Re: Passport - anyone has this blank screen issue?

SMU Classification: Restricted

Hi Andy, 

another thing to take note: Passport seems to be working well with Chrome (78.0.3904.97 64-bit) but not Firefox (70.0.1 64-bit).
The content feature that you mentioned cannot be loaded in Firefox. Previously I have also reported that Firefox is unable to load some of the "Industries" data, for example, Eyewear. I managed to test it without going thr' ezproxy and Firefox is still showing the same problem. I have feedback to the vendor.


Best Regards,
Dino Yeo
Library Specialist
SMU Libraries
Singapore Management University



-----Original Message-----
From: EZproxy List <[email protected]> On Behalf Of Andy Boze
Sent: Friday, November 15, 2019 7:50 AM
To: [email protected]
Subject: Re: [EZPROXY-L] Passport - anyone has this blank screen issue?

I just noticed that OCLC has released an updated Passport stanza. It looks like they used Dino's. Thanks, Dino!

BTW, I think the missing Featured Content on mobile devices is due to a flaw in the Passport product itself, not with EZProxy. If I narrow my desktop browser window sufficiently, the Featured Content disappears, even when it's not proxied.

Andy

On 11/11/19 9:56 PM, Dino YEO wrote:
> SMU Classification: Restricted
> 
> Hi Mike,
> 
> You are right. It doesn't work on mobile phone but ipad and laptops are okay.
> Seems like there are so many issues...
> 
> Best Regards,
> Dino Yeo
> Library Specialist
> SMU Libraries
> Singapore Management University
> 
> 
> -----Original Message-----
> From: EZproxy List <[email protected]> On Behalf Of Michael 
> Paulmeno
> Sent: Tuesday, November 12, 2019 2:08 AM
> To: [email protected]
> Subject: Re: [EZPROXY-L] Passport - anyone has this blank screen issue?
> 
> Dino,
> 	Thank you for the stanza below.  While "Featured Content" doesn't seem to load on a mobile device, everything else seems fine.
> 
> Cheers,
> Mike
> 
> -----Original Message-----
> From: EZproxy List <[email protected]> On Behalf Of Dino YEO
> Sent: Sunday, November 10, 2019 9:26 PM
> To: [email protected]
> Subject: Re: [EZPROXY-L] Passport - anyone has this blank screen issue?
> 
> SMU Classification: Restricted
> 
> Hi Andy,
> 
> You are most welcome. Glad that it helps!
> 
> To the rest who are still having problem, this is my latest stanza that is working, hope it helps:
> 
> AnonymousURL +https://pro.fontawesome.com/* Title Passport 
> (Euromonitor International) URL 
> http://www.portal.euromonitor.com/portal/server.pt
> HJ https://www.portal.euromonitor.com
> HJ www.portal.euromonitor.com
> HJ https://pro.fontawesome.com
> HJ portal.euromonitor.com
> HJ https://cdn.media.euromonitor.com
> HJ cdn.media.euromonitor.com
> DJ media.euromonitor.com
> DJ portal.euromonitor.com
> DJ euromonitor.com
> NeverProxy emportal.euromonitor.com
> NeverProxy microservices.euromonitor.com NeverProxy 
> searchservice.euromonitor.com NeverProxy 
> search-service.euromonitor.com NeverProxy 
> search.service.euromonitor.com NeverProxy 
> service-portal.euromonitor.com Find //www.portal.euromonitor.com/ 
> Replace //^swww.portal.euromonitor.com^/ Find 
> //cdn.media.euromonitor.com/ Replace //^scdn.media.euromonitor.com^/ 
> AnonymousURL -*
> 
> Best Regards,
> Dino Yeo
> Library Specialist
> SMU Libraries
> Singapore Management University
> 
> 
> -----Original Message-----
> From: EZproxy List <[email protected]> On Behalf Of Andy Boze
> Sent: Friday, November 8, 2019 1:24 PM
> To: [email protected]
> Subject: Re: [EZPROXY-L] Passport - anyone has this blank screen issue?
> 
> Thanks, Dino!
> 
> It looks like it worked for me. I had to use the AnonymousURL 
> directives as well as
> 
> H https://pro.fontawesome.com
> 
> I can see that the fontawesome all.css file was retrieved and the CSS applied. I'm seeing the dropdown chevrons instead of the boxes as in Jackie's image.
> 
> In case you didn't catch it, the # needs to be removed from the first AnonymousURL line.
> 
> Andy
> 
> On 11/7/2019 9:37 PM, Jackie Chen wrote:
>> Thanks a lot, Dino. Tried it but didn’t work at our environment.
>>
>> Regards
>> Jackie
>>
>> From: Dino YEO <[email protected]>
>> Sent: Friday, 8 November 2019 2:52 PM
>> To: Jackie Chen <[email protected]>; [email protected]
>> Subject: {Spam?} RE: [EZPROXY-L] Passport - anyone has this blank screen issue?
>>
>>
>> SMU Classification: Restricted
>>
>> Hi Jackie,
>>
>> Try adding this two lines:
>>
>> #AnonymousURL +https://pro.fontawesome.com/* .
>> .
>> .
>> AnonymousURL -*
>>
>> Best Regards,
>> Dino Yeo
>> Library Specialist
>> SMU Libraries
>> Singapore Management University
>>
>> From: EZproxy List
>> <[email protected]<mailto:[email protected]>> On Behalf 
>> Of Jackie Chen
>> Sent: Friday, November 8, 2019 9:14 AM
>> To: [email protected]<mailto:[email protected]>
>> Subject: Re: [EZPROXY-L] Passport - anyone has this blank screen issue?
>>
>>
>> Hi Andy,
>>
>> I should mention this at my last email. Using H or HJ for the fonts is still not working. You will see some icons are display wrong on some subsites, example below (any pages from top "industries" menu). I had tried quite a few other codes, couldn't make it work. Does any Ezproxy Guru knows how to fix it?
>>
>>
>>
>> [cid:[email protected]]
>>
>>
>>
>> Best Regards
>>
>> Jackie
>>
>>
>>
>>
>>
>> -----Original Message-----
>> From: EZproxy List
>> <[email protected]<mailto:[email protected]>> On Behalf 
>> Of Andy Boze
>> Sent: Friday, 8 November 2019 1:45 PM
>> To: [email protected]<mailto:[email protected]>
>> Subject: Re: [EZPROXY-L] Passport - anyone has this blank screen issue?
