addresses =3D xxxxx-B5d/[email protected]
> auth_init =3D enabled
> authentication_url =3D
> db_htdigest_realm =3D
> default_format.email =3D text/plain
> force_passwd_change =3D disabled
> hash_method =3D HtDigestHashMethod
> htdigest_file =3D
> htdigest_realm =3D
> htpasswd_file =3D blanked_out_for_obvious
> htpasswd_hash_type =3D crypt
> notify_actions =3D new,delete
> password_file =3D
> password_store =3D HtPasswdStore
> persistent_sessions =3D enabled
> refresh_passwd =3D disabled
> verify_email =3D disabled
>
> [attachment]
> max_size =3D 8388608
> max_zip_size =3D 8388608
> render_unsafe_content =3D disabled
>
> [browser]
> color_scale =3D enabled
> downloadable_paths =3D /trunk,/branches/*,/tags/*
> hide_properties =3D svk:merge
> intermediate_color =3D
> intermediate_point =3D
> newest_color =3D (255, 136, 136)
> oldest_color =3D (136, 136, 255)
> oneliner_properties =3D trac:summary
> render_unsafe_content =3D disabled
> wiki_properties =3D trac:description
>
> [changeset]
> max_diff_bytes =3D 10000000
> max_diff_files =3D 0
> wiki_format_messages =3D enabled
>
> [components]
> acct_mgr.admin.accountmanageradminpage =3D enabled
> acct_mgr.admin.accountmanageradminpanel =3D enabled
> acct_mgr.admin.configurationadminpanel =3D enabled
> acct_mgr.admin.useradminpanel =3D enabled
> acct_mgr.api.accountmanager =3D enabled
> acct_mgr.configurationadminpanel =3D enabled
> acct_mgr.db.sessionstore =3D enabled
> acct_mgr.htfile.abstractpasswordfilestore =3D enabled
> acct_mgr.htfile.htdigeststore =3D enabled
> acct_mgr.htfile.htpasswdstore =3D enabled
> acct_mgr.http.httpauthstore =3D enabled
> acct_mgr.notification.accountchangelistener =3D enabled
> acct_mgr.notification.accountchangenotificationadminpanel =3D enabled
> acct_mgr.pwhash.htdigesthashmethod =3D enabled
> acct_mgr.pwhash.htpasswdhashmethod =3D enabled
> acct_mgr.svnserve.svnservepasswordstore =3D enabled
> acct_mgr.useradminpanel =3D enabled
> acct_mgr.web_ui.accountmodule =3D disabled
> acct_mgr.web_ui.loginmodule =3D disabled
> announcer.* =3D enabled
> autocompleteusers.* =3D enabled
> customfieldadmin.* =3D enabled
> datefield.* =3D enabled
> ldapplugin.* =3D enabled
> simpleticket.* =3D enabled
> talm_importer.importer.* =3D enabled
> trac.db.mysql_backend.mysqlconnector =3D disabled
> trac.db.postgres_backend.postgresqlconnector =3D enabled
> trac.web.auth.* =3D disabled
> trachtmlnotification.* =3D enabled
> trachtmlnotification.notification.htmlnotificationmodule =3D enabled
> tracjsgantt.* =3D enabled
> tracopt.ticket.deleter.ticketdeleter =3D enabled
> tracopt.versioncontrol.svn.svn_fs.subversionconnector =3D enabled
> tracopt.versioncontrol.svn.svn_prop.subversionmergepropertydiffrenderer =
=3D
> enabled
> tracopt.versioncontrol.svn.svn_prop.subversionmergepropertyrenderer =3D
> enabled
> tracopt.versioncontrol.svn.svn_prop.subversionpropertyrenderer =3D enable=
d
> tracsubtickets.api.* =3D enabled
> tracsubtickets.web_ui.* =3D enabled
> tractoc.* =3D enabled
>
> [datefield]
> format =3D ymd
> separator =3D /
>
> [header_logo]
> alt =3D XXXXX
> height =3D 66
> link =3D /traffic/
> src =3D /img/logo.gif
> width =3D 217
>
> [inherit]
> htdocs_dir =3D
> plugins_dir =3D
> templates_dir =3D /var/trac/sites/traffic/templates/
>
> [logging]
> log_file =3D trac.log
> log_format =3D
> log_level =3D DEBUG
> log_type =3D file
>
> [mainnav]
> admin.order =3D 8.0
> browser.order =3D 3.0
> newticket.order =3D 2.0
> roadmap.order =3D 6.0
> search.order =3D 7.0
> tickets.order =3D 4.0
> timeline.order =3D 5.0
> wiki.label =3D Home
> wiki.order =3D 1.0
>
> [metanav]
> about.order =3D 5.0
> help.order =3D 4.0
> login.order =3D 1.0
> logout.order =3D 2.0
> prefs.order =3D 3.0
>
> [milestone]
> default_group_by =3D component
> default_retarget_to =3D
> stats_provider =3D DefaultTicketGroupStatsProvider
>
> [mimeviewer]
> max_preview_size =3D 262144
> mime_map =3D text/x-dylan:dylan,text/x-idl:ice,text/x-ada:ads:adb
> mime_map_patterns =3D text/html:README(?!\.rst)|INSTALL(?!\.rst)|COPYING.=
*
> tab_width =3D 8
> treat_as_binary =3D
> application/octet-stream,application/pdf,application/postscript,applicati=
on/msword,application/rtf
>
> [notification]
> admit_domains =3D
> ambiguous_char_width =3D single
> batch_subject_template =3D ${prefix} Batch modify: ${tickets_descr}
> default_format.email =3D text/plain
> email_address_resolvers =3D SessionEmailResolver
> email_sender =3D SmtpEmailSender
> ignore_domains =3D
> message_id_hash =3D md5
> mime_encoding =3D base64
> sendmail_path =3D sendmail
> smtp_always_bcc =3D
> smtp_always_cc =3D
> smtp_default_domain =3D XXXX.org
> smtp_enabled =3D enabled
> smtp_from =3D [email protected]
> smtp_from_author =3D disabled
> smtp_from_name =3D Trafficking System
> smtp_password =3D xxxxxxx
> smtp_port =3D xxx
> smtp_replyto =3D
> smtp_server =3D smtp.gmail.com
> smtp_subject_prefix =3D Traffic
> smtp_user =3D admin@XXXXX
> ticket_subject_template =3D ${prefix} [${ticket.owner}] #${ticket.id}:
> ${summary}
> use_public_cc =3D enabled
> use_short_addr =3D disabled
> use_tls =3D enabled
>
> [notification-subscriber]
> always_notify_cc =3D CarbonCopySubscriber
> always_notify_owner =3D TicketOwnerSubscriber
> always_notify_previous_updater =3D TicketPreviousUpdatersSubscriber
> always_notify_reporter =3D TicketReporterSubscriber
> always_notify_updater =3D disable
>
> [project]
> admin =3D
> admin_trac_url =3D .
