FW: [EZPROXY-L] RIA Checkpoint With Proxy

Sorry folks – I forgot to mention you need to replace our location code (hoflawlib) with your own, of course!  Good luck!


Dawn Romano
Library Systems Administrator
Hofstra University
Axinn Library 902E
516-463-4075
[email protected]



From: Theresa Borchert <[email protected]>
Sent: Wednesday, October 2, 2019 9:32 AM
To: Dawn Romano <[email protected]>
Subject: RE: [EZPROXY-L] RIA Checkpoint With Proxy

EXTERNAL MESSAGE
Thanks! I replace the hoflawlib with our code and it works.
Theresa

From: EZproxy List <[email protected]<mailto:[email protected]>> On Behalf Of Dawn Romano
Sent: Wednesday, October 2, 2019 8:17 AM
To: [email protected]<mailto:[email protected]>
Subject: Re: [EZPROXY-L] RIA Checkpoint With Proxy
Importance: High

Hi all,
I went through troubleshooting this myself recently and I found a solution by modifying the stanza, which I did send to Thomson Reuters.  Clearing cookies (from all time) does work, by the faculty member who brought this to my attention was insistent that we shouldn’t have to ask patrons to do this, so I figured out this alternative solution.

Here’s the modified stanza:

Option DomainCookieOnly
T   Thomson Reuters Checkpoint
U   https://checkpoint.riag.com/login?iploc=hoflawlib
HJ  https://checkpoint.riag.com
DJ  checkpoint.riag.com
Option Cookie

Hope this helps.
Best,
Dawn


From: EZproxy List <[email protected]<mailto:[email protected]>> On Behalf Of Stanley Price
Sent: Tuesday, October 1, 2019 11:29 AM
To: [email protected]<mailto:[email protected]>
Subject: Re: [EZPROXY-L] RIA Checkpoint With Proxy

EXTERNAL MESSAGE
Well, that’s why speculation doesn’t get very far. Clearing the cache cleared the error. The downside is communicating this to users.

Stan

Stan Price
Library Manager, Systems
Gregg-Graniteville Library
University of South Carolina Aiken
Aiken, SC 29801

(803) 641-3510
[email protected]<mailto:[email protected]>
https://library.usca.edu<https://library.usca.edu/>

From: EZproxy List <[email protected]<mailto:[email protected]>> On Behalf Of Hockenberry, Benjamin
Sent: Tuesday, October 1, 2019 10:24 AM
To: [email protected]<mailto:[email protected]>
Subject: Re: [EZPROXY-L] RIA Checkpoint With Proxy

Yes, we’re seeing this Apache error in Checkpoint, too. Has anyone figured out a fix?

Ben Hockenberry
Systems and Subscriptions Librarian
St. John Fisher College Lavery Library



From: EZproxy List <[email protected]<mailto:[email protected]>> On Behalf Of Gavin Spomer
Sent: Monday, September 30, 2019 4:11 PM
To: [email protected]<mailto:[email protected]>
Subject: [EZPROXY-L] RIA Checkpoint With Proxy

Is anyone else getting an Apache Tomcat error from the RIA Checkpoint server when going through EZproxy? The direct URL seems to work just fine.

[cid:[email protected]]

[cid:[email protected]]
Gavin Spomer
Systems Programmer
Brooks Library
400 E. University Way, Ellensburg, WA 98926
Brooks Library 103I
[email protected]<mailto:[email protected]>
www.lib.cwu.edu<http://www.lib.cwu.edu/>



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