Productivity in the Service Economy

[email protected] (Jakob Nielsen) Mon, 29 Mar 2004 10:00:00 -0800

Newsgroups	gmane.comp.web.alertbox
Message-ID	<SPARKLIST-7313542-2946540-2004.03.29-10.00.02--gcwa-alertbox#[email protected]>

Jakob Nielsen's Alertbox for March 29 is now online at:
   http://www.useit.com/alertbox/20040329.html

Summary:
Yes, it is possible for white-collar workers to work smarter and
become more productive.
While intranet usability provides substantial initial gains,
workflow usability can go much further and will save millions of jobs.

------------


Usability Week 2004 conference

   > USA: San Francisco
   > Europe: Copenhagen
   > Australia: Melbourne, Sydney [new]

   > 3-day Intensive Camp: Usability in Practice
   > Web Usability 2004: brand-new research
   > 6 specialized 1-day tutorials, including intranets and newsletters

One week left to save 10% on the San Francisco seminars: deadline April 5

   http://www.nngroup.com/events

------------

BBC coverage of the European leg of Usability Week:

   http://news.bbc.co.uk/2/hi/technology/3578149.stm