> descr =3D Ticketing System for the XXXXX
> footer =3D Visit the Trac open source project at<br /><a href=3D"
> https://trac.edgewall.org/">https://trac.edgewall.org/</a>
> icon =3D common/trac.ico
> name =3D Traffic
> url =3D https://trac.xxxx.xxxx/traffic/
>
> [query]
> default_anonymous_query =3D status!=3Dclosed&cc~=3D$USER
> default_query =3D status!=3Dclosed&owner=3D$USER
> items_per_page =3D 100
> ticketlink_query =3D ?status=3D!closed
>
> [report]
> items_per_page =3D 100
> items_per_page_rss =3D 0
>
> [revisionlog]
> default_log_limit =3D 100
> graph_colors =3D #cc0,#0c0,#0cc,#00c,#c0c,#c00
>
> [roadmap]
> stats_provider =3D DefaultTicketGroupStatsProvider
>
> [search]
> default_disabled_filters =3D
> min_query_length =3D 3
>
> [sqlite]
> extensions =3D
>
> [svn]
> branches =3D trunk,branches/*
> tags =3D tags/*
>
> [ticket]
> allowed_empty_fields =3D milestone,version
> default_cc =3D
> default_component =3D xxxxx.xxx
> default_description =3D
> default_keywords =3D
> default_milestone =3D
> default_owner =3D < default >
> default_priority =3D Normal
> default_resolution =3D complete
> default_severity =3D
> default_summary =3D
> default_type =3D
> default_version =3D
> max_comment_size =3D 262144
> max_description_size =3D 262144
> max_summary_size =3D 262144
> preserve_newlines =3D default
> restrict_owner =3D enabled
> workflow =3D ConfigurableTicketWorkflow
>
> [ticket-custom]
> approval =3D text
> approval.format =3D plain
> approval.label =3D Additional approval
> approval.order =3D 6
> approval.value =3D
> current_status =3D select
> current_status.label =3D Current status
> current_status.options =3D None|To-Do|Doing|Done
> current_status.order =3D 8
> current_status.value =3D None
> department =3D select
> department.label =3D Submitting department
> department.options =3D xxxxx
> department.order =3D 1
> department.value =3D
> due_date =3D time
> due_date.date =3D enabled
> due_date.date_empty =3D disabled
> due_date.format =3D date
> due_date.label =3D Due Date
> due_date.order =3D 2
> due_date.value =3D
> home_page =3D checkbox
> home_page.label =3D Affects home page?
> home_page.order =3D 3
> home_page.value =3D 0
> job_code =3D text
> job_code.format =3D plain
> job_code.label =3D Project job code
> job_code.order =3D 7
> job_code.value =3D
> member_email =3D checkbox
> member_email.label =3D E-mail to all members?
> member_email.order =3D 5
> member_email.value =3D 0
> parents =3D text
> parents.format =3D plain
> parents.label =3D Parent Tickets
> parents.order =3D 0
> parents.value =3D
> #-----------
> task_due_date =3D time
> task_due_date.date =3D enabled
> task_due_date.date_empty =3D disabled
> task_due_date.format =3D date
> task_due_date.label =3D Task due date
> task_due_date.order =3D 4
> task_due_date.value =3D
>
>
> [ticket-workflow]
> accept =3D new,assigned,accepted,reopened -> accepted
> accept.operations =3D set_owner_to_self
> accept.permissions =3D TICKET_MODIFY
> create =3D <none> -> new
> create.default =3D 1
> create_and_assign =3D <none> -> assigned
> create_and_assign.label =3D assign
> create_and_assign.operations =3D may_set_owner
> create_and_assign.permissions =3D TICKET_MODIFY
> leave =3D * -> *
> leave.default =3D 1
> leave.operations =3D leave_status
> reassign =3D new,accepted,assigned,reopened -> assigned
> reassign.operations =3D set_owner
> reassign.permissions =3D TICKET_CREATE
> reopen =3D closed -> reopened
> reopen.operations =3D del_resolution
> reopen.permissions =3D TICKET_CREATE
> resolve =3D new,assigned -> closed
> resolve.operations =3D set_resolution
> resolve.permissions =3D TICKET_ADMIN
>
> [timeline]
> abbreviated_messages =3D enabled
> changeset_collapse_events =3D disabled
> changeset_long_messages =3D disabled
> changeset_show_files =3D 0
> default_daysback =3D 30
> max_daysback =3D 90
> newticket_formatter =3D oneliner
> ticket_show_component =3D disabled
> ticket_show_details =3D disabled
>
> [trac]
> anonymous_session_lifetime =3D 90
> auth_cookie_domain =3D
> auth_cookie_lifetime =3D 0
> auth_cookie_path =3D
> auto_preview_timeout =3D 2.0
> auto_reload =3D disabled
> backup_dir =3D db
> base_url =3D https://trac.xxxxx.xxx/traffic/
> check_auth_ip =3D disabled
> database =3D postgres://trac:xxxxx@xxxxxxx:5432/tracdb?schema=3Dxxxxxxx
> debug_sql =3D disabled
> default_charset =3D utf-8
> default_date_format =3D
> default_dateinfo_format =3D relative
> default_handler =3D WikiModule
> default_language =3D
> default_timezone =3D America/New_York
> genshi_cache_size =3D 128
> htdocs_location =3D
> ignore_auth_case =3D disabled
> jquery_location =3D
> jquery_ui_location =3D
> jquery_ui_theme_location =3D
> mainnav =3D wiki,newticket,tickets,browser,timeline,roadmap,search
> metanav =3D login,logout,prefs,help
> mysqldump_path =3D mysqldump
> never_obfuscate_mailto =3D enabled
> obey_remote_user_header =3D enabled
> permission_policies =3D
> DefaultWikiPolicy,DefaultTicketPolicy,DefaultPermissionPolicy,LegacyAttac=
hmentPolicy
> permission_store =3D DefaultPermissionStore
> pg_dump_path =3D pg_dump
> request_filters =3D
> resizable_textareas =3D enabled
> secure_cookies =3D disabled
> show_email_addresses =3D enabled
> show_full_names =3D enabled
> timeout =3D 20
> use_base_url_for_redirect =3D enabled
> use_chunked_encoding =3D enabled
> use_xsendfile =3D disabled
> wiki_toolbars =3D enabled
> xsendfile_header =3D X-Sendfile
>
> [versioncontrol]
> allowed_repository_dir_prefixes =3D
> default_repository_type =3D svn
>
> [wiki]
> default_edit_area_height =3D 30
> ignore_missing_pages =3D enabled
> max_size =3D 262144
> render_unsafe_content =3D disabled
> safe_origins =3D data:
> safe_schemes =3D
> cvs,file,ftp,git,irc,http,https,news,sftp,smb,ssh,svn,svn+ssh
> split_page_names =3D disabled
>
>
>
>
> On Monday, July 6, 2026 at 11:25:40=E2=80=AFPM UTC-4 Jun Omae wrote:
>
> On Tue, Jul 7, 2026 at 12:08=E2=80=AFAM Michael LiVolsi <[email protected]=
om>
> wrote:
> >
> > I have an interesting issue.
