Re: Euromonitor Passport - Firefox issue

SMU Classification: Restricted

Hi all,

We are still having that issue since then... will give this new directive a try.
Thanks Jackie.

Best Regards,
Dino Yeo
Library Specialist
SMU Libraries
Singapore Management University

From: EZproxy List <[email protected]> On Behalf Of Jackie Chen
Sent: Wednesday, 16 October 2019 11:04 am
To: [email protected]
Subject: Re: [EZPROXY-L] Euromonitor Passport - Firefox issue

Hi Matt and others,
The Firefox (69.0) is working for us here regardless of on campus or off campus access via Ezproxy. The only different to Laszlo's standza is we have extra "NeverProxy cdn.media.euromonitor.com" line. Please try it to see if it works for you.

Best Regards



[AUT]<https://www.aut.ac.nz/>

(Mr) Jackie Chen
Web and Digital Initiatives Specialist
Library
Auckland University of Technology





P 09 921 9999    E [email protected]<mailto:[email protected]>    W aut.ac.nz<https://www.aut.ac.nz/>

[cid:[email protected]]

From: EZproxy List <[email protected]<mailto:[email protected]>> On Behalf Of Matt Thomas
Sent: Wednesday, 11 September 2019 6:55 AM
To: [email protected]<mailto:[email protected]>
Subject: Re: [EZPROXY-L] Euromonitor Passport - Firefox issue

Following the steps of the "eyewear" case, I saw exactly the same problem while on campus without proxy. Now I was using an older version of Firefox (60 instead of the current 69) so I don't know whether that's the problem or not but it's a least possible that it's not actually a EZproxy issue.  I've contacted our Euromonitor rep about this issue and they hadn't heard about the Firefox issue at all, proxy related or not.

Matt


-------
Matt Thomas, MLIS
eResources Librarian, Wilfrid Laurier University
519-884-0710 x2812 | [email protected]<mailto:[email protected]>
________________________________
From: EZproxy List <[email protected]<mailto:[email protected]>> on behalf of Dino YEO <[email protected]<mailto:[email protected]>>
Sent: September 9, 2019 11:44 PM
To: [email protected]<mailto:[email protected]> <[email protected]<mailto:[email protected]>>
Subject: Re: [EZPROXY-L] Euromonitor Passport - Firefox issue


SMU Classification: Restricted



Hi Laszlo,



That's weird. I have just tried on "Eyewear", it is still not showing but "Alcoholic Drink", it works fine.



My stanza is as follow, unless I remove those in yellow which I am not sure if they are causing more

harm then help. Let me test it out... Thanks Laszlo.



# the following is to correct woff2 font non-display issue

AnonymousURL +MailScanner has detected a possible fraud attempt from "linkprotect.cudasvc.com" claiming to be https://pro.fontawesome.com/*<https://linkprotect.cudasvc.com/url?a=https%3a%2f%2fpro.fontawesome.com%2f%2a&c=E,1,pAAtxBAmuAkSUCENaRvAjYKk8mX_EODWZtCZJp4akqu61zqNTraFliUF8h7fmIy0nJI0aVBERsyoDeiGWitDM14vQNujSLCanGnPwjZexjw7&typo=1>

T Passport (Euromonitor International)

U MailScanner has detected a possible fraud attempt from "linkprotect.cudasvc.com" claiming to be http://www.portal.euromonitor.com/portal/server.pt<https://linkprotect.cudasvc.com/url?a=http%3a%2f%2fwww.portal.euromonitor.com%2fportal%2fserver.pt&c=E,1,98GjYIEB_wzYQX2eLynofmYOL3CIjVT6hWqGYAHh5evi6Ek8sT7J-Bag4D7GFIbAzW7KSd0jP1RcFpzU6EYKUZMN7eHA3iFK9CuIqDWR76fK-hKrt0IK&typo=1>

HJ MailScanner has detected a possible fraud attempt from "linkprotect.cudasvc.com" claiming to be https://www.portal.euromonitor.com<https://linkprotect.cudasvc.com/url?a=https%3a%2f%2fwww.portal.euromonitor.com&c=E,1,rIthpzB4ka1wVE3bry4bsOp6lc4mUvRoveMvK8q-hO4QwX-i2p5sngjtc62BTOhZvhmCxtg4OMBF9pAEEDkGwBzFcUtJMFyrZoJCqaC-lZS-koQ,&typo=1>

