Re: Ecco not working under Windows 8.1

Lawrence,

Find the EccoPro ".exe." file.  Right click.  Look for properties. 
Click.  Then I believe you can find on the second tab a place to check 
for run as admin.

Hopefully, that will do it.

Charles

On 10/19/2013 2:11 PM, Lawrence wrote:
> Thank you for your prompt response.  I understand the concept of being 
> a system admin.  I am the admin for this PC and the only user.  When 
> right clicking on the install file or on the desktop icon I do not see 
> any special options for an admin.
>
> I'm not sure I am capable of using your detailed instructions to make 
> ECCO work under Windows 8.1.  Do you have a time frame for updating 
> the installer for brainless operation?
>
> Thanks.  Lawrence
>
>
> On Sat, Oct 19, 2013 at 2:33 PM, Friedhelm Dohmann <[email protected] 
> <mailto:[email protected]>> wrote:
>
>     *Lawrence ...
>
>     Your problem is permission related. Microsoft added **an
>     additional security layer in Windows 8.1.*
>
>     Here in general is the installation procedure:
>
>     Backup your EccoPro data files!
>
>     Check on your operating system first, then download either the
>     32-bit version or the 64-bit version of standard EccoPro 4.01 or
>     the improved EccoProX. Backup your Ecco data files to a different
>     folder than the Ecco Program Folder. If you upgrade from an older
>     EccoPro installation, if you manually copied EccoPro system files
>     or if you tried a different Installer on the same system before
>     using our new Installer please uninstall EccoPro. If there is no
>     Uninstaller remove all EccoPro registry settings and program
>     related files manually.
>
>     To find all EccoPro program related files and settings for removal
>     download the EccoPro UNINSTALLATION HELP file from our site.
>     Important: The file reflects the locations of an installation in
>     Windows XP. Do not use the UNINSTALLATION HELP file to install
>     Ecco. Just use the included EccoFileSystem folder to find all
>     EccoPro related installation files and settings for removal.
>
>     The Vista/Windows 7 or 8 installations require different folder
>     names. The NetManage ECCO PRO folder will be copied to:
>     C:\ProgramData\Microsoft\Windows\Start Menu\Programs.
>     Additionally, 64-bit installations require a different program
>     folder for 32-bit programs. Instead of using the folder Program
>     Files all necessary EccoPro program files will be copied to the
>     sub-folder ECCO of the Program Files (x86) folder. After the new
>     installation copy any of your old Ecco Data files into the main
>     ECCO folder under Program Files (x86).*
>
>     IMPORTANT: To set all permissions for file and folders you have to
>     be an system administrator or run the Installer as "Administrator"
>     by right-clicking the Installation file.
>
>     *If you downloaded a 32-bit version replace the "64" characters
>     below with the characters "32". The included "readme" file states:
>
>     1) Unzip the download to your local C-Drive using the default path
>     and not to the Downloads folder!
>     2) The Installer "EccoPro 64 - Installation.msi" which when
>     properly unzipped has to be in the "C:\EccoPro64" folder."
>     3) If not, create the "C:\EccoPro64" folder and copy the three
>     unzipped files to that location.
>     4) Please start the 64-bit installation by double-clicking the
>     "EccoPro 64 - Installation.msi" in the "C:\EccoPro64" folder" the
>     default path.
>     5) Do not remove the installation folder "C:\EccoPro64" once
>     EccoPro is installed! Otherwise EccoPro will search that folder at
>     start-up.*
>
>     *There is a small delay when you start EccoPro. Because of the
>     special Windows 7/8 64-bit permissions and some of the 16-bit
>     supporting files used in EccoPro, the installation refers back to
>     the "EccoPro 64 - Installation.msi" in the default installation
>     folder "C:\EccoPro64". As a result you will get configuration
>     messages each time you start EccoPro in a Windows 7 or Windows 8
>     64-bit environment.*
>
>     Here are some important notes if you upgrade to Windows 8.1:
>     **
>     a- it is not possible to delete the EccoPro shortcut as a user
>     b- it IS possible to delete the shortcut as an administrator
>     c- it is NOT possible to make a new shortcut icon as a user. You
>     get a registry error.
>     d- It IS possible to make a new shortcut as administrator and it
>     works properly
>
>     A registry error is permission related. *****Until we adjust our
>     installer, we recommend to run EccoPro as a system administrator.
>     ***Although "everyone" has all permissions to access the ecco
>     folder, in Windows 8.1 *a***dditional users require administrative
>     privileges.** You have to explicitly add every single non admin
>     user and give them all access rights to each folder used by
>     EccoPro. This will solve it. After that you might create a
>     shortcut for every non admin user.
>     *
>     Once you installed the latest version start EccoProX by clicking
>     your Desktop icon. You will see a smaller EccoPro icon in your
>     lower Taskbar. Right-Click the lower Taskbar icon and click “About
>     Ecco Extension…” to discover the actual version number and many
>     new program options. Additionally, the Control Panel under
>     “Programs and Features” will give you the Publisher, the
>     Installation Date and the real Version Number. To learn more about
>     the improvements over the standard EccoPro 4.01 please open the
>     Change Log “eccoprox.eco” in your Program Folder. To update future
>     versions of EccoProX just visit http://eccopro.com/ecco-extension/
>     and download the most current version of "eccoext". Extract the
>     files of the eccoext.7z download and put them into your EccoPro
>     program folder.
>
>     The Installer comes with Microsoft Help updates for Vista, Windows
>     7 and Windows 8. You find those files in their appropriate
>     Installation folders in your program directory. Just execute the
>     to your operating system related update and you are able to use
>     the "Help" tab in EccoPro.*
>
>     Reference:
>
>     http://www.creativeservices.us/whmcs/knowledgebase/27/EccoProX-Installation-Instructions.html*
>
>     Best,
>
>     Friedhelm Dohmann
>     <http://www.compusol.org/>
>     <http://www.creativeservices.org/>
>     www.creativeservices.org <http://www.creativeservices.org/>
>     www.beaufortfilm.org <http://www.beaufortfilm.org/>
>     www.eccopro.com <http://www.eccopro.com/>
>     P.O. Box 927
>     Beaufort, SC 29901
>     +1.843.522.2000 <tel:%2B1.843.522.2000>
>     Skype: fdohmann
>     in Germany:
>     Am Sonnenhang 3
>     58511 Lüdenscheid
>     LinkedIn <http://www.linkedin.com/in/creativeservices>Facebook
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>
>     Creative Design <http://www.creativeservices.org/> and Advanced
>     Hosting Solutions <http://www.creativeservices.us/>
>
>     The Home of EccoPro for Windows 7 & 8, Vista and XP 64-bit and
>     32-bit <http://www.eccopro.com/>
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>     On 10/19/2013 2:29 PM, [email protected] <mailto:[email protected]>
>     wrote:
>>
>>     Upgraded to Windows 8.1.  When starting Ecco get the message:
>>        Unhandled Registry Error (CFO)
>>
>>     Uninstalled Ecco, downloaded latest install pkg from Creative
>>     Services (64 bit without extensions), Reinstalled.
>>
>>     Same error msg.
>>
>>     I use Ecco all day long and am lost without it.
>>
>>     Can it be fixed?
>>
>>     Thanks.  Lawrence
>>
>
>
> 


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