Re: Science Direct access

Since there seem to be two distinct issues at work here, I can speak to the one Gregor first raised and I also observed.

Elsevier support kindly directed me to the last part of the new stanza (updated about 10 days ago):

Title -hide Elsevier Identity
URL https://id.elsevier.com
HJ https://id.elsevier.com
HJ id.elsevier.com
DJ id.elsevier.com
Find redirect_uri=https://clicktime.symantec.com/3M7PUDGt913CBHuafzZkvi47Vc?u=https%3A%2F%2F
Replace redirect_uri=https://^A

I overlooked that part when I installed the new stanza because it follows a Scopus section we are not using.  This should be of help to someone who is as hasty as me.

Thank you,
Mike


--
Michael Davidson
Assistant Professor, Web Services Librarian
Lamson Library & Learning Commons
Plymouth State University

Fall 19 office hours: M 3 - 4pm, T/Th 9 - 10am

From: EZproxy List <[email protected]> On Behalf Of Michael Davidson
Sent: Tuesday, September 24, 2019 12:17 PM
To: [email protected]
Subject: Re: [EZPROXY-L] Science Direct access

I am seeing the exact same problem as Gregor.  We, too, have the latest Science Direct stanza installed.  I just sent in a support request through their support page<https://service.elsevier.com/app/home/supporthub/sciencedirect/>, mentioning this discussion thread.  Hopefully they get to the bottom of it quickly.

Thank you,
Mike


--
Michael Davidson
Assistant Professor, Web Services Librarian
Lamson Library & Learning Commons
Plymouth State University

Fall 19 office hours: M 3 - 4pm, T/Th 9 - 10am

From: EZproxy List <[email protected]<mailto:[email protected]>> On Behalf Of Gregor Thomson
Sent: Tuesday, September 24, 2019 5:41 AM
To: [email protected]<mailto:[email protected]>
Subject: [EZPROXY-L] Science Direct access

Hello

I was wondering if anyone else has had the following issue.

When we try and access Science Direct articles through EZproxy the proxy is dropped and we just get sent to the Science Direct hompage.

We tried updating out stanza to the latest one on the OCLC website ( https://help.oclc.org/Library_Management/EZproxy/Database_stanzas/Elsevier_ScienceDirect_and_Scopus)

But this has had no effect.

Has anyone else had this issue and knows a solution?

Thank you

Gregor


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