Still seeking solution to bug in interchange reports
Davideth <[email protected]> Thu, 1 Mar 2018 23:14:08 -0600
| Newsgroups | gmane.comp.web.interchange.users |
|---|---|
| Message-ID | <[email protected]> |
There appears to be a serious bug in the interchange reports for accounting purposes possibly more than one bug. I have reached out to the community several times but still have not received an answer. When the monthly sales report is brought up, it includes canceled orders in the totals which is completely wrong. You can not count money that was never received or that was refunded in your total sales. This can create a tax nightmare if nothing else. This problem appears to exist with all reports across the board and is a serious accounting flaw. The reports in interchange are apparently using the wrong value when selecting the field to key on. When searching on pending orders, shipped orders are included as well as canceled orders which is technically incorrect. It appears to be checking if orders are archived and if not they are listed as pending which is technically not correct. David