HJ MailScanner has detected a possible fraud attempt from "linkprotect.cudasvc.com" claiming to be https://pro.fontawesome.com<https://linkprotect.cudasvc.com/url?a=https%3a%2f%2fpro.fontawesome.com&c=E,1,2RApOhBG2CEUTrOt7LweuS84T7Dc3WJJVmH8UERNGw0GuZV9p0inGdWzElhDengTYWnMJEemUS035veg-3ddVLjEney4HAFua64pEcb6MWhMoMY,&typo=1>

HJ MailScanner has detected a possible fraud attempt from "linkprotect.cudasvc.com" claiming to be www.portal.euromonitor.com<https://linkprotect.cudasvc.com/url?a=https%3a%2f%2fwww.portal.euromonitor.com&c=E,1,s1oVog0F2JOLMQ8Q1WBaafwwU05gGevvrNbCNcB_mKcZm-Xt7UCk7QD5NETLFknvJFLsO6iMAaTZ5lzjr3fXmWZur-lfOzPvXUACDjkJh5OYuRsrrTuurpM,&typo=1>

HJ MailScanner has detected a possible fraud attempt from "linkprotect.cudasvc.com" claiming to be portal.euromonitor.com<https://linkprotect.cudasvc.com/url?a=https%3a%2f%2fportal.euromonitor.com&c=E,1,iBpblRuSJSV-UpNKoyPL7a5debN1jK0inUnZk6BNOBTWv6pKHg_ZYV0T1GaoV6g7wequ5Ynn3egr_aN_6dRvpJe9QgkaSeqp6CDNfLIOrj3_b1RMA5G1tb-9flc,&typo=1>

DJ MailScanner has detected a possible fraud attempt from "linkprotect.cudasvc.com" claiming to be portal.euromonitor.com<https://linkprotect.cudasvc.com/url?a=https%3a%2f%2fportal.euromonitor.com&c=E,1,Gg-xyT2Th366WQxNFbNmG_unFP4Sg2rrv3q-ywLdWwABS8cS8jK8WqqZfh1tCp3HaQLs9Rt6aiKY_6Yrzs4Kq_WlZj4SdtSj0RbIoBhyh1gIIfIsMA,,&typo=1>

DJ MailScanner has detected a possible fraud attempt from "linkprotect.cudasvc.com" claiming to be euromonitor.com<https://linkprotect.cudasvc.com/url?a=https%3a%2f%2feuromonitor.com&c=E,1,T_CAJaZave38k1q3Sc-twjRdtAaI8O1sR2X0nINOwwhZldzApwHCV_T4yB0PWobIFMRd6NvTWSTSNNbAwIZ7fA6d1jGXNB1RiijAN205LBJ-t34,&typo=1>

NeverProxy MailScanner has detected a possible fraud attempt from "linkprotect.cudasvc.com" claiming to be emportal.euromonitor.com<https://linkprotect.cudasvc.com/url?a=https%3a%2f%2femportal.euromonitor.com&c=E,1,Z6xoCzjo5bQlEn1WUuYz1EUgdx6p3e2Wk4IYADdT0nh3zVmkZUJKc3qBpg5o_5gYf-X-PZ7-ELHvoKKeQq6FRHxPV258UTMyFTdNdij-BeP4FUe3qMLIg6kC&typo=1>

# the following 2 lines to resolve issue with hour-glass rotating non-stop

NeverProxy MailScanner has detected a possible fraud attempt from "linkprotect.cudasvc.com" claiming to be microservices.euromonitor.com<https://linkprotect.cudasvc.com/url?a=https%3a%2f%2fmicroservices.euromonitor.com&c=E,1,UDxHP4W--TxPSpKSd9r6I_s8BNhwpXaLY8F2rw1OqxELh0B4d6AUjjoAggZDN4kTT4JjnYgsRsh-kXfomxvA0XusWUvtzNCC86ODvoMqtA,,&typo=1>

NeverProxy MailScanner has detected a possible fraud attempt from "linkprotect.cudasvc.com" claiming to be searchservice.euromonitor.com<https://linkprotect.cudasvc.com/url?a=https%3a%2f%2fsearchservice.euromonitor.com&c=E,1,wu07ITYSygsZP3Vc_-Kg67bGBF3cy99wmgOZFdRU4qkIGTdMRH8MfR4WB1JsjyNUMxf8S3XKzNmaWmV3PmWwnQsxHSz4ORlx4JDicGBUzMlRM3sjqBoofpc,&typo=1>

