Re: help with firmware update on R610...
Bruce Ferrell <[email protected]>
| Newsgroups | gmane.linux.hardware.dell.poweredge |
|---|---|
| Message-ID | <[email protected]> |
cat /etc/*rele* Scientific Linux release 6.6 (Carbon) Scientific Linux release 6.6 (Carbon) cpe:/o:redhat:enterprise_linux:6.6:ga On 07/23/2015 10:54 AM, [email protected] wrote: > Dell - Internal Use - Confidential > Thanks for providing the log file . Please provide the operating system version details installed on your system. We will try to reproduce segmentation fault issue in the our lab. > > -----Original Message----- > From: linux-poweredge-bounces-Lists On Behalf Of Bruce Ferrellngs > Sent: Thursday, July 23, 2015 11:04 AM > To: linux-poweredge-Lists > Subject: Re: [Linux-PowerEdge] help with firmware update on R610... > > I have the same issue (symptom anyway) > > When I perform the steps outlined, sasdupie fails with a segmentation fault. inv.xml is zero length. debug.log is attached. No files in > > /var/log/dell/updatepackage/log/support/ > > sasdupie[20566]: segfault at 20 ip 00007f7c10ef500d sp 00007fff7703f950 error 4 in sasdupie[7f7c10ed0000+110000] > > > > On 07/22/2015 10:06 PM, [email protected] wrote: >> *Dell - Internal Use - Confidential * >> >> Hi Becky, >> >> >> >> Please provide logs from your system and following are steps to collect the debug logs . >> >> >> >> 1.Extract dup by running the command ".\SAS-RAID_Firmware_F96NR_LN_6.3.3-0002_X00.BIN--extract \tmp\dup_extract_dir" >> >> 2.Change to the extracted directory by running "cd \tmp\dup_extract_dir ". >> >> 4.Copy the payload directory up one level, "cp payload\* . " . >> >> 5.Run "sasdupie -i -o inv.xml -debug" for inventory >> >> 7.Send us files inv.xml, debug.log, package.xml and Dell customer logs >> from >> >> /var/log/dell/updatepackage/log/ and /var/log/dell/updatepackage/log/support directories. >> >> >> >> Thanks >> >> Santosh >> >> >> >> *From:*linux-poweredge-bounces-Lists *On Behalf Of *Becky Ligon >> *Sent:* Thursday, July 23, 2015 1:20 AM >> *To:* linux-poweredge-Lists >> *Subject:* [Linux-PowerEdge] help with firmware update on R610... >> >> >> >> All: >> >> When I run the firmware update for the PERC 6/i, I am getting this error: >> >> Collecting inventory... >> ...... >> Inventory collection failed. >> >> Where can I find information regarding this error? log files? Is it possible that the inventory collection system is not setup correctly on the machine? >> >> I am running SAS-RAID_Firmware_F96NR_LN_6.3.3-0002_X00.BIN. >> >> >> >> Any suggestions will be helpful! >> >> Becky >> >> >> >> -- >> >> Becky Ligon >> Research Associate >> Clemson University >> Clemson, SC >> >> >> >> _______________________________________________ >> Linux-PowerEdge mailing list >> [email protected] >> https://lists.us.dell.com/mailman/listinfo/linux-poweredge