> > There's an issue that whenever a particular person opens up a ticket, o=
r
> replies to a ticket, it gets set to null in the "ticket_change" table und=
er
> "author".
> > We authenticate against LDAP, but I compared them to active users, and
> their account seems correct.
> > The only thing that stood out was in the session_attribute table. This
> person did not have an email record. I manually added it. I'm not 100% su=
re
> this will fix the issue as there are a number of active users without thi=
s
> attribute but doesn't seem to affect them.
> >
> > Is there anything else I should be looking at ?
> >
>
> I guess that something wrong in your installed plugin(s) leads the
> issue. Trac core doesn't have the issue.
>
> * What version of Trac are you using?
> See "System Information" in /about page of your Trac.
> * What plugins installed and enabled are you using?
> See "Installed Plugins" in /about page of your Trac.
> * Please share your trac.ini
>
> --
> Jun Omae <[email protected]> (=E5=A4=A7=E5=89=8D =E6=BD=A4)
>
> --
> You received this message because you are subscribed to the Google Groups
> "Trac Users" group.
> To unsubscribe from this group and stop receiving emails from it, send an
> email to trac-users+unsubscribe-/JYPxA39Uh5TLH3MbocFF+G/[email protected]
> To view this discussion visit
> https://groups.google.com/d/msgid/trac-users/d1f9a3bd-233e-411f-8d1b-6b4e=
ac91dc71n%40googlegroups.com
> <https://groups.google.com/d/msgid/trac-users/d1f9a3bd-233e-411f-8d1b-6b4=
eac91dc71n%40googlegroups.com?utm_medium=3Demail&utm_source=3Dfooter>
> .
>

--=20
You received this message because you are subscribed to the Google Groups "=
Trac Users" group.
To unsubscribe from this group and stop receiving emails from it, send an e=
mail to trac-users+unsubscribe-/JYPxA39Uh5TLH3MbocFF+G/[email protected]
To view this discussion visit https://groups.google.com/d/msgid/trac-users/=
CAEVLMaiHGe_LMJns%2BZB8%2B3%3DE9J4%2B5e_U-ZQaCK7BD%2B48jW0U3A%40mail.gmail.=
com.

--000000000000f76c4e0656159222
Content-Type: text/html; charset="UTF-8"
Content-Transfer-Encoding: quoted-printable

<div dir=3D"auto"><div dir=3D"auto" style=3D"font-size:inherit">Please shar=
e plugins/remote-user-auth.py and configuration of the web server (apache?)=
. All components for IAuthenticator are disabled in the trac.ini.</div></di=
v><div><br clear=3D"all"><div><div dir=3D"ltr" class=3D"gmail_signature" da=
ta-smartmail=3D"gmail_signature">Jun Omae &lt;<a href=3D"mailto:jun66j5@gma=
il.com" target=3D"_blank">[email protected]</a>&gt; (=E5=A4=A7=E5=89=8D =E6=
=BD=A4)</div></div></div><div><br><div class=3D"gmail_quote gmail_quote_con=
tainer"><div dir=3D"ltr" class=3D"gmail_attr">On Wed, Jul 8, 2026 at 5:11 M=
ichael LiVolsi &lt;<a href=3D"mailto:[email protected]">mikelivolsi@gma=
il.com</a>&gt; wrote:<br></div><blockquote class=3D"gmail_quote" style=3D"m=
argin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">Trac 1.4.3<di=
v><br></div><div>Plugins:</div><div><span style=3D"clear:both;border-bottom=
:1px solid rgb(215,215,215);border-collapse:collapse;border-spacing:0px;mar=
gin:1em;width:auto;color:rgb(0,0,0);font-family:Verdana,Arial,&quot;Bitstre=
am Vera Sans&quot;,Helvetica,sans-serif;font-size:12px"><span style=3D"font=
-style:normal;font-variant:normal;font-size-adjust:none;font-kerning:auto;f=
ont-feature-settings:normal;font-stretch:normal;font-size:12px;line-height:=
normal;font-family:Verdana,Arial,&quot;Bitstream Vera Sans&quot;,Helvetica,=
sans-serif;background:rgb(247,247,240)"><span style=3D"font:bold 10.8px Ver=
dana,Arial,&quot;Bitstream Vera Sans&quot;,Helvetica,sans-serif;padding:2px=
 0.5em;border:1px solid rgb(221,221,221);vertical-align:bottom;white-space:=
nowrap;background:rgb(247,247,247)"><br>Name</span><span style=3D"font:bold=
 10.8px Verdana,Arial,&quot;Bitstream Vera Sans&quot;,Helvetica,sans-serif;=
padding:2px 0.5em;border:1px solid rgb(221,221,221);vertical-align:bottom;w=
hite-space:nowrap;background:rgb(247,247,247)"><br>Version</span><span styl=
e=3D"font:bold 10.8px Verdana,Arial,&quot;Bitstream Vera Sans&quot;,Helveti=
ca,sans-serif;padding:2px 0.5em;border:1px solid rgb(221,221,221);vertical-=
align:bottom;white-space:nowrap;background:rgb(247,247,247)"><br>Location</=
span></span><span style=3D"font-style:normal;font-variant:normal;font-size-=
adjust:none;font-kerning:auto;font-feature-settings:normal;font-stretch:nor=
mal;font-size:12px;line-height:normal;font-family:Verdana,Arial,&quot;Bitst=
ream Vera Sans&quot;,Helvetica,sans-serif;border-top:1px solid rgb(221,221,=
221)"><span style=3D"font:bold 10.8px Verdana,Arial,&quot;Bitstream Vera Sa=
ns&quot;,Helvetica,sans-serif;padding:0.3em 0.5em;border:1px solid rgb(221,=
221,221);vertical-align:top;background:rgb(247,247,247);white-space:nowrap"=
><br>remote-user-auth</span><span style=3D"border:1px solid rgb(221,221,221=
);padding:0.3em 0.5em;vertical-align:top;font-size:10.8px"><br>N/A</span><s=
pan style=3D"border:1px solid rgb(221,221,221);padding:0.3em 0.5em;vertical=
