Re: Findings - Increasing Importance of UI

"Jared M. Spool" <[email protected]>
Newsgroups gmane.comp.web.chi-web
Message-ID <[email protected]>
On Jan 2, 2008, at 10:28 AM, Aras Kannu wrote:

> I am looking for research findings/reports that show an increasing
> importance customers are putting on User Interface/Usability in the
> software selection process. Unbiased (not paid for by some company)
> research findings/statistics from Forrester, AMR etc would be great.

Try Defeating Feature Fatigue from the Harvard Business Review:
http://tinyurl.com/2s2lrd

Warning: It may not support the argument you're hoping for.

Jared

Jared M. Spool
User Interface Engineering
510 Turnpike St., Suite 102, North Andover, MA 01845
e: [email protected] p: +1 978 327 5561
http://uie.com  Blog: http://uie.com/brainsparks


    --------------------------------------------------------------
        Tip of the Day: Email mailto:[email protected]
               with any comments, questions or problems
     CHI-WEB: www.sigchi.org/web POSTINGS: mailto:[email protected]
              MODERATORS: mailto:[email protected]
       SUBSCRIPTION CHANGES & FAQ:  www.sigchi.org/web/faq.html
    --------------------------------------------------------------
lmpx.com only provides a reader for public news (NNTP) servers. It is not affiliated with the servers or forums shown here and is not responsible for the content of articles, which is written by their respective authors.