RE: OT: Service from Sony

"Ted Serreyn" <[email protected]>
Newsgroups gmane.linux.hardware.sony
Organization Serreyn Network Services, LLC
Message-ID <000a01c34195$f1c814e0$0d14140a@tedlaptop>
Good luck.  I had a problem installing the click to dvd software on my new
grv680 and they wanted me to send it back for a software problem.  BTW, this
problem was just that I was listening to them to recover the software from
the 3rd recovery dvd rather than a separate application one.

Idiots!


--
Ted Serreyn                                      262-363-9265
Serreyn Network Services, LLC        http://www.serreyn.com/


-----Original Message-----
From: [email protected]
[mailto:[email protected]] On Behalf Of Jason Cox
Sent: Thursday, July 03, 2003 7:46 AM
To: [email protected]
Subject: [Linux-sony] OT: Service from Sony

Just curious as to the type of service people have received from Sony
regarding their purchases?

I've recently purchased a Vaio Z1GP and with my Vaio I received a "Join
Club Vaio" card which offered me, amongst other things, a "Welcome
Pack", which included a Vaio T-Shirt, a Vaio Mouse Mat and a Vaio
Stainless Steel Business Card Holder.

It's been almost 3 months since I purchased my laptop, and 3 telephone
calls and two unanswered emails later, I have still not received this
"pack".

Some of you may be saying it's really petty complaining about something
like this however, they've offered me something, and I expect to receive
it.

What are your thoughts/experiences?

Jason.


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