Re: Passport - anyone has this blank screen issue?

SMU Classification: Restricted

Hi Laszlo,

Okay noted, I have revised the Find/Replace to ^S.
Will let you know if it works :) Thank you.

Best Regards,
Dino Yeo
Library Specialist
SMU Libraries
Singapore Management University

From: Laszlo Gercsov <[email protected]>
Sent: Thursday, November 7, 2019 12:40 PM
To: Dino YEO <[email protected]>; [email protected]
Subject: Re: [EZPROXY-L] Passport - anyone has this blank screen issue?

Hi Dino.

I change the Find/Replace as described below and now I select industries and the page displays.

Title Passport (Euromonitor International) (updated 20191017)
URL http://www.portal.euromonitor.com/portal/server.pt
HJ https://www.portal.euromonitor.com
HJ www.portal.euromonitor.com<http://www.portal.euromonitor.com>
HJ https://portal.euromonitor.com
HJ portal.euromonitor.com
DJ portal.euromonitor.com
DJ euromonitor.com
NeverProxy emportal.euromonitor.com
NeverProxy microservices.euromonitor.com
NeverProxy searchservice.euromonitor.com
NeverProxy search-service.euromonitor.com
Find //www.portal.euromonitor.com/
Replace //^Swww.portal.euromonitor.com^/

Best,

Laszlo.

________________________________
From: Laszlo Gercsov <[email protected]<mailto:[email protected]>>
Sent: Thursday, 7 November 2019 3:35 PM
To: Dino YEO <[email protected]<mailto:[email protected]>>; [email protected]<mailto:[email protected]> <[email protected]<mailto:[email protected]>>
Subject: Re: [EZPROXY-L] Passport - anyone has this blank screen issue?

Hi Dino.

I believe the Find/Replace definitely should be changed. The document at https://help.oclc.org/Library_Management/EZproxy/Configure_resources/Find_Replace says "^Phostname^ changes to HTTP which has dots instead of hyphens.

The proxied starting page had broken images where the image URL had :-

src='//www.portal.euromonitor.com.

This is a HTTP URL which already has dots not hyphens.

I changed the Find/Replace to ^S instead of ^P and now the image links are good :-

Find //www.portal.euromonitor.com/
Replace //^Swww.portal.euromonitor.com^/

Best,

Laszlo.


________________________________
From: EZproxy List <[email protected]<mailto:[email protected]>> on behalf of Dino YEO <[email protected]<mailto:[email protected]>>
Sent: Thursday, 7 November 2019 2:50 PM
To: [email protected]<mailto:[email protected]> <[email protected]<mailto:[email protected]>>
Subject: Re: [EZPROXY-L] Passport - anyone has this blank screen issue?


SMU Classification: Restricted



Thank you Mike and Marcie too, sorry to miss our your names in the previous email.



Seems like Find/Replace is the main culprit. I will give it a try if my current stanza fail to work.

Thank you for your help!



Best Regards,
Dino Yeo
Library Specialist
SMU Libraries
Singapore Management University



From: EZproxy List <[email protected]<mailto:[email protected]>> On Behalf Of Michael Paulmeno
Sent: Thursday, November 7, 2019 1:08 AM
To: [email protected]<mailto:[email protected]>
Subject: Re: [EZPROXY-L] Passport - anyone has this blank screen issue?



We noticed he problem as well.  For us the PHE line did nothing, but commenting out the find/replace lines solve the issue.  I am curious to know if there are any other ramifications of doing so, but am thankful for resolution.



Cheers,

Mike



From: EZproxy List <[email protected]<mailto:[email protected]>> On Behalf Of Sharon Tait
Sent: Wednesday, November 6, 2019 10:07 AM
To: [email protected]<mailto:[email protected]>
Subject: Re: [EZPROXY-L] Passport - anyone has this blank screen issue?



I added Tim's PHE line and this appears to resolve the issue for us.

Note sure if removing the find/replace statements is a better solution,but for now I will go with the PHE and monitor any issues.

Thanks everyone for your input/resolutions!



