Re: Seagate firmware?

Jonathan Fine wrote:

> I am also having the scsi hang issue, though I'm not sure if it's
> pinpointed to aacraid issues or hardware.  I saw a post about the
> seagate firmware update located here,
> http://www.seagate.com/support/disc/u320_firmware.html, and figured I
> would contact them about it.  The 4 disks(3 raided together on a
> PERC320) in my Dell Precision all have the part number for that firmware
> update.  But upon contacting Seagate, they told me that since these are
> oem drives, their firmware would destroy my drives, so I needed to
> contact the oem.  After looking on Dell's site, I don't see any
> downloads for this firmware issue.   What should I do then?  Is there a
> better fix or patch for aacraid that will solve this issue?  Any help
> would be greatly appreciated...

Dell has FW updates for HD too:

"This firmware fixes the problem encountered when reassign commands issued
to specific Seagate Hard Disk Drives (HDDs) thru PERC 3 (LSI) can fail
with SCSI bus resets. Application and Array Manager logs will show
reoccurring Sense Key (SK) = 03 and Additional Sense Code (ASC) =11. This
is normally referred to as an " 03-11"."

http://support.dell.com is your friend.

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