-align:top;font-size:10.8px;color:rgb(102,102,102)"><br>/var/trac/sites/tra=
ffic/plugins/remote-user-auth.pyc</span></span><span style=3D"font-style:no=
rmal;font-variant:normal;font-size-adjust:none;font-kerning:auto;font-featu=
re-settings:normal;font-stretch:normal;font-size:12px;line-height:normal;fo=
nt-family:Verdana,Arial,&quot;Bitstream Vera Sans&quot;,Helvetica,sans-seri=
f;border-top:1px solid rgb(221,221,221)"><span style=3D"font:bold 10.8px Ve=
rdana,Arial,&quot;Bitstream Vera Sans&quot;,Helvetica,sans-serif;padding:0.=
3em 0.5em;border:1px solid rgb(221,221,221);vertical-align:top;background:r=
gb(247,247,247);white-space:nowrap"><br><a href=3D"http://nexb.com/" style=
=3D"color:rgb(187,0,0);border-bottom:1px dotted rgb(187,187,187)" target=3D=
"_blank">TicketImport</a></span><span style=3D"border:1px solid rgb(221,221=
,221);padding:0.3em 0.5em;vertical-align:top;font-size:10.8px"><br>0.9.1</s=
pan><span style=3D"border:1px solid rgb(221,221,221);padding:0.3em 0.5em;ve=
rtical-align:top;font-size:10.8px;color:rgb(102,102,102)"><br>/usr/local/li=
b/python2.7/dist-packages/TicketImport-0.9.1-py2.7.egg</span></span><span s=
tyle=3D"font-style:normal;font-variant:normal;font-size-adjust:none;font-ke=
rning:auto;font-feature-settings:normal;font-stretch:normal;font-size:12px;=
line-height:normal;font-family:Verdana,Arial,&quot;Bitstream Vera Sans&quot=
;,Helvetica,sans-serif;border-top:1px solid rgb(221,221,221)"><span style=
=3D"font:bold 10.8px Verdana,Arial,&quot;Bitstream Vera Sans&quot;,Helvetic=
a,sans-serif;padding:0.3em 0.5em;border:1px solid rgb(221,221,221);vertical=
-align:top;background:rgb(247,247,247);white-space:nowrap"><br><a href=3D"h=
ttps://trac-hacks.org/wiki/AccountManagerPlugin" style=3D"color:rgb(187,0,0=
);border-bottom:1px dotted rgb(187,187,187)" target=3D"_blank">TracAccountM=
anager</a></span><span style=3D"border:1px solid rgb(221,221,221);padding:0=
.3em 0.5em;vertical-align:top;font-size:10.8px"><br>0.6.dev0</span><span st=
yle=3D"border:1px solid rgb(221,221,221);padding:0.3em 0.5em;vertical-align=
:top;font-size:10.8px;color:rgb(102,102,102)"><br>/home/admin/.local/lib/py=
thon2.7/site-packages</span></span><span style=3D"font-style:normal;font-va=
riant:normal;font-size-adjust:none;font-kerning:auto;font-feature-settings:=
normal;font-stretch:normal;font-size:12px;line-height:normal;font-family:Ve=
rdana,Arial,&quot;Bitstream Vera Sans&quot;,Helvetica,sans-serif;border-top=
:1px solid rgb(221,221,221)"><span style=3D"font:bold 10.8px Verdana,Arial,=
&quot;Bitstream Vera Sans&quot;,Helvetica,sans-serif;padding:0.3em 0.5em;bo=
rder:1px solid rgb(221,221,221);vertical-align:top;background:rgb(247,247,2=
47);white-space:nowrap"><br><a href=3D"https://trac-hacks.org/wiki/Autocomp=
leteUsersPlugin" style=3D"color:rgb(187,0,0);border-bottom:1px dotted rgb(1=
87,187,187)" target=3D"_blank">TracAutocompleteUsersPlugin</a></span><span =
style=3D"border:1px solid rgb(221,221,221);padding:0.3em 0.5em;vertical-ali=
gn:top;font-size:10.8px"><br>0.4.8.dev0</span><span style=3D"border:1px sol=
id rgb(221,221,221);padding:0.3em 0.5em;vertical-align:top;font-size:10.8px=
;color:rgb(102,102,102)"><br>/usr/local/lib/python2.7/dist-packages</span><=
/span><span style=3D"font-style:normal;font-variant:normal;font-size-adjust=
:none;font-kerning:auto;font-feature-settings:normal;font-stretch:normal;fo=
nt-size:12px;line-height:normal;font-family:Verdana,Arial,&quot;Bitstream V=
era Sans&quot;,Helvetica,sans-serif;border-top:1px solid rgb(221,221,221)">=
<span style=3D"font:bold 10.8px Verdana,Arial,&quot;Bitstream Vera Sans&quo=
t;,Helvetica,sans-serif;padding:0.3em 0.5em;border:1px solid rgb(221,221,22=
1);vertical-align:top;background:rgb(247,247,247);white-space:nowrap"><br><=
a href=3D"https://trac-hacks.org/wiki/CustomFieldAdminPlugin" style=3D"colo=
r:rgb(187,0,0);border-bottom:1px dotted rgb(187,187,187)" target=3D"_blank"=
>TracCustomFieldAdmin</a></span><span style=3D"border:1px solid rgb(221,221=
,221);padding:0.3em 0.5em;vertical-align:top;font-size:10.8px"><br>0.4.0.de=
v0</span><span style=3D"border:1px solid rgb(221,221,221);padding:0.3em 0.5=
em;vertical-align:top;font-size:10.8px;color:rgb(102,102,102)"><br>/usr/loc=
al/lib/python2.7/dist-packages</span></span><span style=3D"font-style:norma=
l;font-variant:normal;font-size-adjust:none;font-kerning:auto;font-feature-=
settings:normal;font-stretch:normal;font-size:12px;line-height:normal;font-=
family:Verdana,Arial,&quot;Bitstream Vera Sans&quot;,Helvetica,sans-serif;b=
order-top:1px solid rgb(221,221,221)"><span style=3D"font:bold 10.8px Verda=
na,Arial,&quot;Bitstream Vera Sans&quot;,Helvetica,sans-serif;padding:0.3em=
 0.5em;border:1px solid rgb(221,221,221);vertical-align:top;background:rgb(=
247,247,247);white-space:nowrap"><br><a href=3D"http://trac-hacks.org/wiki/=
TracHtmlNotificationPlugin" style=3D"color:rgb(187,0,0);border-bottom:1px d=
otted rgb(187,187,187)" target=3D"_blank">TracHtmlNotificationPlugin</a></s=
pan><span style=3D"border:1px solid rgb(221,221,221);padding:0.3em 0.5em;ve=