>>
>>
>>
>> Jackie,
>>
>>
>>
>> Thanks, that works great. I've included the stanza I'm now using below.
>>
>> The only other thing I've added is
>>
>>
>>
>> H https://pro.fontawesome.com
>>
>>
>>
>> instead of NeverProxy as some are using. That results in a 403 Forbidden error, so the CSS never gets loaded. Though even with the H directive, I'm not sure that the fontawesome CSS is getting loaded.
>>
>>
>>
>> Title    Passport (Euromonitor International)
>>
>> URL     http://www.portal.euromonitor.com/portal/server.pt
>>
>> HJ        https://www.portal.euromonitor.com
>>
>> HJ        www.portal.euromonitor.com<http://www.portal.euromonitor.com>
>>
>> HJ        https://portal.euromonitor.com
>>
>> HJ        portal.euromonitor.com
>>
>> HJ        https://cdn.media.euromonitor.com
>>
>> HJ        cdn.media.euromonitor.com
>>
>> DJ        media.euromonitor.com
>>
>> DJ        portal.euromonitor.com
>>
>> DJ        euromonitor.com
>>
>> NeverProxy emportal.euromonitor.com
>>
>> NeverProxy microservices.euromonitor.com NeverProxy 
>> searchservice.euromonitor.com NeverProxy 
>> search-service.euromonitor.com
>>
>> H         https://pro.fontawesome.com
>>
>> Find //www.portal.euromonitor.com/
>>
>> Replace //^Swww.portal.euromonitor.com^/ Find 
>> //cdn.media.euromonitor.com/ Replace //^Scdn.media.euromonitor.com^/
>>
>>
>>
>> On 11/7/19 5:29 PM, Jackie Chen wrote:
>>
>>> Hi All,
>>
>>> With the following Find/replace code, it fixes the image display on the “Your Analysts" and "Your Account Managers" section.
>>
>>>
>>
>>> Find //cdn.media.euromonitor.com/
>>
>>> Replace //^Scdn.media.euromonitor.com^/
>>
>>>
>>
>>> Best Regards
>>
>>>
>>
>>>
>>
>>> [AUT]<https://www.aut.ac.nz/>
>>
>>> (Mr) Jackie Chen
>>
>>> Web and Digital Initiatives Specialist Library Auckland University 
>>> of
>>
>>> Technology
>>
>>>
>>
>>>
>>
>>> P 09 921 9999    E [email protected]<mailto:[email protected]<mailto:[email protected]%3cmailto:[email protected]>>    W aut.ac.nz<https://www.aut.ac.nz/>
>>
>>> [https://www.aut.ac.nz/__data/assets/image/0011/571817/teal-strip.gi
>>> f
>>> ]
>>
>>>
>>
>>>
>>
>>>
>>
>>> From: EZproxy List
>>> <[email protected]<mailto:[email protected]>> On Behalf 
>>> Of Michael
>>
>>> Paulmeno
>>
>>> Sent: Friday, 8 November 2019 10:46 AM
>>
>>> To: [email protected]<mailto:[email protected]>
>>
>>> Subject: Re: [EZPROXY-L] Passport - anyone has this blank screen issue?
>>
>>>
>>
>>> Here is the stanza we are using:
>>
>>>
>>
>>> #PHE
>>> www.portal.euromonitor.com$<http://www.portal.euromonitor.com$<http:
>>> / /www.portal.euromonitor.com$%3chttp:/www.portal.euromonitor.com$>>
>>
>>> www-portal-euromonitor-com Title Passport (Euromonitor 
>>> International)
>>
>>> (updated 20191017) URL
>>
>>> http://www.portal.euromonitor.com/portal/server.pt
>>
>>> HJ https://www.portal.euromonitor.com
>>
>>> HJ
>>> www.portal.euromonitor.com<http://www.portal.euromonitor.com<http://
>>> w ww.portal.euromonitor.com%3chttp:/www.portal.euromonitor.com>>
>>
>>> HJ https://portal.euromonitor.com
>>
>>> HJ portal.euromonitor.com
>>
>>> DJ portal.euromonitor.com
>>
>>> DJ euromonitor.com
>>
>>> NeverProxy emportal.euromonitor.com
>>
>>> NeverProxy microservices.euromonitor.com NeverProxy
>>
>>> searchservice.euromonitor.com NeverProxy
>>
>>> search-service.euromonitor.com Find //www.portal.euromonitor.com/
>>
>>> Replace //^Swww.portal.euromonitor.com^/ NeverProxy
>>
>>> pro.fontawesome.com
>>
>>>
>>
>>> It enables us to see the “featured content” section and also the “industry” pages.  We can also see the analyst pictures on the home page.  However no amount of tinkering can make the pictures appear for us on the industry pages.
>>
>>>
>>
>>> Cheers,
>>
>>> Mike
>>
>>>
>>
>>> From: EZproxy List
>>
>>> <[email protected]<mailto:[email protected]<mailto:EZPRO
>>> X [email protected]%3cmailto:[email protected]>>> On Behalf Of
>>
>>> Kathryn Silberger
>>
>>> Sent: Thursday, November 7, 2019 1:31 PM
>>
>>> To:
>>> [email protected]<mailto:[email protected]<mailto:EZPROX
>>> Y [email protected]%3cmailto:[email protected]>>
>>
>>> Subject: Re: [EZPROXY-L] Passport - anyone has this blank screen issue?
>>
>>>
>>
>>> We also do not see anything in the boxes for "Your Analysts" and 
>>> "Your
>>
>>> Account Managers".
