Re: Suggest Bounty for Defects

"Ken Kahn" <[email protected]> Thu, 30 Dec 2004 18:14:26 -0000
Newsgroups gmane.education.weblabs.requests
Message-ID <002901c4ee9b$66d875a0$57f34ed5@ESTLAP05>
Ylva and Jack (and now everyone else)  -

Regarding Ylva's bugs one of them was introduced two months ago to fix a 
time travel bug and only manifested itself if all the following 
happened: time travel was paused and then minimized ('Come Back Later') 
while mouse speed sensors were active and the mouse was moved. It took 
me quite a while to reproduce the problem because it was a combination 
of many circumstances. The other bug manifested itself only if you saved 
a notebook with user pictures in it that were saved after being created 
but before they had ever been displayed. (Pretty hard to do.) ToonTalk 
was confused about the transparent parts of these pictures.

If you look at www.toontalk.com/English/bugs04.htm you'll see most bugs 
are combinations of circumstances like this.

That makes it very hard for professional testers to catch bugs. Logotron 
now has 2 people putting in a large amount of time testing ToonTalk and 
they've been having a hard time finding bugs in last the month or so. 
But I find them regularly as does anyone doing a large size project.

Regarding the bounty idea, Animated Programs can't afford it but I'll 
speak to folks at Logotron about this on my next visit. But I wonder how 
many people there are that encounter bugs but don't report them but 
would if there was such an incentive. And how many people stop using 
ToonTalk due to bugs but with the right reward system would continue.

As an historical footnote when ToonTalk was very young prior to any 
external testing, I paid my son (8 to 10 years old) and his younger 
cousins ten cents per bug.

Best,

-ken

----- Original Message ----- 
From: "ylva" <[email protected]>
To: "'Jack Waugh'" <[email protected]>; "'Ken Kahn'" 
<[email protected]>
Sent: Thursday, December 30, 2004 5:02 PM
Subject: RE: [WebLabs-requests] Suggest Bounty for Defects


>> I find even the latest TT way too flaky for use in research (and I
>> should think, all the worse for infliction on children).
>
> This is my impression too, but I suppose we have no choice since we 
> have
> planned activities with kids beginning in just a few weeks...
>
> One of the biggest problems is that the bugs I come across now are 
> both bugs
> that were reported as resolved many months ago, as well as completely 
> new
> bugs that have not been seen before. With this status it is hard to 
> even
> prepare the tools that the kids should be using. Instead of preparing 
> the
> tools, I spend time reporting bugs and waiting for new releases...
>
> /ylva
>
> 




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