rtical-align:top;font-size:10.8px"><br>0.12.0.3</span><span style=3D"border=
:1px solid rgb(221,221,221);padding:0.3em 0.5em;vertical-align:top;font-siz=
e:10.8px;color:rgb(102,102,102)"><br>/usr/local/lib/python2.7/dist-packages=
</span></span><span style=3D"font-style:normal;font-variant:normal;font-siz=
e-adjust:none;font-kerning:auto;font-feature-settings:normal;font-stretch:n=
ormal;font-size:12px;line-height:normal;font-family:Verdana,Arial,&quot;Bit=
stream Vera Sans&quot;,Helvetica,sans-serif;border-top:1px solid rgb(221,22=
1,221)"><span style=3D"font:bold 10.8px Verdana,Arial,&quot;Bitstream Vera =
Sans&quot;,Helvetica,sans-serif;padding:0.3em 0.5em;border:1px solid rgb(22=
1,221,221);vertical-align:top;background:rgb(247,247,247);white-space:nowra=
p"><br><a href=3D"https://trac-hacks.org/wiki/SimpleTicketPlugin" style=3D"=
color:rgb(187,0,0);border-bottom:1px dotted rgb(187,187,187)" target=3D"_bl=
ank">TracSimpleTicket</a></span><span style=3D"border:1px solid rgb(221,221=
,221);padding:0.3em 0.5em;vertical-align:top;font-size:10.8px"><br>5.0</spa=
n><span style=3D"border:1px solid rgb(221,221,221);padding:0.3em 0.5em;vert=
ical-align:top;font-size:10.8px;color:rgb(102,102,102)"><br>/usr/local/lib/=
python2.7/dist-packages</span></span><span style=3D"font-style:normal;font-=
variant:normal;font-size-adjust:none;font-kerning:auto;font-feature-setting=
s:normal;font-stretch:normal;font-size:12px;line-height:normal;font-family:=
Verdana,Arial,&quot;Bitstream Vera Sans&quot;,Helvetica,sans-serif;border-t=
op:1px solid rgb(221,221,221)"><span style=3D"font:bold 10.8px Verdana,Aria=
l,&quot;Bitstream Vera Sans&quot;,Helvetica,sans-serif;padding:0.3em 0.5em;=
border:1px solid rgb(221,221,221);vertical-align:top;background:rgb(247,247=
,247);white-space:nowrap"><br><a href=3D"http://github.com/trac-hacks/trac-=
subtickets-plugin" style=3D"color:rgb(187,0,0);border-bottom:1px dotted rgb=
(187,187,187)" target=3D"_blank">TracSubTickets</a></span><span style=3D"bo=
rder:1px solid rgb(221,221,221);padding:0.3em 0.5em;vertical-align:top;font=
-size:10.8px"><br>0.5.5.dev0</span><span style=3D"border:1px solid rgb(221,=
221,221);padding:0.3em 0.5em;vertical-align:top;font-size:10.8px;color:rgb(=
102,102,102)"><br>/usr/local/lib/python2.7/dist-packages/TracSubTickets-0.5=
.5.dev0-py2.7.egg</span></span><span style=3D"font-style:normal;font-varian=
t:normal;font-size-adjust:none;font-kerning:auto;font-feature-settings:norm=
al;font-stretch:normal;font-size:12px;line-height:normal;font-family:Verdan=
a,Arial,&quot;Bitstream Vera Sans&quot;,Helvetica,sans-serif;border-top:1px=
 solid rgb(221,221,221)"><span style=3D"font:bold 10.8px Verdana,Arial,&quo=
t;Bitstream Vera Sans&quot;,Helvetica,sans-serif;padding:0.3em 0.5em;border=
:1px solid rgb(221,221,221);vertical-align:top;background:rgb(247,247,247);=
white-space:nowrap"><br><a href=3D"https://trac-hacks.org/wiki/TagsPlugin" =
style=3D"color:rgb(187,0,0);border-bottom:1px dotted rgb(187,187,187)" targ=
et=3D"_blank">TracTags</a></span><span style=3D"border:1px solid rgb(221,22=
1,221);padding:0.3em 0.5em;vertical-align:top;font-size:10.8px"><br>0.12.1<=
/span><span style=3D"border:1px solid rgb(221,221,221);padding:0.3em 0.5em;=
vertical-align:top;font-size:10.8px;color:rgb(102,102,102)"><br>/usr/local/=
lib/python2.7/dist-packages</span></span><span style=3D"font-style:normal;f=
ont-variant:normal;font-size-adjust:none;font-kerning:auto;font-feature-set=
tings:normal;font-stretch:normal;font-size:12px;line-height:normal;font-fam=
ily:Verdana,Arial,&quot;Bitstream Vera Sans&quot;,Helvetica,sans-serif;bord=
er-top:1px solid rgb(221,221,221)"><span style=3D"font:bold 10.8px Verdana,=
Arial,&quot;Bitstream Vera Sans&quot;,Helvetica,sans-serif;padding:0.3em 0.=
5em;border:1px solid rgb(221,221,221);vertical-align:top;background:rgb(247=
,247,247);white-space:nowrap"><br><a href=3D"https://trac-hacks.org/wiki/To=
cMacro" style=3D"color:rgb(187,0,0);border-bottom:1px dotted rgb(187,187,18=
7)" target=3D"_blank">TracTocMacro</a></span><span style=3D"border:1px soli=
d rgb(221,221,221);padding:0.3em 0.5em;vertical-align:top;font-size:10.8px;=
background:rgb(238,238,221)"><br>12.0.0</span><span style=3D"border:1px sol=
id rgb(221,221,221);padding:0.3em 0.5em;vertical-align:top;font-size:10.8px=
;color:rgb(102,102,102);background:rgb(238,238,221)"><br>/usr/local/lib/pyt=
hon2.7/dist-packages</span></span></span></div><div><br></div><div><br><div=
><br></div><div>Trac.ini (removed PII info)</div><div><br></div><div># -*- =
coding: utf-8 -*-<br><br>[TracPM]<br>date_format =3D %Y-%m-%d<br>default_es=
timate =3D 4.0<br>estimate_pad =3D 0.0<br>goal_ticket_type =3D milestone<br=
>hours_per_estimate =3D 1<br><br>[account-manager]<br>account_changes_notif=
y_addresses =3D xxxxx-B5d/[email protected]<br>auth_init =3D enabled<br>authentication_ur=
l =3D <br>db_htdigest_realm =3D <br>default_format.email =3D text/plain<br>=
force_passwd_change =3D disabled<br>hash_method =3D HtDigestHashMethod<br>h=
