Re: ProQuest eBook read online issue?

Hi Dino,

We use Shibboleth for Ebook Central. My colleague in acquisitions received this from Proquest a couple of days ago:

“EPUB titles should now be available to be read online with our EPUB reader which is why you are able to see the read online and download button. This became available 9/26/19 and it was so new I did not put two and two together so my apologies. There are issues we are working on and the error you received is one of them. Meanwhile we do advise to download the ebook as you have done. We hope to have this issue resolved asap.”

I’ve just tested the title we reported and am still seeing a blank page.

Regards,

Sharon

From: EZproxy List <[email protected]> On Behalf Of Dino YEO
Sent: 03 October 2019 07:19
To: [email protected]
Subject: [EZPROXY-L] ProQuest eBook read online issue?

​

CAUTION: This email originated from outside Edinburgh Napier University. Do not follow links or open attachments if you doubt the authenticity of the sender or the content.

SMU Classification: Restricted

Hi all,

Could someone try to replicate and see if you can get the same error?


1.       Go to Proquest Ebook Central, off-campus

2.       Search for this title “Self-Care for College Students : From Orientation to Graduation”

3.       Click onto the title of the first result

4.       Select “Read Online” on the left side

5.       Did you get an Alert message saying “Error! There was a problem. Please refresh and try again”

I wonder if this is an ezproxy issue or the lack of “third-party software” which is printed under Availability?
I am able to “Download Book” but not “Read Online” and it happens on this title only, so far.


Best Regards,
Dino Yeo
Library Specialist
SMU Libraries
Singapore Management University


________________________________

To unsubscribe from the EZPROXY-L list, click the following link:
http://listserv.oclclists.org/scripts/wa.exe?SUBED1=EZPROXY-L&A=1

This message and its attachment(s) are intended for the addressee(s) only and should not be read, copied, disclosed, forwarded or relied upon by any person other than the intended addressee(s) without the permission of the sender. If you are not the intended addressee you must not take any action based on this message and its attachment(s) nor must you copy or show them to anyone. Please respond to the sender and ensure that this message and its attachment(s) are deleted.

It is your responsibility to ensure that this message and its attachment(s) are scanned for viruses or other defects. Edinburgh Napier University does not accept liability for any loss or damage which may result from this message or its attachment(s), or for errors or omissions arising after it was sent. Email is not a secure medium. Emails entering Edinburgh Napier University's system are subject to routine monitoring and filtering by Edinburgh Napier University.

Edinburgh Napier University is a registered Scottish charity. Registration number SC018373

********************************************************************
If you wish to stop receiving messages from EZPROXY-L or otherwise amend your preferences,
you can do so <a href="https://www.oclc.org/forms/internet-subscription.en.html">here</a>.
Or email [email protected] including the relevant text below in the body of the email:
• To unsubscribe: "unsubscribe EZPROXY-L"
• To receive EZPROXY-L in digest form: "set EZPROXY-L digest"
• To set your options to no mail: "set EZPROXY-L nomail"
• To receive these messages in the future "set EZPROXY-L mail"
To contact the list owners directly please send your message to [email protected].
If you unsubscribe from EZPROXY-L, you will no longer be able to participate in any of its features, including the public forum.
To unsubscribe from all OCLC marketing email communications
(including all OCLC listervs, OCLC Connect emails, OCLC event notifications, product/service/cooperative updates and newsletters),
please email us at [email protected].