Re: Familiarity and change

Linda Rising <[email protected]> Mon, 17 Jan 2005 15:01:33 -0700
Newsgroups gmane.culture.business.resistance-as-a-resource
Message-ID <[email protected]>

Thank you, Clarke! Thanks for the enjoyment of a big smile :-)!



Linda


Clarke Ching wrote:

>While I'm handing out "things I like" awards ... I also really enjoyed your
>book Linda.  I find it's a good book to randomly open for a little
>inspiration.
> 
>Clarke
>
>
>
>  _____  
>
>From: Linda Rising [mailto:[email protected]] 
>Sent: 17 January 2005 21:42
>To: [email protected]
>Subject: Re: [resistance] Familiarity and change
>
>
>
>Hi Guys,
>
>I hope you'll let me in the discussion, even though I've been slow about 
>answering those
>three interesting questions you sent me. I promise to get to them in the 
>next day or so.
>
>When Mary Lynn Manns and I were working on the patterns in our new book 
>- Fearless Change -
>one of our "shepherds" or reviewers said that a lot of interesting data 
>was available in a
>research area called social psychology. At the time, this was new to me. 
>I've been
>a technical person all my life and only took the one required psych 
>course in my sophomore
>year. Boy, was that a long time ago :-)! So, I began reading books in 
>this area -- which,
>are fascinating to me now. As I get older I see more and more that the 
>technical solutions need
>support from these important other areas.
>
>In my reading I stumbled on influence strategies. This discussion 
>reminds me of one of them --
>social proof.
>
>In one study, nursery-school-age children terrified of dogs, watched a 
>little boy playing with a
>dog for 20 minutes/day. This produced such marked changes in the fearful 
>children that after
>only 4 days, 67% were willing to climb into a pen with a dog and pet the 
>animal. A month
>later, the improvement had not diminished, in fact the children were 
>more willing to play with dogs.
>A second study showed that simply watching films had the same effect. 
>The most effective
>showed a variety of other children playing with dogs. Apparently, social 
>proof works best when
>provided by the actions of many other people.
>
>Try standing on a busy street corner looking up.  Alone, you may not 
>attract much attention,
>but if three or four friends join you, 80% of the passers-by will look 
>up, too :-)!
>
>This causes a lot of anxiety for those concerned about the frequent 
>violence shown on television
>and in movies. Research has shown that children act more aggressively 
>toward one another after
>seeing aggression on television, for 5-6 and 8-9 year olds, both girls 
>and boys.
>
>The pattern Mary Lynn and I describe is called Just Do It. Go ahead and 
>use the innovation
>in your daily work. Others will be curious and ask about it. Then use 
>Smell of Success to treat
>these opportunities as teaching moments. Personal Touch suggests that 
>each person is looking
>for something -- learn and listen and see if your innovation can help 
>that person get what he is
>looking for. Fear Less is an extension of Personal Touch for the 
>skeptic. Sometimes the resistant
>person just wants a chance to air his concerns. Again, listen and learn 
>and see if you can help
>him address his fear.
>
>BTW, I've written about some of these strategies for an on-line 
>newsletter, if you'd like to
>read a little more -- I'm always at the bottom of the issue :-)!
>
>http://www.ddci.com/news_vol4num4.shtml
>http://www.ddci.com/news_vol4num5.shtml
>
>
>Enjoy!
>
>
>
>Linda
>
>
>
>
>Dale Emery wrote:
>
>  
>
>>Hi Clarke,
>>
>> 
>>
>>    
>>
>>>The difference seems to be that in the "big girls" nursery the
>>>kids all eat at the same table, compared to "little girls"
>>>nursery where they ate from high chairs.  Seeing her peers eat
>>>grapes without complaint seems to have given her the
>>>confidence to do the same.
>>>
>>>I wonder if we old folks are just the same ...
>>>   
>>>
>>>      
>>>
>>I've seen something similar with lots of changes.  Before trying 
>>some new thing we're promoting, people often want to know who 
>>else has tried, and how it worked.  And sometimes they want to 
>>know "who else like me" has tried it.
>>
>>Dale
>>
>> 
>>
>>    
>>
>
>  
>

-- 
Fearless Change on-line forum: http://hillside.net/Wiki/wiki.cgi?BookReview



[Non-text portions of this message have been removed]






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