RE: Corrupted files during transfer...

Hi, Per,

SOS uses a custom protocol that functions on top of TCP/IP.  It is similar 
in design and functionality to HTTP,
but was designed by SourceGear specifically for source control operations.

Linda Bauer
SourceGear
Technical Support

visit our support forum at
http://support.sourcegear.com


At 03:28 PM 4/29/2004, Per Kreipke wrote:
>Linda,
>
>Thanks for getting back to me.
>
>I see other info around the web about corrupted FTP transfers using Linksys
>routers:
>
>"Only FTP transfers are affected. Transfer through HTTP, network shares, etc
>are all ok with no corruption"
>
>Question: is that the transfer mechanism you're using?
>
>Per
>
> > Hi, Per,
> >
> > We don't know why the Linksys routers sometimes cause data
> > corruption with
> > SOS. But we've worked with Linksys technical support in the past
> > and at one
> > point had identified that versions of the firmware before 1.3 caused the
> > problem.
> >
> > The way to confirm that it's the router is to try to connect to
> > SOS through
> > a different way that doesn't have the router in its path.
> >
> > We used to recommend upgrading to the latest router firmware,
> > However, some
> > firmware upgrades have re-introduced the problem. We've had users go back
> > to an earlier version, if that version worked with no problems. I don't
> > have any specifics other than try to try a different version of the
> > firmware version. This link may help you:
> >
> > http://www.hansenonline.net/Networking/linksysFW.html
> >
> > Linda Bauer
> > SourceGear
> > Technical Support
> >
> > visit our support forum at
> > http://support.sourcegear.com
> >
> >
> > At 10:17 AM 4/29/2004, Per Kreipke wrote:
> > >Linda,
> > >
> > >Yes, it is a LinkSys router, two of them in fact, one at either
> > end. Sounds
> > >like you already have a solution.
> > >
> > >Thanks,
> > >Per
> > >
> > > > Hi, Per,
> > > >
> > > > Thanks for contacting Technical Support.
> > > >
> > > > Data corruption is a serious issue for us.  Therefore, if SOS is
> > > > causing the
> > > > file corruption, it is really important for us to figure out where the
> > > > problem lies.
> > > >
> > > > In the 6 year history of SourceOffSite, we have had a handful
> > of reports
> > > > of data corruption and the culprit in all of those cases turned
> > > > out to be a
> > > > router
> > > > (LinkSys).
> > > >
> > > > By any chance, are your remote users using an AT&T cable modem or a
> > > > LinkSys router?
> > > >
> > > > In all those cases, the files were not corrupted using SOS when
> > > > the LinkSys
> > > > router was not an issue.
> > > >
> > > > I'd like to rule out the router or cable modem before we dig
> > any deeper.
> > > >
> > > > Linda Bauer
> > > > SourceGear
> > > > Technical Support
> > > >
> > > > visit our support forum at
> > > > http://support.sourcegear.com
> > > >
> > > >
> > > > At 02:41 PM 4/28/2004, Per Kreipke wrote:
> > > > >I'm getting a really high percentage of corrupted files
> > during project
> > > > >updates. SOS 3.5 doesn't tell me they were corrupted, it
> > just leaves them
> > > > >that way and then stuff doesn't compile.
> > > > >
> > > > >Is there anything I can do to fix or diagnose the problem?
> > > > >
> > > > >Per
> > >
> > >
> >