Re: Still seeking solution to bug in interchange reports

On 03/02/2018 10:22 AM, Jon Jensen wrote:
> On Thu, 1 Mar 2018, Davideth wrote:
>
>> There appears to be a serious bug in the interchange reports for 
>> accounting purposes possibly more than one bug. I have reached out to 
>> the community several times but still have not received an answer.
>>
>> When the monthly sales report is brought up, it includes canceled 
>> orders in the totals which is completely wrong. You can not count 
>> money that was never received or that was refunded in your total 
>> sales. This can create a tax nightmare if nothing else.
>>
>> This problem appears to exist with all reports across the board and 
>> is a serious accounting flaw.
>
> David,
>
> Thanks for the report.
>
> Just speaking for myself, I saw what you reported earlier, but I 
> didn't have anything to add because it doesn't have any relevance for 
> Interchange installations I work with.
>
> Interchange is not an accounting system, and all serious ecommerce 
> shops I know that are using it have either heavily customized 
> Interchange reports replicate Interchange ecommerce data into a proper 
> accounting system where they run their reports.
>
> It sounds like having the reports include only shipped orders would be 
> helpful for you, and I don't imagine it hurting any existing users. So 
> if you would like to work up a fix and submit a patch or GitHub pull 
> request, I think a fix would likely be accepted.
>
> Jon
>
>
It was working in older versions, 4.8, 4.9 but is not working now. It 
may just be in using Strap rather than the standard interface. As for a 
fix, I do not have either time or funds at the moment. As for other 
users, I have a hard time seeing any e-commerce site working well 
without the reports. It may even be that some are using it and just do 
not realize the existence of the errors. I was not aware of the issue 
myself until after using the 5.10 version with Strap for several months.