> On 6/28/06, Oyku Gencay <[email protected]> wrote:
>> I've had the same difficulty but it's only Debian sarge that made the
>> installation flawless. I'd highly recommend too.
>>
> Rather than, or in addition to, individual users paying "gurus" to
> give them individual hand-holding, I'd like to see small incremental
> improvements to Debian OpenSSI. For one thing we've had some
> difficulties in re-compiling the OpenSSI kernel from the source
> package. 2.4.22 is very old and the hardware RAID controller we are
> using was recently discontinued. (It's still sold by resellers who
> have some stock: "the 3Ware Escalade 8506 4 Port Serial ATA RAID
> Card".) I'd like to use more modern devices and take some baby steps
> in improving OpenSSI 1.2.2.
As a prospective user of OpenSSI (and a business person interested in a
product which delivers), I'd say "in addition to". There are so many
great open source projects let down by:
- poor documentation
- infrequent releases/upgrades
- no or limited support (this forum is the extent of support for openssi)
Baby steps I agree with - but for god sakes, release -often- (Pg/Mysql are
excellent examples of how to do things right). The release schedule of
openssi is not exactly impressive (stated with understanding of the
constraints of open source developers). Requiring users to checkout
software of cvs (which often doesn't allow you anony access - like today)
to somehow obtain updates is mind numbing.
> How many of us what like to see that happen? How many of us are
> interested in commercial support? Or providing commercial support?
> (Again, all my experience is with Debian OpenSSI 1.2.2.) I could
> imagine that supporting other distros wouldn't be so hard but I'm
> talking "baby-steps" here.
Consider this: I've spent most of the day googling/surfing/evaluating
alternatives to openssi (after struggling for -days- with openssi just to
get the thing to boot) simply because I need a product which not only
works, but has a modicum of backup/support - paying for it is the least of
our concerns.
OpenSSI has stupendous potential - I recognise that even though I've yet
to install/boot successfully (stop your laughing). *Having* a product is
one thing, but providing a *package* which includes support avenues for
people like myself is priceless and will help grow the product (we
frequently pay open source developers to add customisations which we need
- but we move on when the developers don't bother responding).
This is one of the serious failings of open source - lack of professional
support (certain exceptions: red hat, et al).
As with Platform Rocks/Myql/Pg/redhat/suse/Sendmail.com and others, why
don't a group of OpenSSI developers formalise some kind of support
framework (even paid email-only support would be useful)? A link from
www.openssi.org (use www.openssi.com!) for "Commercial Support" would give
it that essential ingredient which is severely lacking.
... phew, there, I feel better now ;-)
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