>>
>>>
>>
>>>
>>
>>> Katy
>>
>>>
>>
>>> Kathryn K. Silberger
>>
>>> Senior Librarian Digital Content Services James A. Cannavino Library
>>
>>> Marist College
>>
>>> 3399 North Road
>>
>>> Poughkeepsie, NY  12601
>>
>>> [email protected]<mailto:[email protected]<mai
>>> l 
>>> to:[email protected]%3cmailto:[email protected]
>>> u
>>>>>
>>
>>> (845) 575-3419
>>
>>>
>>
>>> ________________________________
>>
>>> From: EZproxy List
>>
>>> <[email protected]<mailto:[email protected]<mailto:EZPRO
>>> X [email protected]%3cmailto:[email protected]>>> on behalf of
>>
>>> Andy Boze
>>> <[email protected]<mailto:[email protected]<mailto:[email protected]%3cmailto:bo
>>> z
>>> [email protected]>>>
>>
>>> Sent: Thursday, November 7, 2019 12:18 PM
>>
>>> To:
>>> [email protected]<mailto:[email protected]<mailto:EZPROX
>>> Y [email protected]%3cmailto:[email protected]>>
>>
>>> <[email protected]<mailto:[email protected]<mailto:EZPRO
>>> X [email protected]%3cmailto:[email protected]>>>
>>
>>> Subject: Re: [EZPROXY-L] Passport - anyone has this blank screen issue?
>>
>>>
>>
>>> [EXTERNAL EMAIL]
>>
>>>
>>
>>> There's one small issue I'm seeing after modifying the stanza, and I
>>
>>> don't know whether it could have larger implications. If I click on
>>
>>> one of the industries, the images under "Your Analysts" and "Your
>>
>>> Account Managers" don't appear (unless they've previously been
>>
>>> cached). I can hover over them and the person's information displays, just no image.
>>
>>>
>>
>>> Andy
>>
>>>
>>
>>> On 11/7/19 4:14 AM, Robinson, Sharon wrote:
>>
>>>> Hi Laszlo,
>>
>>>>
>>
>>>> A huge thank you from Edinburgh Napier. This has fixed our issue.
>>
>>>>
>>
>>>> Best regards,
>>
>>>>
>>
>>>> Sharon
>>
>>>>
>>
>>>> From: EZproxy List
>>
>>>> <[email protected]<mailto:[email protected]<mailto:EZPR
>>>> O [email protected]%3cmailto:[email protected]>>> On Behalf
>>
>>>> Of Laszlo Gercsov
>>
>>>> Sent: 07 November 2019 04:40
>>
>>>> To:
>>>> [email protected]<mailto:[email protected]<mailto:EZPRO
>>>> X [email protected]%3cmailto:[email protected]>>
>>
>>>> Subject: Re: [EZPROXY-L] Passport - anyone has this blank screen issue?
>>
>>>>
>>
>>>> ​
>>
>>>>
>>
>>>> CAUTION: This email originated from outside Edinburgh Napier University. Do not follow links or open attachments if you doubt the authenticity of the sender or the content.
>>
>>>> Hi Dino.
>>
>>>>
>>
>>>> I change the Find/Replace as described below and now I select industries and the page displays.
>>
>>>>
>>
>>>> Title Passport (Euromonitor International) (updated 20191017) URL
>>
>>>> http://www.portal.euromonitor.com/portal/server.pt
>>
>>>> HJ https://www.portal.euromonitor.com
>>
>>>> HJ
>>>> www.portal.euromonitor.com<http://www.portal.euromonitor.com<http:/
>>>> / www.portal.euromonitor.com%3chttp:/www.portal.euromonitor.com>>
>>
>>>> HJ https://portal.euromonitor.com
>>
>>>> HJ portal.euromonitor.com
>>
>>>> DJ portal.euromonitor.com
>>
>>>> DJ euromonitor.com
>>
>>>> NeverProxy emportal.euromonitor.com
>>
>>>> NeverProxy microservices.euromonitor.com NeverProxy
>>
>>>> searchservice.euromonitor.com NeverProxy
>>
>>>> search-service.euromonitor.com Find //www.portal.euromonitor.com/
>>
>>>> Replace //^Swww.portal.euromonitor.com^/
>>
>>>>
>>
>>>> Best,
>>
>>>>
>>
>>>> Laszlo.
>>
>>>>
>>
>>>> ________________________________
>>
>>>> From: Laszlo Gercsov
>>
>>>> <[email protected]<mailto:[email protected]<mailto:la
>>>> s [email protected]%3cmailto:[email protected]>>>
>>
>>>> Sent: Thursday, 7 November 2019 3:35 PM
>>
>>>> To: Dino YEO
>>>> <[email protected]<mailto:[email protected]<mailto:[email protected]
>>>> U .SG%3cmailto:[email protected]>>>;
>>
>>>> [email protected]<mailto:[email protected]<mailto:EZPRO
>>>> X [email protected]%3cmailto:[email protected]>>
>>
>>>> <[email protected]<mailto:[email protected]<mailto:EZPR
>>>> O [email protected]%3cmailto:[email protected]>>>
>>
>>>> Subject: Re: [EZPROXY-L] Passport - anyone has this blank screen issue?
>>
>>>>
>>
>>>> Hi Dino.
>>
>>>>
>>
>>>> I believe the Find/Replace definitely should be changed. The document at https://help.oclc.org/Library_Management/EZproxy/Configure_resources/Find_Replace says "^Phostname^ changes to HTTP which has dots instead of hyphens.
>>
>>>>
>>
>>>> The proxied starting page had broken images where the image URL had
>>
>>>> :-
>>
>>>>
>>
>>>> src='//www.portal.euromonitor.com.
>>
>>>>
>>
>>>> This is a HTTP URL which already has dots not hyphens.
>>
>>>>
>>
>>>> I changed the Find/Replace to ^S instead of ^P and now the image
>>
>>>> links are good :-
>>
>>>>
>>
>>>> Find //www.portal.euromonitor.com/
>>
>>>> Replace //^Swww.portal.euromonitor.com^/
>>
>>>>
>>
>>>> Best,
>>
>>>>
>>
>>>> Laszlo.
>>
>>>>
>>
>>>>
>>
>>>> ________________________________
>>
>>>> From: EZproxy List
>>
>>>> <[email protected]<mailto:[email protected]<mailto:EZPR
>>>> O [email protected]%3cmailto:[email protected]>>> on behalf
>>
>>>> of Dino YEO
>>>> <[email protected]<mailto:[email protected]<mailto:[email protected]
>>>> U
>>>> .SG%3cmailto:[email protected]>>>
>>
>>>> Sent: Thursday, 7 November 2019 2:50 PM
>>
>>>> To:
>>>> [email protected]<mailto:[email protected]<mailto:EZPRO
>>>> X [email protected]%3cmailto:[email protected]>>
>>
>>>> <[email protected]<mailto:[email protected]<mailto:EZPR
>>>> O [email protected]%3cmailto:[email protected]>>>
>>
>>>> Subject: Re: [EZPROXY-L] Passport - anyone has this blank screen issue?
