Alertbox: Disruptive Workflow Design
Jakob Nielsen <[email protected]> Mon, 12 Mar 2012 11:47:21 -0400
| Newsgroups | gmane.comp.web.alertbox |
|---|---|
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Jakob Nielsen's Alertbox for March 12 is now online:
Smooth-flow task performance makes application use pleasurable. But
disruptions are all too common due to crinkly design or creaking
implementation.
> http://www.useit.com/alertbox/disrupting-users.html?utm_source=3DAler=
tbox&utm_campaign=3D177afcdf52-Disruptive_Workflow_Design3_12_2012&utm_med=
ium=3Demail
__________________________________________________________________
Usability Week 2012 conference
* Las Vegas: this week
* Edinburgh, Scotland: March 19-23
* San Francisco: April 2-7
* Amsterdam, The Netherlands: April 23-27
* Washington, DC: May 14-18
* Chicago: June 25-29
* Toronto: July 23-27
* Sydney: August 12-17
Full conference program describing all full-day training courses:
> http://www.nngroup.com/events?utm_source=3DAlertbox&utm_campaign=
=3D177afcdf52-Disruptive_Workflow_Design3_12_2012&utm_medium=3Demail
Deadline to save =C2=A3150 on [13]advance registration for Edinburgh:
* This Friday, March 16
> http://www.nngroup.com/events/edinburgh/prices.html?utm_source=3D=
Alertbox&utm_campaign=3D177afcdf52-Disruptive_Workflow_Design3_12_2012&utm=
_medium=3Demail
__________________________________________________________________
iPad 3
(Also known as "the new iPad" =E2=80=94 but will they call the next mod=
el the
newer iPad?)
This seems to be the first mainstream computer with a high-resolution
display, at 264 dpi which is virtually the same as the 300 dpi I
called for in 1997. (Only 15 years ago, sigh.) It should thus be as
pleasant to read from this tablet as from printed paper.
> http://www.useit.com/alertbox/9703b.html?utm_source=3DAlertbox&ut=
m_campaign=3D177afcdf52-Disruptive_Workflow_Design3_12_2012&utm_medium=3De=
mail
It astounds me that once again no other computer company has tried to
differentiate itself by truly higher quality. Other tablets have had
gimmicks. Apple ships something that's known from human factors
research to be useful.
I am not planning any usability studies specifically about the iPad 3,
because the crisper images shouldn't make any difference for the basic
interaction design guidelines. Of course, the better screen will drive
changes for the visual design of tablet apps/sites, but the basic
findings in the currentiPad usability report should remain valid.
(Of course, as we do continued testing for clients and other research
projects, we'll no doubt soon have test users who bring their iPad 3,
and if their behavior is different than users with older tablets, we'll
look into it further.)
> http://www.nngroup.com/reports/mobile/ipad?utm_source=3DAlertbox&=
utm_campaign=3D177afcdf52-Disruptive_Workflow_Design3_12_2012&utm_medium=
=3Demail
__________________________________________________________________
New Mailing List Host
I have moved the Alertbox to a new mailing list host, MailChimp.
This should not matter to you, at least if you're getting this message.