NeverProxy MailScanner has detected a possible fraud attempt from "linkprotect.cudasvc.com" claiming to be search-service.euromonitor.com<https://linkprotect.cudasvc.com/url?a=https%3a%2f%2fsearch-service.euromonitor.com&c=E,1,JIsJ8L1zzPl5KwMMiMGsymRoZVd2aFWxT3WWS2IXgVieKYTz1vX1nzQyz4mMbpre18fNmscbExdRLCvzxs8AGJ85QWJFSC1ErYdquZyYB9ZKWI9RmIS6kA,,&typo=1>

NeverProxy MailScanner has detected a possible fraud attempt from "linkprotect.cudasvc.com" claiming to be search.service.euromonitor.com<https://linkprotect.cudasvc.com/url?a=https%3a%2f%2fsearch.service.euromonitor.com&c=E,1,DhswfdlB08LKEA8kZBKyeL_uL54xygStrv1DI6yFc1k2zkz3VQDMfEDBAA9SH90C6q-ngHatcjp5BJ_IxEKs-iysryFag0dZ2KHmwpoEuziZTARA&typo=1>

NeverProxy MailScanner has detected a possible fraud attempt from "linkprotect.cudasvc.com" claiming to be service-portal.euromonitor.com<https://linkprotect.cudasvc.com/url?a=https%3a%2f%2fservice-portal.euromonitor.com&c=E,1,lj4_MTq7yssW8V8vzzUsBbI-NvCU6Hz8VpYxh-r-IxxJpSKHL59MhgziB2uZZWblJRtv6e8HYwVs2YdMqpbnbFvJ1FujwjSWt-ohmUzrI-VnGcBxAdZs2g_AvA,,&typo=1>

# The following is to resolved the search issue. https is not inclusive

Find //MailScanner has detected a possible fraud attempt from "linkprotect.cudasvc.com" claiming to be //www.portal.euromonitor.com/<https://linkprotect.cudasvc.com/url?a=https%3a%2f%2f%2f%2fwww.portal.euromonitor.com%2f&c=E,1,DTZkCjRYsr2igrULsYMH9e3zeDdD6EPrDYUlzcQgV-nOuSz9PlSMSd56aspZsTBqCjMA21dHXFA7OeXc3rXezmfwQ89IkgT4KncO6df0VUumBrT8dQ,,&typo=1>

Replace //^MailScanner has detected a possible fraud attempt from "linkprotect.cudasvc.com" claiming to be pwww.portal.euromonitor.com<https://linkprotect.cudasvc.com/url?a=https%3a%2f%2fpwww.portal.euromonitor.com&c=E,1,5lKMkGvhqldYuCSP0YS1_ac8gkLtU2DOI9YNal6u_QKzRAVqyzuVyw6jztgk3cvS2ozEm2PsDleziDl-KpLRoWqtQge59EDaKeVw-0YNINnObBn-uR3G&typo=1>^/

AnonymousURL -*



Best Regards,
Dino Yeo
Library Specialist
SMU Libraries
Singapore Management University



From: Laszlo Gercsov <[email protected]<mailto:[email protected]>>
Sent: Tuesday, September 10, 2019 11:22 AM
To: Dino YEO <[email protected]<mailto:[email protected]>>; [email protected]<mailto:[email protected]>
Subject: Re: Euromonitor Passport - Firefox issue



Hi Dino.



I am using FireFox 69.0 64 bit Windows 10 Enterprise v1803 build 17134.885



First, it took a long time, then the page displayed. Now it just comes up. EZproxy is configured to treat my IP address as off campus.



My stanza is the OCLC stanza dated 20190312 :-



Title Passport (Euromonitor International) (updated 20190312)

URL MailScanner has detected a possible fraud attempt from "linkprotect.cudasvc.com" claiming to be http://www.portal.euromonitor.com/portal/server.pt<https://linkprotect.cudasvc.com/url?a=http%3a%2f%2fwww.portal.euromonitor.com%2fportal%2fserver.pt&c=E,1,j8ytUs2NSl7XR5jiI1sFn2ttDNx_ZFoJyrX9q7zNs5RmAhSijbdHjkIkMz_iGHZ8Nd6q6k0tSYa5ypI1J7HiEWGWvhgcYHEVa1KHVbm32Q,,&typo=1>

HJ MailScanner has detected a possible fraud attempt from "linkprotect.cudasvc.com" claiming to be https://www.portal.euromonitor.com<https://linkprotect.cudasvc.com/url?a=https%3a%2f%2fwww.portal.euromonitor.com&c=E,1,yzUDek7ORr2zzBZ9E_YF3KEdBdvPUzxiBHreVYOK5kieJL_pU4P4lH5ymMeetKoMHZSVCrHNR_fhd8l1bNYgb064Bw6pdgTtx8CWO4nXtmaR1xSG64yv_uL8fg,,&typo=1>