>>
>>>>
>>
>>>>
>>
>>>> SMU Classification: Restricted
>>
>>>>
>>
>>>>
>>
>>>>
>>
>>>> Thank you Mike and Marcie too, sorry to miss our your names in the previous email.
>>
>>>>
>>
>>>>
>>
>>>>
>>
>>>> Seems like Find/Replace is the main culprit. I will give it a try if my current stanza fail to work.
>>
>>>>
>>
>>>> Thank you for your help!
>>
>>>>
>>
>>>>
>>
>>>>
>>
>>>> Best Regards,
>>
>>>> Dino Yeo
>>
>>>> Library Specialist
>>
>>>> SMU Libraries
>>
>>>> Singapore Management University
>>
>>>>
>>
>>>>
>>
>>>>
>>
>>>> From: EZproxy List
>>
>>>> <[email protected]<mailto:[email protected]<mailto:EZPR
>>>> O [email protected]%3cmailto:[email protected]>>> On Behalf
>>
>>>> Of Michael Paulmeno
>>
>>>> Sent: Thursday, November 7, 2019 1:08 AM
>>
>>>> To:
>>>> [email protected]<mailto:[email protected]<mailto:EZPRO
>>>> X [email protected]%3cmailto:[email protected]>>
>>
>>>> Subject: Re: [EZPROXY-L] Passport - anyone has this blank screen issue?
>>
>>>>
>>
>>>>
>>
>>>>
>>
>>>> We noticed he problem as well.  For us the PHE line did nothing, but commenting out the find/replace lines solve the issue.  I am curious to know if there are any other ramifications of doing so, but am thankful for resolution.
>>
>>>>
>>
>>>>
>>
>>>>
>>
>>>> Cheers,
>>
>>>>
>>
>>>> Mike
>>
>>>>
>>
>>>>
>>
>>>>
>>
>>>> From: EZproxy List
>>
>>>> <[email protected]<mailto:[email protected]<mailto:EZPR
>>>> O
>>>> X
>>
>>>> [email protected]%3cmailto:[email protected]<mailto:Y-L@OCLCL
>>>> I STS.ORG%3cmailto:[email protected]>>>> On Behalf Of
>>
>>>> Sharon Tait
>>
>>>> Sent: Wednesday, November 6, 2019 10:07 AM
>>
>>>> To:
>>
>>>> [email protected]<mailto:[email protected]<mailto:EZPRO
>>>> X 
>>>> Y<mailto:[email protected]%3cmailto:[email protected]%3
>>>> c
>>>> mailto:EZPROXY>
>>
>>>> [email protected]%3cmailto:[email protected]<mailto:-L@OCLCLIS
>>>> T S.ORG%3cmailto:[email protected]>>>
>>
>>>> Subject: Re: [EZPROXY-L] Passport - anyone has this blank screen issue?
>>
>>>>
>>
>>>>
>>
>>>>
>>
>>>> I added Tim's PHE line and this appears to resolve the issue for us.
>>
>>>>
>>
>>>> Note sure if removing the find/replace statements is a better solution,but for now I will go with the PHE and monitor any issues.
>>
>>>>
>>
>>>> Thanks everyone for your input/resolutions!
>>
>>>>
>>
>>>>
>>
>>>>
>>
>>>> Sharon
>>
>>>>
>>
>>>>
>>
>>>>
>>
>>>> Sharon Tait
>>
>>>>
>>
>>>> Seneca College Libraries
>>
>>>> Digital Resources and Systems Technician Digital Library Services &
>>
>>>> Information Systems
>>
>>>> 1750 Finch Ave E
>>
>>>>
>>
>>>> Toronto, Ontario
>>
>>>>
>>
>>>> M2J 2X5
>>
>>>>
>>
>>>> http://library.senecacollege.ca<https://protect-au.mimecast.com/s/F
>>>> W 
>>>> i<http://library.senecacollege.ca%3chttps:/protect-au.mimecast.com/
>>>> s
>>>> /FWi>
>>
>>>> iCyoj8PuJz1y9fZS1gH?domain=library.senecacollege.ca<http://library.
>>>> s
>>>> e
>>
>>>> necacollege.ca%3chttps:/protect-au.mimecast.com/s/FWiiCyoj8PuJz1y9f
>>>> Z
>>>> S
>>
>>>> 1gH?domain=library.senecacollege.ca>>
>>
>>>>
>>
>>>>
>>
>>>>
>>
>>>> (416)491-5050 ext. 22071
>>
>>>> (416)803-2071 (cell)
>>
>>>>
>>
>>>>
>>
>>>>
>>
>>>> [1484078188757_Alma_Certified_Admin_Logo_sm.png.png]
>>
>>>>
>>
>>>> ________________________________
>>
>>>>
>>
>>>> From: EZproxy List
>>
>>>> <[email protected]<mailto:[email protected]<mailto:EZPR
>>>> O
>>>> X
>>
>>>> [email protected]%3cmailto:[email protected]<mailto:Y-L@OCLCL
>>>> I STS.ORG%3cmailto:[email protected]>>>> on behalf of
>>
>>>> Marcie Burton
>>
>>>> <[email protected]<mailto:000000170c883f
>>>> c
>>>> 1
>>
>>>> [email protected]<mailto:000000170c883fc1-dmarc-request@
>>>> O 
>>>> C<mailto:[email protected]%3cmailto:000000170c883fc1-dma
>>>> r
>>>> c-request@OC>
>>
>>>> LCLISTS.ORG%3cmailto:[email protected]>>
>>>> >
>>
>>>> Sent: Wednesday, November 6, 2019 9:24 AM
>>
>>>> To:
>>
>>>> [email protected]<mailto:[email protected]<mailto:EZPRO
>>>> X 
>>>> Y<mailto:[email protected]%3cmailto:[email protected]%3
>>>> c
>>>> mailto:EZPROXY>
>>
>>>> [email protected]%3cmailto:[email protected]<mailto:-L@OCLCLIS
>>>> T S.ORG%3cmailto:[email protected]>>>
>>
>>>> <[email protected]<mailto:[email protected]<mailto:EZPR
>>>> O
>>>> X
>>
>>>> [email protected]%3cmailto:[email protected]<mailto:Y-L@OCLCL
>>>> I STS.ORG%3cmailto:[email protected]>>>>
>>
>>>> Subject: Re: [EZPROXY-L] Passport - anyone has this blank screen issue?
