Discovering people's internal responses

Hi Wayne,

 > Yes, let's explore.  The responses we see and hear from people
 > are often (maybe always) their outside response.

Yes.  I've gathered lots of examples of responses, as seen and 
heard by people promoting change.  I've posted a hundred or so here:

http://groups.yahoo.com/group/resistance-as-a-resource/files/resistance-examples.txt

Some of these responses give clear information about the losses 
people expect.  Others are less clear.  I've mined these 
responses (and lists of answers to some other questions) to look 
for patterns.  I created my model of resistance from that.  What 
patterns do you see in the responses?

 > In my experience the real resistance is inside and it requires
 > some effort and tools to discover it.  Before you can discover
 > it though you first have to make contact.  Telling people they
 > shouldn't be afraid or that they should get over the inevitable
 > are not effective ways of making contact in my opinion.

How do you go about making contact?  Once you've made contact, 
what tools help you discover people's real resistance?

By the way, my questions are for anyone who cares to answer them.

Dale

-- 
Web:    http://www.dhemery.com
Weblog: http://www.dhemery.com/journal (Conversations with Dale)


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