HJ MailScanner has detected a possible fraud attempt from "linkprotect.cudasvc.com" claiming to be www.portal.euromonitor.com<https://linkprotect.cudasvc.com/url?a=http%3a%2f%2fwww.portal.euromonitor.com&c=E,1,iRhJhC7xUVxqdIcbyRs0T1GP-E6rXyvLzmtDybxp1LJNZuYjUOIjCI9EFlfH1rNpHVePSoSWK3y_OHZRgY8Gbki67aWw9e7H6ld4BbGs4GPROGN6PNg2Cw,,&typo=1>

HJ MailScanner has detected a possible fraud attempt from "linkprotect.cudasvc.com" claiming to be portal.euromonitor.com<https://linkprotect.cudasvc.com/url?a=https%3a%2f%2fportal.euromonitor.com&c=E,1,L2XhtN7CLJb-F4xJSU3Mgsshx-p3BKunh1kEHihD2HY2ictwcwvT37COOiJFQrFwIR2l4O2vwdwi8z63TogLAzRWPHaBDw6aH9mX_6kWeQp0w37Mvb4e1G0,&typo=1>

DJ MailScanner has detected a possible fraud attempt from "linkprotect.cudasvc.com" claiming to be portal.euromonitor.com<https://linkprotect.cudasvc.com/url?a=https%3a%2f%2fportal.euromonitor.com&c=E,1,mnwCgGJijhR-bJxUUjEiHCoIlJ5rgOlEux6sy14SmFKsNgVpglhL--tiL5YVgLHFPyouBCF_mf3krgFBJY_5_Zb1MvYdR2X4pdo8Hv67g-zg8ho,&typo=1>

DJ MailScanner has detected a possible fraud attempt from "linkprotect.cudasvc.com" claiming to be euromonitor.com<https://linkprotect.cudasvc.com/url?a=https%3a%2f%2feuromonitor.com&c=E,1,-LKpJon3vvPeimD1IhyNJUbj7rbC-n8qpZ20cgTd8Q0O13dyo-MmRS3RJqJmVY38pQKziWB3LkYQ42wyxNGAiqb-kuD7xeWZT7gf3lbHpXwa97Hig-w,&typo=1>

NeverProxy MailScanner has detected a possible fraud attempt from "linkprotect.cudasvc.com" claiming to be emportal.euromonitor.com<https://linkprotect.cudasvc.com/url?a=https%3a%2f%2femportal.euromonitor.com&c=E,1,us229-EFLZ1oJxpzBJWfKo8bbGsYq5zOZoZmyXIk_YcSPKFkOQ0Vf_AIRqR8W4M9FV8oNNsdHpSaIXiDeoqt1i7BRNy_fa0_0Qsu0Kmwl7JeLPfcVLn28ZbdKg,,&typo=1>

NeverProxy MailScanner has detected a possible fraud attempt from "linkprotect.cudasvc.com" claiming to be microservices.euromonitor.com<https://linkprotect.cudasvc.com/url?a=https%3a%2f%2fmicroservices.euromonitor.com&c=E,1,AoyKK4PF2gX98ZQ1rSfAzQV117Aa4_qmsUsO_xyP0rZqCsNQPjJlM0UcvbLsFQ8H9UBG-lGlucSzFycYgmz06IVZ7p0a6uhiRETkRrcegPTJKg,,&typo=1>

NeverProxy MailScanner has detected a possible fraud attempt from "linkprotect.cudasvc.com" claiming to be searchservice.euromonitor.com<https://linkprotect.cudasvc.com/url?a=https%3a%2f%2fsearchservice.euromonitor.com&c=E,1,Sp0l5k_Wq1Lla4XhQHM1Qyk8nj5e2IIz2QmTLTB4iX_M6bi7DMPSTRjqUdkYZbG2p_DsU-DvWZ9EbDv7zPdHtxLcFm02A7w84uPU_HbXPHOIbeVY3fZRr8BZ&typo=1>

NeverProxy MailScanner has detected a possible fraud attempt from "linkprotect.cudasvc.com" claiming to be search-service.euromonitor.com<https://linkprotect.cudasvc.com/url?a=https%3a%2f%2fsearch-service.euromonitor.com&c=E,1,I4mmV1-2MBpGIfqgO8qm8VJWCGtkAKsSOo1T-CWptn1KRPUkIloH2ATv1mbd-uMX4VYULUJUKSik23955x4CGHg34riCG3xh-ZhsHUVpsP-FG7WQEZwA&typo=1>

