Why Consumer Products Have Inferior User Experience

[email protected] (Jakob Nielsen) Mon, 15 Mar 2004 08:30:00 -0800
Newsgroups gmane.comp.web.alertbox
Message-ID <SPARKLIST-7313542-2930782-2004.03.15-08.30.03--gcwa-alertbox#[email protected]>
Jakob Nielsen's Alertbox for March 15 is now online at:
   http://www.useit.com/alertbox/20040315.html

Summary:
Physical products, from consumer electronics to cars, are needlessly
complex because they're developed by insular companies that continue to
ignore the growing usability trend.

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Usability Week 2004 conference

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   > Europe: London, Copenhagen
   > Australia: Melbourne, Sydney [new]

   > 3-day Intensive Camp: Usability in Practice
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The guest rooms at our London conference venue are now FULLY BOOKED.
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Deadline for advance registration (save 202 Euros) is as follows:
   London: this Friday, March 19
   Copenhagen: next Friday, March 26