Re: Gale issues

Thanks for sharing.
We were having similar problems with:
Gale Opposing Viewpoints in Context
Gale Cengage Literature Resource Center

but in Alma.  Made the same change removing the url2 from the parser and they are working now.  Now I'm not sure if the problem is on ExLibris's side or Gale's but I'm kind of leaning toward Gale.

Thanks!
Dean

-----Original Message-----
From: EZproxy List <[email protected]> On Behalf Of Andy Boze
Sent: Friday, September 13, 2019 4:09 PM
To: [email protected]
Subject: Re: [EZPROXY-L] Gale issues

(I tried to send this the other day, but it bounced. Resending since it looks like there were problems with the list.)

We'd been having a problem, too. About a week ago our SFX administrator made a change as a temporary work-around until we can investigate more thoroughly. I'm not sure that our issue was in conjunction with EZProxy, but the solution might be similar. Here's what she wrote.
______
I updated the parse params for the getFullTxt service for the following targets to remove the parameter 'url2=https://link.gale.com/apps':

GALEGROUP_BUSINESS_INSIGHTS_ESSENTIALS
GALEGROUP_CONTEMPORARY_WOMENS_ISSUES
GALEGROUP_DB_INFORME
GALEGROUP_IT_EXPANDED_ACADEMIC_ASAP

This seems to force the links to go through a working URL rather than one that caused that authentication issue.
______

On 9/11/19 7:14 AM, Jasmine Hoover wrote:
> Has anyone been having issues with SFX links to Gale articles?
> We are getting proxy errors, but only if users are clicking on SFX results from our search. If they go directly to the database and do a search the articles open fine. Our IT dept has the latest proxy stanza already.
> 
> Here's an example of the error causing URL: 
> https://login.ezproxy.cbu.ca/login?url=https://find.gale.com/openurl/o
> penurl?req_dat=info%3Asid%2Fgale%3Augnid%3Acapebret&url_ctx_fmt=info%3
> Aofi%2Ffmt%3Akev%3Amtx%3Actx&rft.date=2015&rft.issn=0031-1723&rft.spag
> e=75&rft.volume=45&rft.issue=4&ctx_enc=info%3Aofi%3Aenc%3AUTF-8&url_ve
> r=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Ajournal&res_i
> d=info%3Asid%2Fgale%3APPMI
> 
> 
> And the working link to the same article from the database : 
> https://go.gale.com/ps/retrieve.do?tabID=T002&resultListType=RESULT_LI
> ST&searchResultsType=SingleTab&searchType=BasicSearchForm&currentPosit
> ion=1&docId=GALE%7CA452374575&docType=Interview&sort=Relevance&content
> Segment=ZAHB-MOD1&prodId=PPMI&contentSet=GALE%7CA452374575&searchId=R3
> &userGroupName=capebret&inPS=true
> 
> 
> Thanks!
> Jasmine Hoover
> CBU Library
> 
> 
> 
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--
Andy Boze, Associate Librarian
University of Notre Dame
271H Hesburgh Library
(574) 631-8708

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