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Hi Dale,
Great contibution. The 'option' solution I really like and I know from life experience that this really works. My son's friend at age 7 was crying every day when his mother brought him to school because he did not want to go to school. At a day the teacher said "you don't HAVE TO be here" and brought him back home. The boy never cried anymore when his mother brought him to school. Amazing huh? From that example I learned the what you call 'option' works in many cases. Thanks for reminding me.
I think I manage to create a lot of trust in my groups, because most participants really open up very quickly. Actually it is the # 1 task for me as facilitator, but sometimes there is someone in the group who need more safety than I can create at that moment. I agree that words are very important. Instead of asking for the resistance I would ask someting like: "What do you want?" because resisting means that somebody want something else than s/he is experiencing now. Or I would ask something like: "What are your thoughts?"
Have an wonderfull day
Alex
----- Original Message -----
From: Dale Emery
To: [email protected]
Sent: Wednesday, December 03, 2003 12:11 PM
Subject: Re: [resistance] inner resistance
Hi Alex
> Now the question is how to recognise and handle the resistence
> with OTHERS. For example. In my groupcoaching there is
> sometimes one who is resisting more or less everything. He
> does'nt like the group, doesn t like the process, already
> 'knows' everything others tell hem, etc.
Is there anything that these people have in common? For example,
do they feel in some way compelled to attend, even though they
don't like the group or the process?
Are these intact work groups that you're coaching? Is there
anything in common about how these "resistant" people are seen by
others in their group?
> This person is, in my perception, highly resisting. How to get
> to his resistence?
If, as my hunch tells me, these people feel compelled to be in
the room, there's a good chance that they do not feel safe. One
way to make things safer (though perhaps not safe enough) is to
make every part of the process optional. Everyone is invited to
participate; nobody is required to participate.
Here's an example. I met Wayne Strider in 1992 at a wonderful
six-day workshop called the Problem Solving Leadership workshop,
which he was teaching with Dani Weinberg. Wayne and Dani made it
clear that each activity was optional, and that it really was
okay to choose not to participate, or to participate by
observing, or in whatever other way fit for us.
One participant took "optional" to heart. For the first four
days of the workshop, he didn't attend a single session.
Instead, he played golf.
On the fifth day, he came to the morning session. We were doing
a "Temperature Reading," sharing appreciations, puzzles,
complaints, information, and hopes and wishes (see
http://www.dhemery.com/articles/temperature_reading.html). Many
of us were sharing the insights we'd had, and the wonderful
interactions we'd had with each other.
The "golfer" had been watching all of this, and becoming more and
more fidgety. Finally, he couldn't contain himself any longer.
"I think I've made a huge mistake. I was told by my boss that I
/had/ to come here. I didn't want to be here, so I checked out.
/Physically/ checked out. As I listen to all of the wonderful
things all of you are saying, I realize that I've squandered a
tremendous opportunity. And as I say that, I realize something
else: this isn't the first time this has happened. In fact, it
happens all the time. This is a recurring pattern for me. I
check out, mentally or physically or emotionally, and I miss a
wonderful opportunity."
Wow! What a powerful thing to learn! I don't know how he could
have learned such a thing without Wayne and Dani making clear
that everything is optional.
Wayne, I don't know whether you remember that incident, or
whether you remember it the way I do. That was one of the many
memorable moments for me.
> When I ask "What are you resisting" the immediate answer is
> most of the times "Nothing!".
I've found that I can get clean answers to questions like that
only when I've established a great deal of trust (and sometimes
not even then). Again, safety is a key here. I think that
certain kinds of questions require something like permission in
the relationship -- maybe not explicit permission, but permission
nonetheless. If we've established safety and trust -- that is,
if the person has granted that permission -- I can ask a probing
question like that. If the person /hasn't/ granted that
permission, the question may feel intrusive, and may create even
less safety for the person (especially if asked in public, in a
group where everyone else, by their behaviors, have established
the norm to share that kind of information).
Another possibility: Perhaps people don't think of themselves as
resisting. For me, the word "resistance" is a characterization
of the person's behavior -- /my/ characterization. It may not be
how they characterize what they're doing. Using the word
"resistance" says that you're thinking about their behavior
primarily from your perspective of wanting them to do something
else. Consider dropping the word "resistance," and using
neutral, descriptive words. Or, perhaps better still, use words
that describe their behavior from /their/ perspective.
Can you give an example or two of what these people do or say
that you're thinking of as resistance? What do they do or say
that tells you they don't like the group or the process?
Dale
--
Dale Emery -- Consultant -- Resistance as a Resource
Web: http://www.dhemery.com
Weblog: http://www.dhemery.com/cwd (Conversations with Dale)
I was so surprised at being born that I didn't speak for a year
and a half. -- Gracie Allen
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