Issue with replaced HD not coming on-line

Jeff Boyce <[email protected]>
Newsgroups gmane.linux.hardware.dell.poweredge
Message-ID <[email protected]>
Greetings -

I have PET610 with a PERC H700 controller that a hard drive fail 
recently.  The drives are setup in a RAID5 (3 drives) with a single hot 
spare.  The hot spare was engaged and the failed drive was automatically 
taken off-line after the virtual drive rebuild was completed.  Today I 
receive a replacement drive of the same specs as the failed drive 
(manufacturer, model, etc.).  I reviewed the instructions to replace the 
drive, which were,

1.  If drive is identified as off-line and the status lights on the 
drive are out, manually pull the drive from the chassis.
2.  Unscrew and remove the failed drive from the carrier, and install 
the new drive in the carrier.
3.  Wait a minimum of 30 seconds between taking the failed drive out and 
inserting the new drive and carrier.
4.  Slide the new drive into the same slot and lock into place.

I have also read that with the H700 controller, if the new drive is 
replaced into the same slot as the removed failed drive, that the new 
drive will be reinserted into the RAID virtual drive, and the hot spare 
that was used will revert back to a hot spare again.

The issue that I am having is that the newly installed drive is not 
being recognized at all.
1.  The drive status indicator light and the drive activity light both 
remain out.
2.  /var/log/messages show the drive removed, but not inserted.
Oct 30 12:17:30 earth Server Administrator: Storage Service EventID: 
2049 Physical device removed: Physical Disk 0:0:2 Controller 0, Connector 0
3.  The hardware ESM log in OMSA shows the following two events (the 
last two events listed) at the time the drive was removed.  No 
additional events show the new drive installed.
Ok;Fri Oct 30 12:17:33 2015;Drive 2 in disk drive bay 1 is operating 
normally.
Critical;Fri Oct 30 12:17:33 2015;Drive 2 is removed from disk drive bay 1.
4. The LCD panel on the front of the chassis remains an amber color with 
the following message.
E1812 Hard drive 2 removed. Check drive

I can't find anything that indicates I haven't done this replacement the 
proper way.  But need to figure out how to get this drive back on-line 
and at least assigned as a hot spare.  I have not power cycled the 
server and would like to avoid doing that if possible. The only idea 
that pops into my head right now is possibly some dust bunnies took up 
residence in the hard drive connector slot as I slide the new drive into 
place.  So I am looking for ideas.  What should I do to further diagnose 
what my problem is and resolve it. Thanks.

I only receive the daily digest of this mailing list, so please CC me 
directly with any replies.  Thanks.

Jeff

-- 

Jeff Boyce
Meridian Environmental
www.meridianenv.com
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