Re: help with firmware update on R610...

I am having the same issue and will provide log files, etc. shortly.

Becky

On Thu, Jul 23, 2015 at 1:54 PM, <[email protected]> wrote:

> *Dell - Internal Use - Confidential *
>
> Thanks for providing the log file . Please provide the operating system
> version details  installed on your system.  We will try to reproduce
> segmentation fault issue in the our lab.
>
> -----Original Message-----
> From: linux-poweredge-bounces-Lists On Behalf Of Bruce Ferrellngs
> Sent: Thursday, July 23, 2015 11:04 AM
> To: linux-poweredge-Lists
> Subject: Re: [Linux-PowerEdge] help with firmware update on R610...
>
> I have the same issue (symptom anyway)
>
> When I perform the steps outlined, sasdupie fails with a segmentation
> fault. inv.xml is zero length. debug.log is attached. No files in
>
> /var/log/dell/updatepackage/log/support/
>
> sasdupie[20566]: segfault at 20 ip 00007f7c10ef500d sp 00007fff7703f950
> error 4 in sasdupie[7f7c10ed0000+110000]
>
>
>
> On 07/22/2015 10:06 PM, [email protected] wrote:
> >
> > *Dell - Internal Use - Confidential *
> >
> > Hi Becky,
> >
> >
> >
> > Please provide logs from your system and following are steps to collect
> the debug logs .
> >
> >
> >
> > 1.Extract dup by running the command
> ".\SAS-RAID_Firmware_F96NR_LN_6.3.3-0002_X00.BIN--extract
> \tmp\dup_extract_dir"
> >
> > 2.Change to the extracted directory by running “cd \tmp\dup_extract_dir
> “.
> >
> > 4.Copy the payload directory up one level, “cp payload\* . “ .
> >
> > 5.Run “sasdupie -i -o inv.xml -debug" for inventory
> >
> > 7.Send us files inv.xml, debug.log, package.xml and Dell customer logs
> > from
> >
> > /var/log/dell/updatepackage/log/ and
> /var/log/dell/updatepackage/log/support directories.
> >
> >
> >
> > Thanks
> >
> > Santosh
> >
> >
> >
> > *From:*linux-poweredge-bounces-Lists *On Behalf Of *Becky Ligon
> > *Sent:* Thursday, July 23, 2015 1:20 AM
> > *To:* linux-poweredge-Lists
> > *Subject:* [Linux-PowerEdge] help with firmware update on R610...
> >
> >
> >
> > All:
> >
> > When I run the firmware update for the PERC 6/i, I am getting this error:
> >
> > Collecting inventory...
> > ......
> > Inventory collection failed.
> >
> > Where can I find information regarding this error? log files? Is it
> possible that the inventory collection system is not setup correctly on the
> machine?
> >
> > I am running SAS-RAID_Firmware_F96NR_LN_6.3.3-0002_X00.BIN.
> >
> >
> >
> > Any suggestions will be helpful!
> >
> > Becky
> >
> >
> >
> > --
> >
> > Becky Ligon
> > Research Associate
> > Clemson University
> > Clemson, SC
> >
> >
> >
> > _______________________________________________
> > Linux-PowerEdge mailing list
> > [email protected]
> > https://lists.us.dell.com/mailman/listinfo/linux-poweredge
>
>
> _______________________________________________
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>
>


-- 
Becky Ligon
Research Associate
Clemson University
Clemson, SC

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