tdigest_file =3D <br>htdigest_realm =3D <br>htpasswd_file =3D blanked_out_f=
or_obvious<br>htpasswd_hash_type =3D crypt<br>notify_actions =3D new,delete=
<br>password_file =3D <br>password_store =3D HtPasswdStore<br>persistent_se=
ssions =3D enabled<br>refresh_passwd =3D disabled<br>verify_email =3D disab=
led<br><br>[attachment]<br>max_size =3D 8388608<br>max_zip_size =3D 8388608=
<br>render_unsafe_content =3D disabled<br><br>[browser]<br>color_scale =3D =
enabled<br>downloadable_paths =3D /trunk,/branches/*,/tags/*<br>hide_proper=
ties =3D svk:merge<br>intermediate_color =3D <br>intermediate_point =3D <br=
>newest_color =3D (255, 136, 136)<br>oldest_color =3D (136, 136, 255)<br>on=
eliner_properties =3D trac:summary<br>render_unsafe_content =3D disabled<br=
>wiki_properties =3D trac:description<br><br>[changeset]<br>max_diff_bytes =
=3D 10000000<br>max_diff_files =3D 0<br>wiki_format_messages =3D enabled<br=
><br>[components]<br>acct_mgr.admin.accountmanageradminpage =3D enabled<br>=
acct_mgr.admin.accountmanageradminpanel =3D enabled<br>acct_mgr.admin.confi=
gurationadminpanel =3D enabled<br>acct_mgr.admin.useradminpanel =3D enabled=
<br>acct_mgr.api.accountmanager =3D enabled<br>acct_mgr.configurationadminp=
anel =3D enabled<br>acct_mgr.db.sessionstore =3D enabled<br>acct_mgr.htfile=
.abstractpasswordfilestore =3D enabled<br>acct_mgr.htfile.htdigeststore =3D=
 enabled<br>acct_mgr.htfile.htpasswdstore =3D enabled<br>acct_mgr.http.http=
authstore =3D enabled<br>acct_mgr.notification.accountchangelistener =3D en=
abled<br>acct_mgr.notification.accountchangenotificationadminpanel =3D enab=
led<br>acct_mgr.pwhash.htdigesthashmethod =3D enabled<br>acct_mgr.pwhash.ht=
passwdhashmethod =3D enabled<br>acct_mgr.svnserve.svnservepasswordstore =3D=
 enabled<br>acct_mgr.useradminpanel =3D enabled<br>acct_mgr.web_ui.accountm=
odule =3D disabled<br>acct_mgr.web_ui.loginmodule =3D disabled<br>announcer=
.* =3D enabled<br>autocompleteusers.* =3D enabled<br>customfieldadmin.* =3D=
 enabled<br>datefield.* =3D enabled<br>ldapplugin.* =3D enabled<br>simpleti=
cket.* =3D enabled<br>talm_importer.importer.* =3D enabled<br>trac.db.mysql=
_backend.mysqlconnector =3D disabled<br>trac.db.postgres_backend.postgresql=
connector =3D enabled<br>trac.web.auth.* =3D disabled<br>trachtmlnotificati=
on.* =3D enabled<br>trachtmlnotification.notification.htmlnotificationmodul=
e =3D enabled<br>tracjsgantt.* =3D enabled<br>tracopt.ticket.deleter.ticket=
deleter =3D enabled<br>tracopt.versioncontrol.svn.svn_fs.subversionconnecto=
r =3D enabled<br>tracopt.versioncontrol.svn.svn_prop.subversionmergepropert=
ydiffrenderer =3D enabled<br>tracopt.versioncontrol.svn.svn_prop.subversion=
mergepropertyrenderer =3D enabled<br>tracopt.versioncontrol.svn.svn_prop.su=
bversionpropertyrenderer =3D enabled<br>tracsubtickets.api.* =3D enabled<br=
>tracsubtickets.web_ui.* =3D enabled<br>tractoc.* =3D enabled<br><br>[datef=
ield]<br>format =3D ymd<br>separator =3D /<br><br>[header_logo]<br>alt =3D =
XXXXX<br>height =3D 66<br>link =3D /traffic/<br>src =3D /img/logo.gif<br>wi=
dth =3D 217<br><br>[inherit]<br>htdocs_dir =3D <br>plugins_dir =3D <br>temp=
lates_dir =3D /var/trac/sites/traffic/templates/<br><br>[logging]<br>log_fi=
le =3D trac.log<br>log_format =3D <br>log_level =3D DEBUG<br>log_type =3D f=
ile<br><br>[mainnav]<br>admin.order =3D 8.0<br>browser.order =3D 3.0<br>new=
ticket.order =3D 2.0<br>roadmap.order =3D 6.0<br>search.order =3D 7.0<br>ti=
ckets.order =3D 4.0<br>timeline.order =3D 5.0<br>wiki.label =3D Home<br>wik=
i.order =3D 1.0<br><br>[metanav]<br>about.order =3D 5.0<br>help.order =3D 4=
.0<br>login.order =3D 1.0<br>logout.order =3D 2.0<br>prefs.order =3D 3.0<br=
><br>[milestone]<br>default_group_by =3D component<br>default_retarget_to =
=3D <br>stats_provider =3D DefaultTicketGroupStatsProvider<br><br>[mimeview=
er]<br>max_preview_size =3D 262144<br>mime_map =3D text/x-dylan:dylan,text/=
x-idl:ice,text/x-ada:ads:adb<br>mime_map_patterns =3D text/html:README(?!\.=
rst)|INSTALL(?!\.rst)|COPYING.*<br>tab_width =3D 8<br>treat_as_binary =3D a=
pplication/octet-stream,application/pdf,application/postscript,application/=
msword,application/rtf<br><br>[notification]<br>admit_domains =3D <br>ambig=
uous_char_width =3D single<br>batch_subject_template =3D ${prefix} Batch mo=
dify: ${tickets_descr}<br>default_format.email =3D text/plain<br>email_addr=
ess_resolvers =3D SessionEmailResolver<br>email_sender =3D SmtpEmailSender<=
br>ignore_domains =3D <br>message_id_hash =3D md5<br>mime_encoding =3D base=
64<br>sendmail_path =3D sendmail<br>smtp_always_bcc =3D <br>smtp_always_cc =
=3D <br>smtp_default_domain =3D XXXX.org<br>smtp_enabled =3D enabled<br>smt=
p_from =3D [email protected]<br>smtp_from_author =3D disabled<br>smtp_from_na=
me =3D Trafficking System<br>smtp_password =3D xxxxxxx<br>smtp_port =3D xxx=
<br>smtp_replyto =3D <br>smtp_server =3D <a href=3D"http://smtp.gmail.com" =
target=3D"_blank">smtp.gmail.com</a><br>smtp_subject_prefix =3D Traffic<br>=
smtp_user =3D admin@XXXXX<br>ticket_subject_template =3D ${prefix} [${ticke=