Sharon



Sharon Tait

Seneca College Libraries
Digital Resources and Systems Technician
Digital Library Services & Information Systems
1750 Finch Ave E

Toronto, Ontario

M2J 2X5

http://library.senecacollege.ca<https://protect-au.mimecast.com/s/FWiiCyoj8PuJz1y9fZS1gH?domain=library.senecacollege.ca>



(416)491-5050 ext. 22071
(416)803-2071 (cell)



[1484078188757_Alma_Certified_Admin_Logo_sm.png.png]

________________________________

From: EZproxy List <[email protected]<mailto:[email protected]>> on behalf of Marcie Burton <[email protected]<mailto:[email protected]>>
Sent: Wednesday, November 6, 2019 9:24 AM
To: [email protected]<mailto:[email protected]> <[email protected]<mailto:[email protected]>>
Subject: Re: [EZPROXY-L] Passport - anyone has this blank screen issue?



[EXTERNAL EMAIL]



We had the same problem after upgrading to the new stanza.  After some trial and error, I found that removing the text below fixed this issue for us.



Find //www.portal.euromonitor.com/<https://protect-au.mimecast.com/s/VhRZCANpnDCV3Q17C90yf2?domain=portal.euromonitor.com>

Replace //^pwww.portal.euromonitor.com<https://protect-au.mimecast.com/s/6pxrCBNqgBCA9GlEIjaz_U?domain=pwww.portal.euromonitor.com>^/



So this is the stanza we use at UNC Greensboro:



Title Passport (Euromonitor International) (updated 20191017)
URL http://www.portal.euromonitor.com/portal/server.pt<https://protect-au.mimecast.com/s/hZcHCD1vRkCMK9OgclewWY?domain=portal.euromonitor.com>
HJ https://www.portal.euromonitor.com<https://protect-au.mimecast.com/s/IdYoCE8wlRCnJ76RCQWafM?domain=portal.euromonitor.com>
HJ www.portal.euromonitor.com<https://protect-au.mimecast.com/s/P5pvCJyBZ6tymJQ0TyobiX?domain=portal.euromonitor.com>
HJ https://portal.euromonitor.com<https://protect-au.mimecast.com/s/rz6NCK1DOrC9vor3u2kmC5?domain=portal.euromonitor.com>
HJ portal.euromonitor.com<https://protect-au.mimecast.com/s/zfiHCL7Eg9fXpWYEu5wizs?domain=portal.euromonitor.com>
DJ portal.euromonitor.com<https://protect-au.mimecast.com/s/zfiHCL7Eg9fXpWYEu5wizs?domain=portal.euromonitor.com>
DJ euromonitor.com<https://protect-au.mimecast.com/s/tXTgCMwGj8C90r6EuNOM0W?domain=euromonitor.com>
NeverProxy emportal.euromonitor.com<https://protect-au.mimecast.com/s/568tCNLJxki9rWMvuluJ1e?domain=emportal.euromonitor.com>
NeverProxy microservices.euromonitor.com<https://protect-au.mimecast.com/s/Hc5zCOMK7Ycw982qsRthb7?domain=microservices.euromonitor.com>
NeverProxy searchservice.euromonitor.com<https://protect-au.mimecast.com/s/20tLCP7L1NfZrw5yU9vIKE?domain=searchservice.euromonitor.com>
NeverProxy search-service.euromonitor.com<https://protect-au.mimecast.com/s/QZ1cCQnM1Wf9EQNzuVvpBG?domain=search-service.euromonitor.com>



I am not really sure why.  It could be a conflict between directives that are listed above.



Marcie Burton





On Wed, Nov 6, 2019 at 2:05 AM Dino YEO <[email protected]<mailto:[email protected]>> wrote:

SMU Classification: Restricted



Hi all,



Before the Firefox issue can be resolved, now we have another feedback that after selecting any one of the Industries, the screen just appeared without any information. See the picture attached. Anyone has this issue too? I tried on both Chrome and Firefox, I tried Eyewear, Alcoholic Drinks, Beauty and Personal Care, none of them works.



[cid:[email protected]]



Best Regards,
Dino Yeo
Library Specialist
SMU Libraries
Tel: +65 6828 0358

Singapore Management University
library.smu.edu.sg<https://protect-au.mimecast.com/s/QYgxCRONg6sQk6g7spaycB?domain=library.smu.edu.sg>

Our Passion, Our Commitment, Your Advantage





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--

Marcie Burton

Electronic Resources Cataloging Technician
The University of North Carolina at Greensboro
Technical Services Department
Walter Clinton Jackson Library
P.O. Box 26170
Greensboro, NC 27402-6170
Phone: 336.265.7489 or 336.334.5781
[email protected]<mailto:[email protected]>



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