'Workflow' terminology

Hello,
I am designing a portal which has a portlet called 'My Workflows'. When I
use the word Workflows. I'm trying to make it descriptive about the
following:


The automation of a business process, in whole or part, during which
documents, information or tasks are passed from one participant* to another
for action, according to a set of procedural rules.  *participant =
resource (human or machine)

When I did a cognitive walkthrough of my prototype with users, one out of
12 users understood the term Workflow. Obviously the term 'Workflow' is non-
descriptive. I was wondering if someone can help me provide alternatives.

Any advice will be greatly appreciated.

Thanks,
Omar

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