Re: Target browsers for web development

David Heller <[email protected]> Tue, 8 Apr 2003 12:48:32 -0700
Newsgroups gmane.comp.web.ucd
Message-ID <59595801DEC1AC4AB6999FC94911055B06179475@corpismsg05.documentum.com>
Educating clients vs. educating users:

These are two different beasts to contend with.
Educating clients is always necessary and good and saves you money in the
end no doubt.

You should NEVER educate a user. Technology is supposed to work. That's it.
Its just supposed to work. Don't tell me why it won't work for me, or what I
need to do to make it work better, and don't tell me about standards and
rules and code and yucky stuff like that. I'm going to have a hard enough
time using your product and learning that.

Seriously, keep technology where it belongs, out of the user's way.

I don't need to make users more computer savvy, I need to make systems that
require less savvy users.

-- dave

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