>>
>>>>
>>
>>>>
>>
>>>>
>>
>>>> [EXTERNAL EMAIL]
>>
>>>>
>>
>>>>
>>
>>>>
>>
>>>> We had the same problem after upgrading to the new stanza.  After some trial and error, I found that removing the text below fixed this issue for us.
>>
>>>>
>>
>>>>
>>
>>>>
>>
>>>> Find
>>
>>>> //www.portal.euromonitor.com/<https://protect-au.mimecast.com/s/VhR
>>>> Z
>>>> C
>>
>>>> ANpnDCV3Q17C90yf2?domain=portal.euromonitor.com>
>>
>>>>
>>
>>>> Replace
>>
>>>> //^pwww.portal.euromonitor.com<https://protect-au.mimecast.com/s/6p
>>>> x
>>>> r
>>
>>>> CBNqgBCA9GlEIjaz_U?domain=pwww.portal.euromonitor.com>^/
>>
>>>>
>>
>>>>
>>
>>>>
>>
>>>> So this is the stanza we use at UNC Greensboro:
>>
>>>>
>>
>>>>
>>
>>>>
>>
>>>> Title Passport (Euromonitor International) (updated 20191017) URL
>>
>>>> http://www.portal.euromonitor.com/portal/server.pt<https://protect-
>>>> a 
>>>> u<http://www.portal.euromonitor.com/portal/server.pt%3chttps:/prote
>>>> c
>>>> t-au>
>>
>>>> .mimecast.com/s/hZcHCD1vRkCMK9OgclewWY?domain=portal.euromonitor.co
>>>> m
>>>> <
>>
>>>> http://www.portal.euromonitor.com/portal/server.pt%3chttps:/protect
>>>> -
>>>> a
>>
>>>> u.mimecast.com/s/hZcHCD1vRkCMK9OgclewWY?domain=portal.euromonitor.c
>>>> o
>>>> m
>>
>>>>>> HJ
>>
>>>> https://www.portal.euromonitor.com<https://protect-au.mimecast.com/
>>>> s 
>>>> /<https://www.portal.euromonitor.com%3chttps:/protect-au.mimecast.c
>>>> o
>>>> m/s/>
>>
>>>> IdYoCE8wlRCnJ76RCQWafM?domain=portal.euromonitor.com<https://www.po
>>>> r
>>>> t
>>
>>>> al.euromonitor.com%3chttps:/protect-au.mimecast.com/s/IdYoCE8wlRCnJ
>>>> 7
>>>> 6
>>
>>>> RCQWafM?domain=portal.euromonitor.com>>
>>
>>>> HJ
>>
>>>> www.portal.euromonitor.com<https://protect-au.mimecast.com/s/P5pvCJ
>>>> y 
>>>> B<http://www.portal.euromonitor.com%3chttps:/protect-au.mimecast.co
>>>> m
>>>> /s/P5pvCJyB>
>>
>>>> Z6tymJQ0TyobiX?domain=portal.euromonitor.com<http://www.portal.euro
>>>> m
>>>> o
>>
>>>> nitor.com%3chttps:/protect-au.mimecast.com/s/P5pvCJyBZ6tymJQ0TyobiX?
>>>> d
>>
>>>> omain=portal.euromonitor.com>> HJ
>>
>>>> https://portal.euromonitor.com<https://protect-au.mimecast.com/s/rz
>>>> 6 
>>>> N<https://portal.euromonitor.com%3chttps:/protect-au.mimecast.com/s
>>>> /
>>>> rz6N>
>>
>>>> CK1DOrC9vor3u2kmC5?domain=portal.euromonitor.com<https://portal.eur
>>>> o
>>>> m
>>
>>>> onitor.com%3chttps:/protect-au.mimecast.com/s/rz6NCK1DOrC9vor3u2kmC5?
>>
>>>> domain=portal.euromonitor.com>> HJ
>>
>>>> portal.euromonitor.com<https://protect-au.mimecast.com/s/zfiHCL7Eg9
>>>> f
>>>> X
>>
>>>> pWYEu5wizs?domain=portal.euromonitor.com>
>>
>>>> DJ
>>
>>>> portal.euromonitor.com<https://protect-au.mimecast.com/s/zfiHCL7Eg9
>>>> f
>>>> X
>>
>>>> pWYEu5wizs?domain=portal.euromonitor.com>
>>
>>>> DJ
>>
>>>> euromonitor.com<https://protect-au.mimecast.com/s/tXTgCMwGj8C90r6Eu
>>>> N
>>>> O
>>
>>>> M0W?domain=euromonitor.com> NeverProxy
>>
>>>> emportal.euromonitor.com<https://protect-au.mimecast.com/s/568tCNLJ
>>>> x
>>>> k
>>
>>>> i9rWMvuluJ1e?domain=emportal.euromonitor.com>
>>
>>>> NeverProxy
>>
>>>> microservices.euromonitor.com<https://protect-au.mimecast.com/s/Hc5
>>>> z
>>>> C
>>
>>>> OMK7Ycw982qsRthb7?domain=microservices.euromonitor.com>
>>
>>>> NeverProxy
>>
>>>> searchservice.euromonitor.com<https://protect-au.mimecast.com/s/20t
>>>> L
>>>> C
>>
>>>> P7L1NfZrw5yU9vIKE?domain=searchservice.euromonitor.com>
>>
>>>> NeverProxy
>>
>>>> search-service.euromonitor.com<https://protect-au.mimecast.com/s/QZ
>>>> 1
>>>> c
>>
>>>> CQnM1Wf9EQNzuVvpBG?domain=search-service.euromonitor.com>
>>
>>>>
>>
>>>>
>>
>>>>
>>
>>>> I am not really sure why.  It could be a conflict between directives that are listed above.
