Re: Re: Introductions

On Mon, May 05, 2003 at 06:20:07PM -0500, Dale Emery wrote:
>  > I forget where I read it (maybe it was PeopleSmart) but
>  > resistance to change was deemed attributable to fear of loss of
>  > one or more of the following "3 Cs": competency, control,
>  > connection (connection has to do with social connection/status
>  > or inter-personal connection/rapport).
> 
> If you remember where you learned this, please let us know.  It 
> captures something important that I've nearly put into words a 
> few times, but never so succinctly.

I checked - the book is indeed PeopleSmart. It refers to
these as the "3 C's". The book is actually mostly a very dry
and straightforward read on people skills in the workspace and
pretty succinct.

-- 
Brad Appleton <[email protected]> www.bradapp.net
  Software CM Patterns (www.scmpatterns.com)
   Effective Teamwork, Practical Integration
"And miles to go before I sleep." -- Robert Frost

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