Re: Bug tracking & triaging proposal

Chrissy Wainwright <chrissy-qEDqLqPM/[email protected]>
Newsgroups gmane.comp.web.zope.plone.devel
Message-ID <[email protected]>
I’m bringing this topic back up because I’ve gone through a couple times here recently to work on triaging tickets.

Personally, I would be fine with keeping everything in Trac, partly because it’s what I’m used to. But also because it can be easily modified.  I have made a few modifications to our Six Feet Up Trac instance to get things to work the way we want.

A big change that needs to happen is some way of filtering out the spam. I closed over 100 spam messages this morning that were only from the last 7 days.  This may be as easy as adding a simple captcha to the add ticket form with a little bit of JS.  I would be willing to add this if I am given access to the server. 

Thanks
Chrissy Wainwright

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On Jul 1, 2014, at 11:13 AM, Carsten Senger <[email protected]> wrote:

> 
> 
> Am 24.06.2014 14:56, schrieb Paul Roeland:
>> On 2014-06-23 21:52, plone-developers wrote:
>>> 
>>>> Gil Forcada Codinachs
>>>> <[email protected]> hat am 23. Juni
>>>> 2014 um 21:21 geschrieben:
>>>> 
>>>> Just to put numbers on it, is there any way to know how many anonymous
>>>> issues have been filled on dev.plone.org <http://dev.plone.org>?
>>> 
>>> Query for reporter=~anonym has 1917 results.
>>> 
>>> https://dev.plone.org/query?reporter=~anonym&col=id&col=summary&col=owner&col=type&col=status&col=priority&col=milestone&order=priority
>>> 
>> 
>> and if you group those by milestone, about half of the 4.x ones are
>> spam. The more googlerank we have, the more an open issue-tracker
>> becomes an issue (pardon the pun)
> 
> To put that in numbers, within the last year there where 86 anonymous
> tickets and 11 of them where actual reports and not spam.
> 
> ..Carsten
> 
> 
> -- 
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