Re: [Sigia-l] Functional Decoration: visual cues for wayfinding

WILLIAM EVANS <[email protected]> Sat, 9 Mar 2013 12:16:49 -0500
Newsgroups gmane.comp.web.sigia
Message-ID <[email protected]>
On "Expert Entrainment", "Best Practices" and "Appeal to Principles"

Might I humbly suggest this http://vimeo.com/30596502

We use the cynefin sense-making framework in client partner negotiations and product strategy discussions. 


~ will
-----------------------------------------------

WILL EVANS
Director, Experience Design & Research
TLC Labs
[email protected]
@semanticwill
617.281.1281



On Mar 9, 2013, at 12:01 PM, Jonathan Baker-Bates <[email protected]> wrote:

> "why doesn't my opinion matter; when does an opinion become an *expert*
> opinion?"
> 
> I always bring a clipboard to interviews and wear a lab coat and glasses.
> Never had the problem you describe. But if I did, isn't it just down to
> whether the idea makes sense to the person you're talking to?
> 
> I find it's always rather frustrating to be hit with a demand to justify
> something very specific with secondary research, because there almost
> always isn't any. Most things like navigation principles can only be
> justified by reference to higher level principles, like
> known psychological phenomena, or whatever. Otherwise, you're in a Douglas
> Bowman situation:
> http://stopdesign.com/archive/2009/03/20/goodbye-google.html
> 
> Jonathan
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------------
2013  IA Summit
April 4 - 7, 2013
Baltimore Marriott Waterfront, MD
-----
When replying, please *trim your post* as much as possible.
*Plain text, please; NO Attachments

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