Re: ING Direct - No love for Opera :(

[email protected] Thu, 22 Jul 2010 11:04:51 -0400 (EDT)
Newsgroups gmane.comp.web.opera.general
Message-ID <[email protected]>
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=0A_=0AThank you for the detailed reply Hallvord - as you predicted, there =
is a large number of cookies (50%) gone between before and after (new Opera=
 session) - I will have to look into each cookies that are set when I next =
log in, and try to figure out which is set to remember authentication infor=
mation, and disregarded later on (which could well be an issue with their J=
S and not Opera).=0A =0AThanks again :)=0A =0ACharles=0A=0A-----Original Me=
ssage-----=0AFrom: "Hallvord Steen" <[email protected]>=0ASent: Wednesday,=
 July 21, 2010 4:53pm=0ATo: "Using Opera" <[email protected]>=0ASubject=
: Re: [OU] ING Direct - No love for Opera :(=0A=0A> PS, Jack: if even Opera=
 premium support could not help troubleshoot/fix this=0A> issue, I am kind =
of losing hope anyone will be able to :( =0A=0A=0AWell, I no longer work at=
 Opera support (used to, before they started calling it =0A"Premium"), but =
have you tried inspecting the cookies set by this site before =0Aand after =
a restart? If you go through the log in and check the box to remember =0Ade=
tails, then go to your cookie manager (Preferences > Advanced > Cookies > =
=0ACookie manager) and note down the names of the cookies related to the si=
te =0A(perhaps take a screenshot or something if it's a lot of stuff to wri=
te down). =0A=0A=0AThen restart Opera, don't go to the site but go directly=
 to the cookie manager =0Aand try to figure out what cookies Opera forgot. =
Perhaps compare with a =0Adifferent browser on your system if it has a cook=
ie manager? Usually, a server =0Asets one or more cookies that are meant to=
 be forgotten when the browser is =0Aclosed (aka "session cookies") and one=
 or more cookies that should be remembered =0Aacross sessions. Seems Opera =
deletes too many on restart, or simply doesn't keep =0Athem in the first pl=
ace - if we figure out which ones, we're one step closer to =0Aunderstandin=
g why.=0A=0A(Debugging cookie problems on HTTPS connections isn't always a =
piece of cake =0Athough. Much of the point of HTTPS is after all to make it=
 impossible to see =0Awhat's going over the wire.. Best of luck :) )=0A=0AH=
allvord=0A=0A=0A=0A=0A=0A--=0AUnsubscribe: mailto:opera-users-request@opera=
.com?subject=3Dunsubscribe=0A
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<font face=3D"arial" size=3D"2"><DIV>_<BR>Thank you for the detailed reply =
Hallvord - as you predicted, there is a large number of cookies (50%) gone =
between before and after (new Opera session) - I will have to look into eac=
h cookies that are set when I next log in, and try to figure out which is s=
et to remember authentication information, and disregarded later on (which =
could well be an issue with their JS and not Opera).</DIV>=0A<DIV>&nbsp;</D=
IV>=0A<DIV>Thanks again :)</DIV>=0A<DIV>&nbsp;</DIV>=0A<DIV>Charles<BR><BR>=
-----Original Message-----<BR>From: "Hallvord Steen" &lt;[email protected]=
&gt;<BR>Sent: Wednesday, July 21, 2010 4:53pm<BR>To: "Using Opera" &lt;oper=
[email protected]&gt;<BR>Subject: Re: [OU] ING Direct - No love for Opera :=
(<BR><BR>&gt; PS, Jack: if even Opera premium support could not help troubl=
eshoot/fix this<BR>&gt; issue, I am kind of losing hope anyone will be able=
 to :( <BR><BR><BR>Well, I no longer work at Opera support (used to, before=
 they started calling it <BR>"Premium"), but have you tried inspecting the =
cookies set by this site before <BR>and after a restart? If you go through =
the log in and check the box to remember <BR>details, then go to your cooki=
e manager (Preferences &gt; Advanced &gt; Cookies &gt; <BR>Cookie manager) =
and note down the names of the cookies related to the site <BR>(perhaps tak=
e a screenshot or something if it's a lot of stuff to write down). <BR><BR>=
<BR>Then restart Opera, don't go to the site but go directly to the cookie =
manager <BR>and try to figure out what cookies Opera forgot. Perhaps compar=
e with a <BR>different browser on your system if it has a cookie manager? U=
sually, a server <BR>sets one or more cookies that are meant to be forgotte=
n when the browser is <BR>closed (aka "session cookies") and one or more co=
okies that should be remembered <BR>across sessions. Seems Opera deletes to=
o many on restart, or simply doesn't keep <BR>them in the first place - if =
we figure out which ones, we're one step closer to <BR>understanding why.<B=
R><BR>(Debugging cookie problems on HTTPS connections isn't always a piece =
of cake <BR>though. Much of the point of HTTPS is after all to make it impo=
ssible to see <BR>what's going over the wire.. Best of luck :) )<BR><BR>Hal=
lvord<BR><BR><BR><BR><BR><BR>--<BR>Unsubscribe: mailto:opera-users-request@=
opera.com?subject=3Dunsubscribe<BR></DIV></font>
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