t.owner}] #${<a href=3D"http://ticket.id" target=3D"_blank">ticket.id</a>}:=
 ${summary}<br>use_public_cc =3D enabled<br>use_short_addr =3D disabled<br>=
use_tls =3D enabled<br><br>[notification-subscriber]<br>always_notify_cc =
=3D CarbonCopySubscriber<br>always_notify_owner =3D TicketOwnerSubscriber<b=
r>always_notify_previous_updater =3D TicketPreviousUpdatersSubscriber<br>al=
ways_notify_reporter =3D TicketReporterSubscriber<br>always_notify_updater =
=3D disable<br><br>[project]<br>admin =3D <br>admin_trac_url =3D .<br>descr=
 =3D Ticketing System for the XXXXX<br>footer =3D Visit the Trac open sourc=
e project at&lt;br /&gt;&lt;a href=3D&quot;<a href=3D"https://trac.edgewall=
.org/" target=3D"_blank">https://trac.edgewall.org/</a>&quot;&gt;<a href=3D=
"https://trac.edgewall.org/" target=3D"_blank">https://trac.edgewall.org/</=
a>&lt;/a&gt;<br>icon =3D common/trac.ico<br>name =3D Traffic<br>url =3D <a =
href=3D"https://trac.xxxx.xxxx/traffic/" target=3D"_blank">https://trac.xxx=
x.xxxx/traffic/</a><br><br>[query]<br>default_anonymous_query =3D status!=
=3Dclosed&amp;cc~=3D$USER<br>default_query =3D status!=3Dclosed&amp;owner=
=3D$USER<br>items_per_page =3D 100<br>ticketlink_query =3D ?status=3D!close=
d<br><br>[report]<br>items_per_page =3D 100<br>items_per_page_rss =3D 0<br>=
<br>[revisionlog]<br>default_log_limit =3D 100<br>graph_colors =3D #cc0,#0c=
0,#0cc,#00c,#c0c,#c00<br><br>[roadmap]<br>stats_provider =3D DefaultTicketG=
roupStatsProvider<br><br>[search]<br>default_disabled_filters =3D <br>min_q=
uery_length =3D 3<br><br>[sqlite]<br>extensions =3D <br><br>[svn]<br>branch=
es =3D trunk,branches/*<br>tags =3D tags/*<br><br>[ticket]<br>allowed_empty=
_fields =3D milestone,version<br>default_cc =3D <br>default_component =3D x=
xxxx.xxx<br>default_description =3D <br>default_keywords =3D <br>default_mi=
lestone =3D <br>default_owner =3D &lt; default &gt;<br>default_priority =3D=
 Normal<br>default_resolution =3D complete<br>default_severity =3D <br>defa=
ult_summary =3D <br>default_type =3D <br>default_version =3D <br>max_commen=
t_size =3D 262144<br>max_description_size =3D 262144<br>max_summary_size =
=3D 262144<br>preserve_newlines =3D default<br>restrict_owner =3D enabled<b=
r>workflow =3D ConfigurableTicketWorkflow<br><br>[ticket-custom]<br>approva=
l =3D text<br>approval.format =3D plain<br>approval.label =3D Additional ap=
proval<br>approval.order =3D 6<br>approval.value =3D <br>current_status =3D=
 select<br>current_status.label =3D Current status<br>current_status.option=
s =3D None|To-Do|Doing|Done<br>current_status.order =3D 8<br>current_status=
.value =3D None<br>department =3D select<br>department.label =3D Submitting=
 department<br>department.options =3D xxxxx<br>department.order =3D 1<br>de=
partment.value =3D <br>due_date =3D time<br>due_date.date =3D enabled<br>du=
e_date.date_empty =3D disabled<br>due_date.format =3D date<br>due_date.labe=
l =3D Due Date<br>due_date.order =3D 2<br>due_date.value =3D <br>home_page =
=3D checkbox<br>home_page.label =3D Affects home page?<br>home_page.order =
=3D 3<br>home_page.value =3D 0<br>job_code =3D text<br>job_code.format =3D =
plain<br>job_code.label =3D Project job code<br>job_code.order =3D 7<br>job=
_code.value =3D <br>member_email =3D checkbox<br>member_email.label =3D E-m=
ail to all members?<br>member_email.order =3D 5<br>member_email.value =3D 0=
<br>parents =3D text<br>parents.format =3D plain<br>parents.label =3D Paren=
t Tickets<br>parents.order =3D 0<br>parents.value =3D <br>#----------- <br>=
task_due_date =3D time<br>task_due_date.date =3D enabled<br>task_due_date.d=
ate_empty =3D disabled <br>task_due_date.format =3D date<br>task_due_date.l=
abel =3D Task due date<br>task_due_date.order =3D 4<br>task_due_date.value =
=3D<br><br><br>[ticket-workflow]<br>accept =3D new,assigned,accepted,reopen=
ed -&gt; accepted<br>accept.operations =3D set_owner_to_self<br>accept.perm=
issions =3D TICKET_MODIFY<br>create =3D &lt;none&gt; -&gt; new<br>create.de=
fault =3D 1<br>create_and_assign =3D &lt;none&gt; -&gt; assigned<br>create_=
and_assign.label =3D assign<br>create_and_assign.operations =3D may_set_own=
er<br>create_and_assign.permissions =3D TICKET_MODIFY<br>leave =3D * -&gt; =
*<br>leave.default =3D 1<br>leave.operations =3D leave_status<br>reassign =
=3D new,accepted,assigned,reopened -&gt; assigned<br>reassign.operations =
=3D set_owner<br>reassign.permissions =3D TICKET_CREATE<br>reopen =3D close=
d -&gt; reopened<br>reopen.operations =3D del_resolution<br>reopen.permissi=
ons =3D TICKET_CREATE<br>resolve =3D new,assigned -&gt; closed<br>resolve.o=
perations =3D set_resolution<br>resolve.permissions =3D TICKET_ADMIN<br><br=
>[timeline]<br>abbreviated_messages =3D enabled<br>changeset_collapse_event=
s =3D disabled<br>changeset_long_messages =3D disabled<br>changeset_show_fi=
les =3D 0<br>default_daysback =3D 30<br>max_daysback =3D 90<br>newticket_fo=
rmatter =3D oneliner<br>ticket_show_component =3D disabled<br>ticket_show_d=
