Socket read failed

Hi,

I have recieved a complaint from one of our OffSite users that when she
connects to the server she sees

Downloading Project Tree - this may be a lengthy process please wait...

but it just sits there and never returns anything. Here is what the server
log showed:


SourceOffSite Classic Server 3.5.2
With Cryptography

Operating System: Windows NT 5.0

Java VM: Microsoft Corp. Version 1.1.4

Pin Support disabled.

Debugging output enabled.

VSS DLL synchronization disabled.

Number of licenses configured: 28

SourceSafe Initialization file(s) located at:
\\Endor\vss2\srcsafe.ini
\\Endor\VSS JSP\srcsafe.ini
\\Endor\vss\srcsafe.ini

Listening for connections on secure port 8890

Tue Jan 27 09:07:48 PST 2004 - h-66-167-157-106.CHCGILGM.covad.net
(66.167.157.106) - Connection Established
Tue Jan 27 09:07:50 PST 2004 - h-66-167-157-106.CHCGILGM.covad.net
(66.167.157.106) - "toscanodev" connected to database:
\\Endor\vss\srcsafe.ini
Tue Jan 27 09:08:03 PST 2004 - h-66-167-157-106.CHCGILGM.covad.net
(66.167.157.106) - Socket read failed
Tue Jan 27 09:08:03 PST 2004 - h-66-167-157-106.CHCGILGM.covad.net
(66.167.157.106) - Connection reset by peer
Tue Jan 27 09:08:04 PST 2004 - h-66-167-157-106.CHCGILGM.covad.net
(66.167.157.106) - User "toscanodev" disconnected
Tue Jan 27 09:18:07 PST 2004 - h-66-167-157-106.CHCGILGM.covad.net
(66.167.157.106) - Connection Established
Tue Jan 27 09:18:41 PST 2004 - h-66-167-157-106.CHCGILGM.covad.net
(66.167.157.106) - "toscanodev" connected to database:
\\Endor\vss\srcsafe.ini
Tue Jan 27 09:20:08 PST 2004 - h-66-167-157-106.CHCGILGM.covad.net
(66.167.157.106) - Connection Established
Tue Jan 27 09:20:09 PST 2004 - h-66-167-157-106.CHCGILGM.covad.net
(66.167.157.106) - User "toscanodev" disconnected
Tue Jan 27 09:20:33 PST 2004 - h-66-167-157-106.CHCGILGM.covad.net
(66.167.157.106) - User "toscanodev" not found
Tue Jan 27 09:20:34 PST 2004 - h-66-167-157-106.CHCGILGM.covad.net
(66.167.157.106) - User "toscanodev" disconnected
Tue Jan 27 09:20:42 PST 2004 - h-66-167-157-106.CHCGILGM.covad.net
(66.167.157.106) - Connection Established
Tue Jan 27 09:20:53 PST 2004 - h-66-167-157-106.CHCGILGM.covad.net
(66.167.157.106) - "toscanodev" connected to database:
\\Endor\vss\srcsafe.ini
Tue Jan 27 09:41:40 PST 2004 - h-66-167-157-106.CHCGILGM.covad.net
(66.167.157.106) - Connection Established
Tue Jan 27 09:42:03 PST 2004 - h-66-167-157-106.CHCGILGM.covad.net
(66.167.157.106) - "toscanodev" connected to database:
\\Endor\vss\srcsafe.ini
Tue Jan 27 09:45:58 PST 2004 - h-66-167-157-106.CHCGILGM.covad.net
(66.167.157.106) - User "toscanodev" disconnected
Tue Jan 27 09:47:56 PST 2004 - h-66-167-157-106.CHCGILGM.covad.net
(66.167.157.106) - Connection Established
Tue Jan 27 09:48:04 PST 2004 - h-66-167-157-106.CHCGILGM.covad.net
(66.167.157.106) - "toscanodev" connected to database:
\\Endor\vss\srcsafe.ini
Tue Jan 27 09:48:49 PST 2004 - h-66-167-157-106.CHCGILGM.covad.net
(66.167.157.106) - User "toscanodev" disconnected
Tue Jan 27 09:49:00 PST 2004 - h-66-167-157-106.CHCGILGM.covad.net
(66.167.157.106) - Connection Established
Tue Jan 27 09:49:03 PST 2004 - h-66-167-157-106.CHCGILGM.covad.net
(66.167.157.106) - Error processing client message
Tue Jan 27 09:49:04 PST 2004 - h-66-167-157-106.CHCGILGM.covad.net
(66.167.157.106) - User "null" disconnected
Tue Jan 27 09:49:12 PST 2004 - h-66-167-157-106.CHCGILGM.covad.net
(66.167.157.106) - Connection Established
Tue Jan 27 09:49:21 PST 2004 - h-66-167-157-106.CHCGILGM.covad.net
(66.167.157.106) - "toscanodev" connected to database:
\\Endor\vss\srcsafe.ini
Tue Jan 27 09:49:22 PST 2004 - h-66-167-157-106.CHCGILGM.covad.net
(66.167.157.106) - Begin Get Project Tree Operation: $/
Tue Jan 27 10:26:30 PST 2004 - h-66-167-157-106.CHCGILGM.covad.net
(66.167.157.106) - End Get Project Tree Operation: $/
Tue Jan 27 10:26:30 PST 2004 - h-66-167-157-106.CHCGILGM.covad.net
(66.167.157.106) - Socket read failed
Tue Jan 27 10:26:30 PST 2004 - h-66-167-157-106.CHCGILGM.covad.net
(66.167.157.106) - Connection reset by peer
Tue Jan 27 10:26:31 PST 2004 - h-66-167-157-106.CHCGILGM.covad.net
(66.167.157.106) - User "toscanodev" disconnected 

Any advice would be appreciated.

-Daniel