>>
>>>>
>>
>>>>
>>
>>>>
>>
>>>> Marcie Burton
>>
>>>>
>>
>>>>
>>
>>>>
>>
>>>>
>>
>>>>
>>
>>>> On Wed, Nov 6, 2019 at 2:05 AM Dino YEO <[email protected]<mailto:[email protected]<mailto:[email protected]%3cmailto:[email protected]<mailto:[email protected]%3cmailto:[email protected]%3cmailto:[email protected]%3cmailto:[email protected]>>>> wrote:
>>
>>>>
>>
>>>> SMU Classification: Restricted
>>
>>>>
>>
>>>>
>>
>>>>
>>
>>>> Hi all,
>>
>>>>
>>
>>>>
>>
>>>>
>>
>>>> Before the Firefox issue can be resolved, now we have another feedback that after selecting any one of the Industries, the screen just appeared without any information. See the picture attached. Anyone has this issue too? I tried on both Chrome and Firefox, I tried Eyewear, Alcoholic Drinks, Beauty and Personal Care, none of them works.
>>
>>>>
>>
>>>>
>>
>>>>
>>
>>>> [cid:[email protected]]
>>
>>>>
>>
>>>>
>>
>>>>
>>
>>>> Best Regards,
>>
>>>> Dino Yeo
>>
>>>> Library Specialist
>>
>>>> SMU Libraries
>>
>>>> Tel: +65 6828 0358
>>
>>>>
>>
>>>> Singapore Management University
>>
>>>> library.smu.edu.sg<https://protect-au.mimecast.com/s/QYgxCRONg6sQk6
>>>> g
>>>> 7
>>
>>>> spaycB?domain=library.smu.edu.sg>
>>
>>>>
>>
>>>> Our Passion, Our Commitment, Your Advantage
>>
>>>>
>>
>>>>
>>
>>>>
>>
>>>>
>>
>>>>
>>
>>>> ________________________________
>>
>>>>
>>
>>>> To unsubscribe from the EZPROXY-L list, click the following link:
>>
>>>> http://listserv.oclclists.org/scripts/wa.exe?SUBED1=EZPROXY-L&A=1<h
>>>> t 
>>>> t<http://listserv.oclclists.org/scripts/wa.exe?SUBED1=EZPROXY-L&A=1
>>>> %
>>>> 3chtt>
>>
>>>> ps://protect-au.mimecast.com/s/wfdhCVARmOHXLJPOu85Ifi?domain=listse
>>>> r
>>>> v
>>
>>>> .oclclists.org<http://listserv.oclclists.org/scripts/wa.exe?SUBED1=
>>>> E
>>>> Z
>>
>>>> PROXY-L&A=1%3chttps://protect-au.mimecast.com/s/wfdhCVARmOHXLJPOu85
>>>> I
>>>> f
>>
>>>> i?domain=listserv.oclclists.org>>
>>
>>>>
>>
>>>>
>>
>>>>
>>
>>>>
>>
>>>> --
>>
>>>>
>>
>>>> Marcie Burton
>>
>>>>
>>
>>>> Electronic Resources Cataloging Technician The University of North
>>
>>>> Carolina at Greensboro Technical Services Department Walter Clinton
>>
>>>> Jackson Library P.O. Box 26170 Greensboro, NC 27402-6170
>>
>>>> Phone: 336.265.7489 or 336.334.5781
>>
>>>> [email protected]<mailto:[email protected]<mailto:[email protected]
>>>> %
>>>> 3cmailto:[email protected]>>
>>
>>>>
>>
>>>>
>>
>>>>
>>
>>>> [Image removed by sender.
>>
>>>> https://docs.google.com/uc?export=download&id=1qDNAKX51rZ0MqNOWAETz
>>>> -
>>>> M
>>
>>>> x3cuYgnIDn&revid=0B8IO8PX8Y7VHQ09lMm5EWlJmcG85U3dGd1RzeVFZdEdTSDQ4P
>>>> Q
>>>> ]
>>
>>>>
>>
>>>>
>>
>>>>
>>
>>>>
>>
>>>>
>>
>>>> ________________________________
>>
>>>>
>>
>>>> To unsubscribe from the EZPROXY-L list, click the following link:
>>
>>>> http://listserv.oclclists.org/scripts/wa.exe?SUBED1=EZPROXY-L&A=1<h
>>>> t 
>>>> t<http://listserv.oclclists.org/scripts/wa.exe?SUBED1=EZPROXY-L&A=1
>>>> %
>>>> 3chtt>
>>
>>>> ps://protect-au.mimecast.com/s/wfdhCVARmOHXLJPOu85Ifi?domain=listse
>>>> r
>>>> v
>>
>>>> .oclclists.org<http://listserv.oclclists.org/scripts/wa.exe?SUBED1=
>>>> E
>>>> Z
>>
>>>> PROXY-L&A=1%3chttps://protect-au.mimecast.com/s/wfdhCVARmOHXLJPOu85
>>>> I
>>>> f
>>
>>>> i?domain=listserv.oclclists.org>>
>>
>>>>
>>
>>>>
>>
>>>>
>>
>>>> ________________________________
>>
>>>>
>>
>>>> To unsubscribe from the EZPROXY-L list, click the following link:
>>
>>>> http://listserv.oclclists.org/scripts/wa.exe?SUBED1=EZPROXY-L&A=1<h
>>>> t 
>>>> t<http://listserv.oclclists.org/scripts/wa.exe?SUBED1=EZPROXY-L&A=1
>>>> %
>>>> 3chtt>
>>
>>>> ps://protect-au.mimecast.com/s/wfdhCVARmOHXLJPOu85Ifi?domain=listse
>>>> r
>>>> v
>>
>>>> .oclclists.org<http://listserv.oclclists.org/scripts/wa.exe?SUBED1=
>>>> E
>>>> Z
>>
>>>> PROXY-L&A=1%3chttps://protect-au.mimecast.com/s/wfdhCVARmOHXLJPOu85
>>>> I
>>>> f
>>
>>>> i?domain=listserv.oclclists.org>>
>>
>>>>
>>
>>>>
>>
>>>>
>>
>>>> ________________________________
>>
>>>>
>>
>>>> To unsubscribe from the EZPROXY-L list, click the following link:
>>
>>>> http://listserv.oclclists.org/scripts/wa.exe?SUBED1=EZPROXY-L&A=1<h
>>>> t 
>>>> t<http://listserv.oclclists.org/scripts/wa.exe?SUBED1=EZPROXY-L&A=1
>>>> %
>>>> 3chtt>
>>
>>>> ps://protect-au.mimecast.com/s/wfdhCVARmOHXLJPOu85Ifi?domain=listse
>>>> r
>>>> v
>>
>>>> .oclclists.org<http://listserv.oclclists.org/scripts/wa.exe?SUBED1=
>>>> E
>>>> Z
>>
>>>> PROXY-L&A=1%3chttps://protect-au.mimecast.com/s/wfdhCVARmOHXLJPOu85
>>>> I
>>>> f
>>
>>>> i?domain=listserv.oclclists.org>>
>>
>>>>
>>
>>>> ________________________________
>>
>>>>
>>
>>>> To unsubscribe from the EZPROXY-L list, click the following link:
>>
>>>> http://listserv.oclclists.org/scripts/wa.exe?SUBED1=EZPROXY-L&A=1<h
>>>> t 
>>>> t<http://listserv.oclclists.org/scripts/wa.exe?SUBED1=EZPROXY-L&A=1
>>>> %
>>>> 3chtt>
>>
>>>> ps://protect-au.mimecast.com/s/wfdhCVARmOHXLJPOu85Ifi?domain=listse
>>>> r
>>>> v
>>
>>>> .oclclists.org<http://listserv.oclclists.org/scripts/wa.exe?SUBED1=
>>>> E
>>>> Z
>>
>>>> PROXY-L&A=1%3chttps://protect-au.mimecast.com/s/wfdhCVARmOHXLJPOu85
>>>> I
>>>> f
>>
>>>> i?domain=listserv.oclclists.org>>
>>
>>>>
>>
>>>> ________________________________
>>
>>>>
>>
>>>> To unsubscribe from the EZPROXY-L list, click the following link:
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>>>> http://listserv.oclclists.org/scripts/wa.exe?SUBED1=EZPROXY-L&A=1
