Re: Bug tracking & triaging proposal

Chrissy,

thanks *so* much for cleaning up the spam. It's annoying, and also takes
considerable effort. There's no real way to do batch processing on our
current trac instance, and I also noticed the pain of cleaning out spam
(which takes a ridiculous amounts of clicks). So thank you very, very much!
Yet still, the question remains if putting on stopgaps on trac is very
much putting lipstick on pigs. I love both lipstick and pigs, but at
some point it becomes just too much of a hassle.

Also, the current 'mail the people responsible' functionality is broken.
I've missed a few a11y tickets, because mailing out has been b0rked for
over a year now.

I think the general drift has been to move stuff to github. No one
stepped up to promise to maintain an all-singing, all-dancing fancy
solution like JIRA or otherwise. So, lacking concrete volunteers, that's
sort of out. We do what works, not what mythical unicorns promise.

Yet some decisions still need to be made:

- Products.CMFPlone, Plone (the metapackage) or a new, empty one?
- what to do with the old tickets? Some of them have been there for an
embarrasingly long time

This should probably be talked about in a FWT meeting, quite possibly
with guests, like the docteam and for instance you, since you are
knowledgable about trac.

Paul

On 01-08-14 20:46, Chrissy Wainwright wrote:
> I’m bringing this topic back up because I’ve gone through a couple times
> here recently to work on triaging tickets.
> 
> Personally, I would be fine with keeping everything in Trac, partly
> because it’s what I’m used to. But also because it can be easily
> modified.  I have made a few modifications to our Six Feet Up Trac
> instance to get things to work the way we want.
> 
> A big change that needs to happen is some way of filtering out the spam.
> I closed over 100 spam messages this morning that were only from the
> last 7 days.  This may be as easy as adding a simple captcha to the add
> ticket form with a little bit of JS.  I would be willing to add this if
> I am given access to the server. 
> 
> Thanks
> Chrissy Wainwright
> 




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