Thinking Aloud: The #1 Usability Tool

[email protected] (Jakob Nielsen) Mon, 16 Jan 2012 06:30:00 -0800

Newsgroups	gmane.comp.web.alertbox
Message-ID	<SPARKLIST-7313542-19690232-2012.01.16-06.30.03--gcwa-alertbox#[email protected]>

Simple usability tests where users think out loud are cheap, robust,
flexible, and easy to learn. Thinking aloud should be the first tool in
your UX toolbox, even though it entails some risks and doesn't solve all
problems.
	
Jakob Nielsen's Alertbox for January 16:
  > http://www.useit.com/alertbox/thinking-aloud-tests.html
		
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