Re: R720xd iDrac 2.21.21.21 update fails

<[email protected]>
Newsgroups gmane.linux.hardware.dell.poweredge
Message-ID <75F7F7632819D94BA80703D8B1F10B6D2A4AC5E168@BLRX7MCDC201.AMER.DELL.COM>
Dell - Internal Use - Confidential
Hi Stephen,

Thanks for providing the detailed information about the issue.

The iDRAC update is failed as the USB mount or enumeration is failed on the system. Please make sure the usb-storage driver is not blacklisted on your system.  If usb-storage driver is not blacklisted then reset the iDRAC through web interface or using the racadm command (racadm racreset) and try update again.

Thanks
Santosh

-----Original Message-----
From: linux-poweredge-bounces-Lists On Behalf Of Stephen Berg (Contractor)
Sent: Tuesday, November 24, 2015 5:11 PM
To: linux-poweredge-Lists
Subject: [Linux-PowerEdge] R720xd iDrac 2.21.21.21 update fails

Tried updating the iDRAC firmware on an R720xd this morning. Using dsu which points to a local mirror it fails with:

------------------------------------------------------------
The version of this Update Package is newer than the currently installed version.
Software application name: iDRAC
Package version: 2.21.21.21
Installed version: 2.15.10.10


Executing update...
WARNING: DO NOT STOP THIS PROCESS OR INSTALL OTHER DELL PRODUCTS WHILE
UPDATE IS IN PROGRESS.
THESE ACTIONS MAY CAUSE YOUR SYSTEM TO BECOME UNSTABLE!
....................................................................
Uploading Firmware Image ... failed!
....................................................................
Uploading Firmware Image ... failed!
...................................................................
Uploading Firmware Image ... failed!
..
Device: iDRAC
Application: iDRAC
Failed to access Virtual USB Device

iDRAC-with-Lifecycle-Controller_Firmware_VV01T_LN_2.21.21.21_A00 could
not be installed
------------------------------------------------------------

I downloaded the .BIN file from Dell and tried it that way, same result.

--
Stephen Berg
Systems Administrator
NRL Code: 7320
Office: 228-688-5738
[email protected]

_______________________________________________
Linux-PowerEdge mailing list
[email protected]
https://lists.us.dell.com/mailman/listinfo/linux-poweredge

_______________________________________________
Linux-PowerEdge mailing list
[email protected]
https://lists.us.dell.com/mailman/listinfo/linux-poweredge
lmpx.com only provides a reader for public news (NNTP) servers. It is not affiliated with the servers or forums shown here and is not responsible for the content of articles, which is written by their respective authors.