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>>>>
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>>>> This message and its attachment(s) are intended for the addressee(s) only and should not be read, copied, disclosed, forwarded or relied upon by any person other than the intended addressee(s) without the permission of the sender. If you are not the intended addressee you must not take any action based on this message and its attachment(s) nor must you copy or show them to anyone. Please respond to the sender and ensure that this message and its attachment(s) are deleted.
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>>>>
>>
>>>> It is your responsibility to ensure that this message and its attachment(s) are scanned for viruses or other defects. Edinburgh Napier University does not accept liability for any loss or damage which may result from this message or its attachment(s), or for errors or omissions arising after it was sent. Email is not a secure medium. Emails entering Edinburgh Napier University's system are subject to routine monitoring and filtering by Edinburgh Napier University.
>>
>>>>
>>
>>>> Edinburgh Napier University is a registered Scottish charity.
>>
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>>
>>>>
>>
>>>> *******************************************************************
>>>> *
>>
>>>> If you wish to stop receiving messages from EZPROXY-L or otherwise
>>
>>>> amend your preferences, you can do so <a href="https://www.oclc.org/forms/internet-subscription.en.html">here</a<https://www.oclc.org/forms/internet-subscription.en.html%22%3ehere%3c/a>>.
>>
>>>> Or email [email protected]<mailto:[email protected]<mailto:[email protected]%3cmailto:[email protected]>> including the relevant text below in the body of the email:
>>
>>>> • To unsubscribe: "unsubscribe EZPROXY-L"
>>
>>>> • To receive EZPROXY-L in digest form: "set EZPROXY-L digest"
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>>
>>>> • To receive these messages in the future "set EZPROXY-L mail"
>>
>>>> To contact the list owners directly please send your message to [email protected]<mailto:[email protected]<mailto:[email protected]%3cmailto:[email protected]>>.
>>
>>>> If you unsubscribe from EZPROXY-L, you will no longer be able to participate in any of its features, including the public forum.
>>
>>>> To unsubscribe from all OCLC marketing email communications
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>>
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>>
>>>>
>>
>>>
>>
>>> --
>>
>>> Andy Boze, Associate Librarian
>>
>>> University of Notre Dame
>>
>>> 271H Hesburgh Library
>>
>>> (574) 631-8708
>>
>>>
>>
>>> ********************************************************************
>>
>>> If you wish to stop receiving messages from EZPROXY-L or otherwise
>>
>>> amend your preferences, you can do so <a href="https://www.oclc.org/forms/internet-subscription.en.html">here</a<https://www.oclc.org/forms/internet-subscription.en.html%22%3ehere%3c/a>>.
>>
>>> Or email [email protected]<mailto:[email protected]<mailto:[email protected]%3cmailto:[email protected]>> including the relevant text below in the body of the email:
>>
>>> • To unsubscribe: "unsubscribe EZPROXY-L"
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>>> To contact the list owners directly please send your message to [email protected]<mailto:[email protected]<mailto:[email protected]%3cmailto:[email protected]>>.
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>>> If you unsubscribe from EZPROXY-L, you will no longer be able to participate in any of its features, including the public forum.
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>>> To unsubscribe from all OCLC marketing email communications 
>>> (including
>>
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>>
>>> product/service/cooperative updates and newsletters), please email us at [email protected]<mailto:[email protected]<mailto:[email protected]%3cmailto:[email protected]>>.
>>
>>>
>>
>>> ________________________________
>>
>>>
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>>> To unsubscribe from the EZPROXY-L list, click the following link:
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>>> http://listserv.oclclists.org/scripts/wa.exe?SUBED1=EZPROXY-L&A=1
>>
>>>
>>
>>> ________________________________
>>
>>>
>>
>>> To unsubscribe from the EZPROXY-L list, click the following link:
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>>> http://listserv.oclclists.org/scripts/wa.exe?SUBED1=EZPROXY-L&A=1
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>>>
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>>> ********************************************************************
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>>> If you wish to stop receiving messages from EZPROXY-L or otherwise
>>
>>> amend your preferences, you can do so <a href="https://www.oclc.org/forms/internet-subscription.en.html">here</a>.
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>>
>>> • To unsubscribe: "unsubscribe EZPROXY-L"
>>
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>>
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>>
>>> • To receive these messages in the future "set EZPROXY-L mail"
>>
>>> To contact the list owners directly please send your message to [email protected]<mailto:[email protected]>.
