Re[2]: SOS 4.0.2 - Databases missing in client interface

Hello,

On Mon, 21 Jun 2004 11:26:07 -0500
Linda Bauer <[email protected]> wrote:

> Hi, Ani,
> 
> Usually the databases don't appear in the drop down because the SOS Server 
> can't access them for some reason. You can check the log.txt file in the 
> SOS Server directory for possible error message.
> 
> First, verify that the account used by the SOS Server service has access to 
> the machine/drive/directory where each VSS database resides. You may have 
> had a domain account configured with SOS 3.5.x; the new installation of SOS 
> 4.0 may be using the default, the Local System account.
> 
> If that doesn't work, I suggest reconfiguring the paths to the problem 
> databases, using the Browse button in the SOS Server Manager.
> 
> If you continue to experience difficulty, send me a copy of the log.txt 
> file in the SOS Server 
> directory. 

I found the cause of the problem. When I opened the log file, I found
that only those databases for which the scrcsafe.ini file was in
capital letters (SRCSAFE.INI) were not being recognised as valid
databases by SourceSafe. To confirm this, I created a new database
ensuring that the srcsafe.ini file was NOT in capital letters, then
added the database to SourceSafe... bingo! it worked! As a
double-check, I created another database and this time, changed the
srcsafe.ini file so that it was in capital letters. SourceSafe DID NOT
recognise this database when I tried accessing it.

I don't know but this may qualify as a SourceOffsite bug.

Thanks,

Ani.

> 
> 
> Linda Bauer
> SourceGear
> Technical Support
> 
> visit our support forum at
> http://support.sourcegear.com
> 
> 
> At 05:45 AM 6/21/2004, Ani wrote:
> >Hi,
> >
> >We did an upgrade from 3.5.3 to 4 for the SOS Server and client.
> >There's a funny problem. Only a few of the databases are being
> >displayed in the login window when we are trying to connect to the new
> >server. We had copied the two files as instructed after installing the
> >new version. Even though all the databases are being shown in the
> >new server manager, the same databases are not being made available to
> >the remote user when he is trying to connect using the new client. We
> >even tried removing the database and adding it again, but it didn't
> >work.
> >
> >Any ideas as to how this problem can be overcome?
> >
> >Thanks.
> >
> >Ani.
> >
> >
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