Re: [Sigia-l] Functional Decoration: visual cues for wayfinding

Thanks, Will. Dave Snowden's talk was very interesting. It's worth watching.

I can now say "I'm a Chef!" (vs. recipe follower) and am very gratified to learn that there's merit in being 'over 45', because of my capacity for the synthesis of ideas. 

However, I didn't agree that outcome-based targets are always gamed, nor that a company loses its values as soon as it publishes them. In fact, one of my interview questions (besides, "how do you know when you've done a good job?") is to ask how the company values are manifested in its activities.


Paola

On 9 Mar 2013, at 17:16, WILLIAM EVANS <[email protected]> wrote:

> On "Expert Entrainment", "Best Practices" and "Appeal to Principles"
> 
> Might I humbly suggest this http://vimeo.com/30596502
> 
> We use the cynefin sense-making framework in client partner negotiations and product strategy discussions. 
> 
> 
> ~ will
> -----------------------------------------------
> 
> WILL EVANS
> Director, Experience Design & Research
> TLC Labs
> [email protected]
> @semanticwill
> 617.281.1281
> 
> On Mar 9, 2013, at 12:01 PM, Jonathan Baker-Bates <[email protected]> wrote:
> 
>> "why doesn't my opinion matter; when does an opinion become an *expert*
>> opinion?"
>> 
>> I always bring a clipboard to interviews and wear a lab coat and glasses.
>> Never had the problem you describe. But if I did, isn't it just down to
>> whether the idea makes sense to the person you're talking to?
>> 
>> I find it's always rather frustrating to be hit with a demand to justify
>> something very specific with secondary research, because there almost
>> always isn't any. Most things like navigation principles can only be
>> justified by reference to higher level principles, like
>> known psychological phenomena, or whatever. Otherwise, you're in a Douglas
>> Bowman situation:
>> http://stopdesign.com/archive/2009/03/20/goodbye-google.html
>> 
>> Jonathan

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