Re: 'Workflow' terminology

Hi Omar,

What you receive is not the entire workflow. A user only receives the tasks
of a workflow that itself contains the artifacts that are being passed
through that workflow.

In Documentum we put workflow tasks in an "Inbox", but I could easily see
putting it in an area called "My Tasks" (actually I think I have a prototype
w/ that idea.)

How this helps.

-- dave

-----Original Message-----
From: Omar Vasnaik [mailto:[email protected]]
Sent: Monday, June 16, 2003 9:07 AM
To: [email protected]
Subject: 'Workflow' terminology


Hello,
I am designing a portal which has a portlet called 'My Workflows'. When I
use the word Workflows. I'm trying to make it descriptive about the
following:


The automation of a business process, in whole or part, during which
documents, information or tasks are passed from one participant* to another
for action, according to a set of procedural rules.  *participant = resource
(human or machine)

When I did a cognitive walkthrough of my prototype with users, one out of 12
users understood the term Workflow. Obviously the term 'Workflow' is non-
descriptive. I was wondering if someone can help me provide alternatives.

Any advice will be greatly appreciated.

Thanks,
Omar

    --------------------------------------------------------------
     POSTINGS (in plain text): [email protected]
           SUBSCRIPTION CHANGES:  http://lists.syntagm.co.uk
            (or send email to mailto:[email protected])
    --------------------------------------------------------------

    --------------------------------------------------------------
     POSTINGS (in plain text): [email protected]
           SUBSCRIPTION CHANGES:  http://lists.syntagm.co.uk
            (or send email to mailto:[email protected])
    --------------------------------------------------------------