Re: benchmarck of UCD practices

You could try:

Bawa, J., Dorazio, P,. Trenner, L. (eds.), The Usability Business,
Springer-Verlag, 2001

which presents real world cases highlighting the problems of gaining
acceptability for usability within the confines, and political minefields,
of real world business scenarios




----- Original Message -----
From: "Giorgio Venturi" <[email protected]>
To: <[email protected]>
Sent: Thursday, November 20, 2003 1:35 PM
Subject: benchmarck of UCD practices


> I am planning to make a benchmarck of UCD practices in the industry via a
> survey.
>
> As far as I know, assessments of the effectiveness and maturity of HCI e
HF
> activities in the industry are surprisingly not frequent.
> Some problems highlighted by recent studies show that most prominent
obstacles
> to UCD effectiveness are:
>
>    * Lack of data on cost-effectiveness of UCD Design activities;
>    * Lack of knowledge from HF and HCI professionals about Organizational,
>      Practices, Prejudicial obstacles.
>
> I have found a good publication from Vradenbourg and colleagues:
>
>
>    * Vredenburg, K., Mao, J.Y., et al., A survey of User Centred Design in
>      practice, CHI letters, Vol. 4, Iss. N. 1, 2002
>
> Could you please point me out some resources of this kind?
>
> Best regards
>
> Giorgio Venturi
> Research fellow
> ThalesGroup Netherland
> -- Unclassified --
>
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