There might have been a few glitches in moving the mailing list between
services (the "cloud" isn't perfect), so if you know somebody who used
to get the newsletter but didn't get this one, please ask them to
resubscribe at:
>. http://www.useit.com/alertbox/subscribe.html?utm_source=3DAlertbox=
&utm_campaign=3D177afcdf52-Disruptive_Workflow_Design3_12_2012&utm_medium=
=3Demail
Copyright =C2=A9 2012 Nielsen Norman Group, All rights
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0;font-family: Verdana,Calibri,Helvetica,Arial,sans-serif;font-size: 9px;l=
ine-height: 100%;text-align: left;">Smooth-flow task performance makes app=
lication use pleasurable. But disruptions are all too common due to crinkl=
y design or creaking implementation. </div>
</td>
<td valign=3D"top" width=3D"20=
0">
=09<div style=3D"color: #50505=
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=09<!-- // Begin Module: Stand=
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eft;"><a href=3D"http://useit.us4.list-manage1.com/track/click?u=3D538d934=
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t-transform: capitalize;" width=3D"90" height=3D"50"></a></div>
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cellspacing=3D"0" width=3D"95%" id=3D"templateBody">
=09<tr>
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dyContent" style=3D"background-color: #FDFDFD;">
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dard Content \\ -->
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dding=3D"10" cellspacing=3D"0" width=3D"100%">
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<td valign=3D"top"=
>
<div style=3D"=
color: #505050;font-family: Verdana,Calibri,Helvetica,Arial,sans-serif;fon=
t-size: 14px;line-height: 150%;text-align: left;"><h1 style=3D"color: #202=
020;display: block;font-family: Verdana,Calibri,Helvetica,Arial,sans-serif=
;font-size: 34px;font-weight: bold;line-height: 100%;margin-bottom: 10px;t=
ext-align: left;">
=09Alertbox: Disruptive Workflow Design</h1>
<p>
=09Jakob Nielsen's <a href=3D"http://useit.us4.list-manage.com/track/c=
lick?u=3D538d934a891681a5d850bb4e5&id=3D20c0c15f7a&e=3Df405d0f72c" style=
=3D"color: #336699;font-weight: normal;text-decoration: underline;">Alertb=
ox for March 12 is now online</a>:<br>
=09Smooth-flow task performance makes application use pleasurable. But dis=
ruptions are all too common due to crinkly design or creaking implementati=
on.</p>
<hr>
<h3 style=3D"color: #202020;display: block;font-family: Verdana,Calibri,He=
lvetica,Arial,sans-serif;font-size: 24px;font-weight: bold;line-height: 10=
0%;margin-bottom: 10px;text-align: left;">
=09Usability Week 2012 conference</h3>
<ul>
=09<li>
=09=09<a href=3D"http://useit.us4.list-manage1.com/track/click?u=3D538d934=
a891681a5d850bb4e5&id=3D2649d68974&e=3Df405d0f72c" style=3D"color: #33669=
9;font-weight: normal;text-decoration: underline;">Las Vegas</a>: this wee=
k</li>
=09<li>
=09=09<a href=3D"http://useit.us4.list-manage.com/track/click?u=3D538d934a=
891681a5d850bb4e5&id=3D045dd01cf9&e=3Df405d0f72c" style=3D"color: #336699=
;font-weight: normal;text-decoration: underline;">Edinburgh</a>, Scotland:=
March 19-23</li>
=09<li>
=09=09<a href=3D"http://useit.us4.list-manage.com/track/click?u=3D538d934a=
891681a5d850bb4e5&id=3D78a33a09a8&e=3Df405d0f72c" style=3D"color: #336699=
;font-weight: normal;text-decoration: underline;">San Francisco</a>: April=
2-7</li>
=09<li>
=09=09<a href=3D"http://useit.us4.list-manage.com/track/click?u=3D538d934a=
891681a5d850bb4e5&id=3Dde619e1454&e=3Df405d0f72c" style=3D"color: #336699=
;font-weight: normal;text-decoration: underline;">Amsterdam</a>, The Nethe=
rlands: April 23-27</li>
=09<li>
=09=09<a href=3D"http://useit.us4.list-manage2.com/track/click?u=3D538d934=
a891681a5d850bb4e5&id=3D2c0baa097d&e=3Df405d0f72c" style=3D"color: #33669=
9;font-weight: normal;text-decoration: underline;">Washington, DC</a>: May=
14-18</li>
=09<li>
=09=09<a href=3D"http://useit.us4.list-manage1.com/track/click?u=3D538d934=
a891681a5d850bb4e5&id=3Dd20e8bfd57&e=3Df405d0f72c" style=3D"color: #33669=
9;font-weight: normal;text-decoration: underline;">Chicago</a>: June 25-29=
</li>
=09<li>
=09=09<a href=3D"http://useit.us4.list-manage.com/track/click?u=3D538d934a=
891681a5d850bb4e5&id=3Dd765e8dfd4&e=3Df405d0f72c" style=3D"color: #336699=
;font-weight: normal;text-decoration: underline;">Toronto</a>: July 23-27<=
/li>
=09<li>
