Re: Kindle Store sales report software glitch?

Yes, that was my experience also, Emily.  When my Mobipocket titles were initially picked 
up by the Kindle Store, they each had no sales rank at all, which I thought made complete 
sense.  Eventually as they started to sell, they got numerical sales ranks.  What first 
concerned me about Amazon's Kindle Store system was that when I got my November 
sales report, I fount that one title with a sales rank of 30K had no reported sales at all.  
When I contacted Amazon Digital Rights, they confirmed that this title had had absolutely 
no sales ever, but weren't able to explain how a Kindle edition with zero sales could still 
have a numerical sales rank other than to say "sales ranks are complex." 

 Interestingly, when I got my November royalty payment, it didn't match my November 
sales report--it was short by one copy.   So not only did I wonder if there was an 
unreported sale of one title, I didn't get payment for a reported sale of a different one 
either!  Amazon Digital Rights was as helpful as I could have asked for in straightening 
this out, but speaking as a former Oracle database administrator, I can say from 
experience that in the world of automated accounting systems, a discrepancy like this is a 
definite red flag indicating a software glitch.

John


--- In [email protected], "Emily" <veinglory@...> wrote:
>
> --- In [email protected], Elizabeth Burton <EBurton@> 
> wrote:
> > However, it's also possible to open an actual account and submit  
> > titles ONLY to Kindle. If you do that, however, the Mobi-based sales  
> > won't show up in it, 
> 
> My Mobi-title books seemed enter the kindle sales without rank, even if 
> they had sold copies in Mobi-format.  So I think most, if not all, book 
> entered the Kindle rankings without rank and were ranked only with 
> their first sale in that format.
>




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