Medical Usability: How to Kill Patients Through Bad Design

[email protected] (Jakob Nielsen) Mon, 11 Apr 2005 09:20:07 -0800
Newsgroups gmane.comp.web.alertbox
Message-ID <SPARKLIST-7313542-3610096-2005.04.11-09.20.10--gcwa-alertbox#[email protected]>
Jakob Nielsen's Alertbox for April 11 is now online at:
   http://www.useit.com/alertbox/20050411.html

Summary:
A field study identified twenty-two ways that automated hospital systems
can result in the wrong medication being dispensed to patients. Most of
these flaws are classic usability problems that have been understood for
decades.

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Usability Week 2005

   > New York City, April 18-23
   > Stockholm, Sweden, May 9-13
   > London, U.K., May 16-21
   > San Francisco, June 20-25

Deadline to save 10% on London registration: this Friday, April 15

Deadline to save $200 on New York registration: this Friday, April 15

In-depth training:
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   > 2-day Immersion: Tog on Interaction Design

Intranet track: 
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  > Intranet Usability 2: all new research from testing new intranets
  > Intranet Case Studies: learn from the world's best intranet teams

Specialized 1-day tutorials:
  > Fundamental Guidelines for Web Usability
  > Presenting Company Information on Corporate Websites 
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More info and full program:	
   http://www.nngroup.com/events