Find //MailScanner has detected a possible fraud attempt from "linkprotect.cudasvc.com" claiming to be //www.portal.euromonitor.com/<https://linkprotect.cudasvc.com/url?a=https%3a%2f%2f%2f%2fwww.portal.euromonitor.com%2f&c=E,1,c4ahRKxrOD-n8HT-Ha4VF29JytvY1jOuGD9bWGc5uG94Sx0r49vDYhcd_IQ9G22b_QU6fbUdJJOcyqouP6f7GejKjHGYzjtC8g-5kYCM_z_d-EiedpMwRL_8t0Q6&typo=1>

Replace //^MailScanner has detected a possible fraud attempt from "linkprotect.cudasvc.com" claiming to be pwww.portal.euromonitor.com<https://linkprotect.cudasvc.com/url?a=https%3a%2f%2fpwww.portal.euromonitor.com&c=E,1,GzSHMOplbV6dGZhML-C0851GBDSoSmLc4uNqHKy8j66GtzNdJCVZCsE4Gx4bov7q2m8LD22t4_aJ3uSjxRnsL5MMEnb_aDrYkNQeWmaWlg,,&typo=1>^/



Best,



Laszlo.





________________________________

From: EZproxy List <[email protected]<mailto:[email protected]>> on behalf of Dino YEO <[email protected]<mailto:[email protected]>>
Sent: Tuesday, 10 September 2019 11:27 AM
To: [email protected]<mailto:[email protected]> <[email protected]<mailto:[email protected]>>
Subject: Re: [EZPROXY-L] Euromonitor Passport - Firefox issue



SMU Classification: Restricted



Hi Sharon,



Thank you for the testing. I will check with our vendor and see if they have any advice. I will update you again if I got any good news.



It's a bit tricky here, seems like Firefox does not support one of the features here but Chrome does. So I am not sure if we should play around with

the stanza...



Best Regards,
Dino Yeo
Library Specialist
SMU Libraries
Singapore Management University



From: Sharon Tait <[email protected]<mailto:[email protected]>>
Sent: Monday, September 9, 2019 8:32 PM
To: Dino YEO <[email protected]<mailto:[email protected]>>; [email protected]<mailto:[email protected]>
Subject: Re: Euromonitor Passport - Firefox issue



Hi Dino

Confirmed I am seeing the same results as you with the page not loading and hanging with the squares.

Also did the same under tobacco..company profiles..same results

Everything seems fine up to that point.

Sharon

Sharon Tait

Seneca Libraries

Digital Resources and Systems



________________________________

From: EZproxy List <[email protected]<mailto:[email protected]>> on behalf of Dino YEO <[email protected]<mailto:[email protected]>>
Sent: Monday, September 9, 2019 4:51:02 AM
To: [email protected]<mailto:[email protected]> <[email protected]<mailto:[email protected]>>
Subject: [EZPROXY-L] Euromonitor Passport - Firefox issue



[EXTERNAL EMAIL]



SMU Classification: Restricted



Hi all,



If you have Euromonitor Passport, could you help me do the following test?

You will only get this error in Firefox (desktop), it works well in Firefox mobile and Chrome.



Steps:

1.       From the main page, select "Industries" and then "Eyewear" on the top menu

2.       After new page is loaded, scroll down and look for "Company Profiles"

3.       Click onto "View All Profiles"

4.       From the result page, select any company name, for example, first one that appears "Al Amin Medical Instruments Co LLC in Eyewear (United Arab Emirates)"

5.       The following page will stop at the "tiny squares" blinking from left to right....



If you do not have this issue, could you share your stanza with me please?

Thank you.





Best Regards,
Dino Yeo
Library Specialist
SMU Libraries
Tel: +65 6828 0358

Singapore Management University
library.smu.edu.sg<https://linkprotect.cudasvc.com/url?a=https%3a%2f%2fprotect-au.mimecast.com%2fs%2fE7CCC2xMRkURVM9QSnraNg%3fdomain%3dlibrary.smu.edu.sg&c=E,1,BR2u5kaqP1Oxhr-99LSUVfA8EtWI3Ab_p92sf9M7Eee_onhBGoQ3vtrln7Yhyta7OLB3CQD4molzbf8HJCUVct-23TbYnBbih5LHoIyRT6g1snz9&typo=1>

Our Passion, Our Commitment, Your Advantage





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