>>
>>> If you unsubscribe from EZPROXY-L, you will no longer be able to participate in any of its features, including the public forum.
>>
>>> To unsubscribe from all OCLC marketing email communications 
>>> (including
>>
>>> all OCLC listervs, OCLC Connect emails, OCLC event notifications,
>>
>>> product/service/cooperative updates and newsletters), please email us at [email protected]<mailto:[email protected]>.
>>
>>>
>>
>>
>>
>> --
>>
>> Andy Boze, Associate Librarian
>>
>> University of Notre Dame
>>
>> 271H Hesburgh Library
>>
>> (574) 631-8708
>>
>>
>>
>> ********************************************************************
>>
>> If you wish to stop receiving messages from EZPROXY-L or otherwise amend your preferences, you can do so <a href="https://www.oclc.org/forms/internet-subscription.en.html">here</a>.
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>>
>> • To unsubscribe: "unsubscribe EZPROXY-L"
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>> • To receive these messages in the future "set EZPROXY-L mail"
>>
>> To contact the list owners directly please send your message to [email protected]<mailto:[email protected]>.
>>
>> If you unsubscribe from EZPROXY-L, you will no longer be able to participate in any of its features, including the public forum.
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>> To unsubscribe from all OCLC marketing email communications (including all OCLC listervs, OCLC Connect emails, OCLC event notifications, product/service/cooperative updates and newsletters), please email us at [email protected]<mailto:[email protected]>.
>>
>> ________________________________
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>> To unsubscribe from the EZPROXY-L list, click the following link:
>> http://listserv.oclclists.org/scripts/wa.exe?SUBED1=EZPROXY-L&A=1
>>
>> ********************************************************************
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>> amend your preferences, you can do so <a href="https://www.oclc.org/forms/internet-subscription.en.html">here</a>.
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>> • To unsubscribe: "unsubscribe EZPROXY-L"
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>> To contact the list owners directly please send your message to [email protected].
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>>
> 
> 
> --
> Andy Boze, Associate Librarian
> University of Notre Dame
> 208A Hesburgh Library
> (574) 631-8708
> 
> ********************************************************************
> If you wish to stop receiving messages from EZPROXY-L or otherwise amend your preferences, you can do so <a href="https://www.oclc.org/forms/internet-subscription.en.html">here</a>.
> Or email [email protected] including the relevant text below in the body of the email:
> • To unsubscribe: "unsubscribe EZPROXY-L"
> • To receive EZPROXY-L in digest form: "set EZPROXY-L digest"
> • To set your options to no mail: "set EZPROXY-L nomail"
> • To receive these messages in the future "set EZPROXY-L mail"
> To contact the list owners directly please send your message to [email protected].
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> To unsubscribe from all OCLC marketing email communications (including all OCLC listervs, OCLC Connect emails, OCLC event notifications, product/service/cooperative updates and newsletters), please email us at [email protected].
> 
> ********************************************************************
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> Or email [email protected] including the relevant text below in the body of the email:
> • To unsubscribe: "unsubscribe EZPROXY-L"
> • To receive EZPROXY-L in digest form: "set EZPROXY-L digest"
> • To set your options to no mail: "set EZPROXY-L nomail"
> • To receive these messages in the future "set EZPROXY-L mail"
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> 
> ********************************************************************
> If you wish to stop receiving messages from EZPROXY-L or otherwise amend your preferences, you can do so <a href="https://www.oclc.org/forms/internet-subscription.en.html">here</a>.
> Or email [email protected] including the relevant text below in the body of the email:
> • To unsubscribe: "unsubscribe EZPROXY-L"
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> 
> ********************************************************************
> If you wish to stop receiving messages from EZPROXY-L or otherwise 
> amend your preferences, you can do so <a href="https://www.oclc.org/forms/internet-subscription.en.html">here</a>.
> Or email [email protected] including the relevant text below in the body of the email:
> • To unsubscribe: "unsubscribe EZPROXY-L"
> • To receive EZPROXY-L in digest form: "set EZPROXY-L digest"
> • To set your options to no mail: "set EZPROXY-L nomail"
> • To receive these messages in the future "set EZPROXY-L mail"
> To contact the list owners directly please send your message to [email protected].
> If you unsubscribe from EZPROXY-L, you will no longer be able to participate in any of its features, including the public forum.
> To unsubscribe from all OCLC marketing email communications (including 
> all OCLC listervs, OCLC Connect emails, OCLC event notifications, 
> product/service/cooperative updates and newsletters), please email us at [email protected].
> 

--
Andy Boze, Associate Librarian
University of Notre Dame
271H Hesburgh Library
(574) 631-8708

********************************************************************
If you wish to stop receiving messages from EZPROXY-L or otherwise amend your preferences, you can do so <a href="https://www.oclc.org/forms/internet-subscription.en.html">here</a>.
Or email [email protected] including the relevant text below in the body of the email:
• To unsubscribe: "unsubscribe EZPROXY-L"
• To receive EZPROXY-L in digest form: "set EZPROXY-L digest"
• To set your options to no mail: "set EZPROXY-L nomail"
• To receive these messages in the future "set EZPROXY-L mail"
To contact the list owners directly please send your message to [email protected].
If you unsubscribe from EZPROXY-L, you will no longer be able to participate in any of its features, including the public forum.
To unsubscribe from all OCLC marketing email communications (including all OCLC listervs, OCLC Connect emails, OCLC event notifications, product/service/cooperative updates and newsletters), please email us at [email protected].

********************************************************************
If you wish to stop receiving messages from EZPROXY-L or otherwise amend your preferences,
you can do so <a href="https://www.oclc.org/forms/internet-subscription.en.html">here</a>.
Or email [email protected] including the relevant text below in the body of the email:
• To unsubscribe: "unsubscribe EZPROXY-L"
• To receive EZPROXY-L in digest form: "set EZPROXY-L digest"
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• To receive these messages in the future "set EZPROXY-L mail"
To contact the list owners directly please send your message to [email protected].
If you unsubscribe from EZPROXY-L, you will no longer be able to participate in any of its features, including the public forum.
To unsubscribe from all OCLC marketing email communications
(including all OCLC listervs, OCLC Connect emails, OCLC event notifications, product/service/cooperative updates and newsletters),
please email us at [email protected].