etails =3D disabled<br><br>[trac]<br>anonymous_session_lifetime =3D 90<br>a=
uth_cookie_domain =3D <br>auth_cookie_lifetime =3D 0<br>auth_cookie_path =
=3D <br>auto_preview_timeout =3D 2.0<br>auto_reload =3D disabled<br>backup_=
dir =3D db<br>base_url =3D <a href=3D"https://trac.xxxxx.xxx/traffic/" targ=
et=3D"_blank">https://trac.xxxxx.xxx/traffic/</a><br>check_auth_ip =3D disa=
bled<br>database =3D postgres://trac:xxxxx@xxxxxxx:5432/tracdb?schema=3Dxxx=
xxxx<br>debug_sql =3D disabled<br>default_charset =3D utf-8<br>default_date=
_format =3D <br>default_dateinfo_format =3D relative<br>default_handler =3D=
 WikiModule<br>default_language =3D <br>default_timezone =3D America/New_Yo=
rk<br>genshi_cache_size =3D 128<br>htdocs_location =3D <br>ignore_auth_case=
 =3D disabled<br>jquery_location =3D <br>jquery_ui_location =3D <br>jquery_=
ui_theme_location =3D <br>mainnav =3D wiki,newticket,tickets,browser,timeli=
ne,roadmap,search<br>metanav =3D login,logout,prefs,help<br>mysqldump_path =
=3D mysqldump<br>never_obfuscate_mailto =3D enabled<br>obey_remote_user_hea=
der =3D enabled<br>permission_policies =3D DefaultWikiPolicy,DefaultTicketP=
olicy,DefaultPermissionPolicy,LegacyAttachmentPolicy<br>permission_store =
=3D DefaultPermissionStore<br>pg_dump_path =3D pg_dump<br>request_filters =
=3D <br>resizable_textareas =3D enabled<br>secure_cookies =3D disabled<br>s=
how_email_addresses =3D enabled<br>show_full_names =3D enabled<br>timeout =
=3D 20<br>use_base_url_for_redirect =3D enabled<br>use_chunked_encoding =3D=
 enabled<br>use_xsendfile =3D disabled<br>wiki_toolbars =3D enabled<br>xsen=
dfile_header =3D X-Sendfile<br><br>[versioncontrol]<br>allowed_repository_d=
ir_prefixes =3D <br>default_repository_type =3D svn<br><br>[wiki]<br>defaul=
t_edit_area_height =3D 30<br>ignore_missing_pages =3D enabled<br>max_size =
=3D 262144<br>render_unsafe_content =3D disabled<br>safe_origins =3D data:<=
br>safe_schemes =3D cvs,file,ftp,git,irc,http,https,news,sftp,smb,ssh,svn,s=
vn+ssh<br>split_page_names =3D disabled<br><br></div><div><br></div><div><b=
r><br></div><div><div dir=3D"auto">On Monday, July 6, 2026 at 11:25:40=E2=
=80=AFPM UTC-4 Jun Omae wrote:<br></div><blockquote style=3D"margin:0px 0px=
 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">On Tue,=
 Jul 7, 2026 at 12:08=E2=80=AFAM Michael LiVolsi &lt;<a rel=3D"nofollow">mi=
[email protected]</a>&gt; wrote:
<br>&gt;
<br>&gt; I have an interesting issue.
<br>&gt; There&#39;s an issue that whenever  a particular person opens up a=
 ticket, or replies to a ticket, it gets set to null in the &quot;ticket_ch=
ange&quot; table under &quot;author&quot;.
<br>&gt; We authenticate against LDAP, but I compared them to active users,=
 and their account seems correct.
<br>&gt; The only thing that stood out was in the session_attribute table. =
This person did not have an email record. I manually added it. I&#39;m not =
100% sure this will fix the issue as there are a number of active users wit=
hout this attribute but doesn&#39;t seem to affect them.
<br>&gt;
<br>&gt; Is there anything else I should be looking at ?
<br>&gt;
<br>
<br>I guess that something wrong in your installed plugin(s) leads the
<br>issue. Trac core doesn&#39;t have the issue.
<br>
<br> * What version of Trac are you using?
<br>   See &quot;System Information&quot; in /about page of your Trac.
<br> * What plugins installed and enabled are you using?
<br>   See &quot;Installed Plugins&quot; in /about page of your Trac.
<br> * Please share your trac.ini
<br>
<br>--=20
<br>Jun Omae &lt;<a rel=3D"nofollow">[email protected]</a>&gt; (=E5=A4=A7=E5=
=89=8D =E6=BD=A4)
<br></blockquote></div></div>

<p></p>

-- <br>
You received this message because you are subscribed to the Google Groups &=
quot;Trac Users&quot; group.<br>
To unsubscribe from this group and stop receiving emails from it, send an e=
mail to <a href=3D"mailto:trac-users+unsubscribe-/[email protected]" target=
=3D"_blank">trac-users+unsubscribe-/[email protected]</a>.<br>
To view this discussion visit <a href=3D"https://groups.google.com/d/msgid/=
trac-users/d1f9a3bd-233e-411f-8d1b-6b4eac91dc71n%40googlegroups.com?utm_med=
ium=3Demail&amp;utm_source=3Dfooter" target=3D"_blank">https://groups.googl=
e.com/d/msgid/trac-users/d1f9a3bd-233e-411f-8d1b-6b4eac91dc71n%40googlegrou=
ps.com</a>.<br>
</blockquote></div></div>

<p></p>

-- <br />
You received this message because you are subscribed to the Google Groups &=
quot;Trac Users&quot; group.<br />
To unsubscribe from this group and stop receiving emails from it, send an e=
mail to <a href=3D"mailto:trac-users+unsubscribe-/[email protected]">trac-use=
rs+unsubscribe-/[email protected]</a>.<br />
To view this discussion visit <a href=3D"https://groups.google.com/d/msgid/=
trac-users/CAEVLMaiHGe_LMJns%2BZB8%2B3%3DE9J4%2B5e_U-ZQaCK7BD%2B48jW0U3A%40=
mail.gmail.com?utm_medium=3Demail&utm_source=3Dfooter">https://groups.googl=
e.com/d/msgid/trac-users/CAEVLMaiHGe_LMJns%2BZB8%2B3%3DE9J4%2B5e_U-ZQaCK7BD=
%2B48jW0U3A%40mail.gmail.com</a>.<br />

--000000000000f76c4e0656159222--