Re: Still seeking solution to bug in interchange reports

On Thu, 1 Mar 2018, Davideth wrote:

> There appears to be a serious bug in the interchange reports for 
> accounting purposes possibly more than one bug. I have reached out to 
> the community several times but still have not received an answer.
>
> When the monthly sales report is brought up, it includes canceled orders 
> in the totals which is completely wrong. You can not count money that 
> was never received or that was refunded in your total sales. This can 
> create a tax nightmare if nothing else.
>
> This problem appears to exist with all reports across the board and is a 
> serious accounting flaw.

David,

Thanks for the report.

Just speaking for myself, I saw what you reported earlier, but I didn't 
have anything to add because it doesn't have any relevance for Interchange 
installations I work with.

Interchange is not an accounting system, and all serious ecommerce shops I 
know that are using it have either heavily customized Interchange reports 
replicate Interchange ecommerce data into a proper accounting system where 
they run their reports.

It sounds like having the reports include only shipped orders would be 
helpful for you, and I don't imagine it hurting any existing users. So if 
you would like to work up a fix and submit a patch or GitHub pull request, 
I think a fix would likely be accepted.

Jon


-- 
Jon Jensen
End Point Corporation
https://www.endpoint.com/