=09=09<a href=3D"http://useit.us4.list-manage2.com/track/click?u=3D538d934=
a891681a5d850bb4e5&id=3D153f045cf7&e=3Df405d0f72c" style=3D"color: #33669=
9;font-weight: normal;text-decoration: underline;">Sydney</a>: August 12-1=
7</li>
</ul>
<p>
=09<a href=3D"http://useit.us4.list-manage.com/track/click?u=3D538d934a891=
681a5d850bb4e5&id=3D9578e35fef&e=3Df405d0f72c" style=3D"color: #336699;fo=
nt-weight: normal;text-decoration: underline;">Full conference program</a>=
describing all full-day training courses.</p>
<p>
=09Deadline to save £150 on <a href=3D"http://useit.us4.list-manage.=
com/track/click?u=3D538d934a891681a5d850bb4e5&id=3D00a934de54&e=3D=
f405d0f72c" style=3D"color: #336699;font-weight: normal;text-decoration: underlin=
e;">advance registration for Edinburgh</a>:<br>
=09* <strong>This Friday</strong>, March 16</p>
<hr>
<h3 style=3D"color: #202020;display: block;font-family: Verdana,Calibri,He=
lvetica,Arial,sans-serif;font-size: 24px;font-weight: bold;line-height: 10=
0%;margin-bottom: 10px;text-align: left;">
=09iPad 3</h3>
<p>
=09(Also known as "the new iPad" — but will they call the=
next model the <em>newer</em> iPad?)</p>
<p>
=09This seems to be the first mainstream computer with a high-resolution d=
isplay, at <strong>264 dpi</strong> which is virtually the same as the <a=
href=3D"http://useit.us4.list-manage2.com/track/click?u=3D538d934a891681a=
5d850bb4e5&id=3Dd0244f0227&e=3Df405d0f72c" style=3D"color: #336699;font-w=
eight: normal;text-decoration: underline;">300 dpi I called for in 1997</a=
>. (Only 15 years ago, sigh.) It should thus be as pleasant to read from t=
his tablet as from printed paper.</p>
<p>
=09It astounds me that once again no other computer company has tried to d=
ifferentiate itself by truly higher quality. Other tablets have had gimmic=
ks. Apple ships something that's known from human factors research to=
be useful.</p>
<p>
=09I am not planning any usability studies specifically about the iPad 3,=
because the crisper images shouldn't make any difference for the basi=
c interaction design guidelines. Of course, the better screen will drive c=
hanges for the <a href=3D"http://useit.us4.list-manage.com/track/click?u=
=3D538d934a891681a5d850bb4e5&id=3D745afc7050&e=3Df405d0f72c" style=3D"col=
or: #336699;font-weight: normal;text-decoration: underline;">visual design=
of tablet apps/sites</a>, but the basic findings in the current <a href=
=3D"http://useit.us4.list-manage.com/track/click?u=3D538d934a891681a5d850b=
b4e5&id=3Df36e840dff&e=3Df405d0f72c" style=3D"color: #336699;font-weight:=
normal;text-decoration: underline;">iPad usability report</a> should rema=
in valid. (Of course, as we do continued testing for clients and other res=
earch projects, we'll no doubt soon have test users who bring their iP=
ad 3, and if their behavior is different than users with older tablets, we=
'll look into it further.)</p>
<hr>
<h3 style=3D"color: #202020;display: block;font-family: Verdana,Calibri,He=
lvetica,Arial,sans-serif;font-size: 24px;font-weight: bold;line-height: 10=
0%;margin-bottom: 10px;text-align: left;">
=09New Mailing List Host</h3>
<p>
=09I have moved the Alertbox to a new mailing list host, <a href=3D"http:/=
/useit.us4.list-manage.com/track/click?u=3D538d934a891681a5d850bb4e5&id=3D=
bedfd1cd73&e=3Df405d0f72c" style=3D"color: #336699;font-weight: normal;te=
xt-decoration: underline;">MailChimp</a>.</p>
<p>
=09This should not matter to you, at least if you're getting this mess=
age. There might have been a few glitches in moving the mailing list betwe=
en services (the "cloud" isn't perfect), so if you know some=
body who used to get the newsletter but didn't get this one, please as=
k them to <a href=3D"http://useit.us4.list-manage.com/track/click?u=3D538d=
934a891681a5d850bb4e5&id=3Da6997864ab&e=3Df405d0f72c" style=3D"color: #33=
6699;font-weight: normal;text-decoration: underline;">resubscribe</a>.</p>
<p>
=09The newsletter is now sent in HTML format by default with a bit of form=
atting and clickable links. If you prefer a text-only format, please use t=
he link at the bottom of this message to update subscription preferences.<=
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=09=09=09=09=09=09=09=09=09=09=09=09=09=09</td>
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t-size: 12px;line-height: 125%;text-align: left;">
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