Re: Sitecopy times out

> > >  I can connect to the web site using the ftp command and copy files.
> > > However when doing a dir command it says entering passive mode or
> > > something like that and freezes. I have been told to type epsv4 and that
> > > fixes the ftp command.

Ftp login uses an ftp control connection, dir listings use an ftp data
connection, of which there are two types, depending on who initiates it.
Freezing immediately after entering a passive data connection means the
traffic is blocked somewhere. If it's by your local firewall, that's
strange because SuSEfirewall2 running on a desktop computer in default
config blocks active, but not passive ftp data connections.

epsv4 is a toggle, so you don't know whether it's then on or off.

Are you sure about the "entering passive mode"? Looks to me more like
entering active mode, and that's blocked by you, until you turn off
SuSEfirewall2.

> > > I have tried ftp nopasv but that does not help.

You want to find out which of active and passive the server supports.
And ftp command line client is very good for that, play with pas, epsv4,
and a dir after each change. Turn off your firewall while doing that.
With your firewall off, does sitecopy work with ftp nopasv as well as
ftp pasv?

> Suse firewall). I don't know much about ftp or firewalls. Are you able to 
> give a pointer as to what I may need to configure on the firewall to make 
> sitecopy work through it?

Yes, after you have run the debugging test suggested by Joe, and played
with the above ftp commands. I suspect the server is blocking passive
ftp, and you are blocking active, so no go with either. In that case,
you'll have to configure your firewall to allow active ftp (and tell
your ISP they're so'n'so's).

Volker

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Volker Kuhlmann			is list0570 with the domain in header
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