Re: Losing Power GRX600K

Gregory Wilson <[email protected]> 06 Aug 2003 15:43:50 -0400
Newsgroups gmane.linux.hardware.sony
Organization Cornell University
Message-ID <1060199030.23527.6.camel@awn>
Sorry a late reply to this thread J/. And it will not be helpful either.
I experienced the same problem. At the prompting of "sony tech support,"
I wound up wiping the drives and resinstalling Win2k. That fixed the
problem for like 2 weeks. Then it started dying again. Finally I
convinced them to take the machine and look at it. I got it back in 2
weeks. All they did was clean the inside of it according to their oh so
helpful notes. It has been 4 months now and I have not had it occur
again.

What I know:
It is not temperature related. It would die even at 40C.
It is not battery related. It would die on AC or battery.
It is not load related. Crashed under 1% and 90% load at equal
frequency.
It is not OS related. Win2k and Linux both died.

Greg



On Sun, 2003-08-03 at 15:34, J/ wrote:
> Before anyone asks:  YES I have ACPI installed/in kernel/etc.  YES ACPI
> is working.  I assume close enough proof of this is at the end of this
> message.
> 
> 
> This is getting frustrating.
> 
> A) It's not consistent.  B) It appears to be temperature related, but
> not necessarily.  C) I've yet to find anything that will actively record
> temperature every 5 seconds that actually works.  D) I've yet to get it
> to do it in Windows.  E) It has happened on bootup immediately after it
> happened in Linux -- implying it's temperature related or something.  F)
> Everytime I call Sony about the problem, they say "Oh, you need to reset
> your BIOS and it will stop doing that."  I reset my BIOS -- and it stops
> doing it for about 4 weeks, then it starts doing it again.  WEIRD!
> 
> What is it doing?   It's just powering off, LOSING power, Shutting Down
> NON-Gracefully.  I've found I mention this to most people and they say
> "Oh, you mean it shut itself down automatically?"  NO!  It LOST power. 
> It acts like I Took out the batteries and then pulled the AC adapter out
> and POOF it lost power.  I hope that makes sense.
> 
> Anyone have any idea what is up or how I can figure out what's going
> on?  I am assuming it's temperature related?  It only started doing this
> in June (warmer temperatures outside?)  but it always does it when it's
> cool in the room from my human perspective.
> 
> This is not a good thing (I think).
> 
> If anyone has any ideas or thoughts it'd be great -- or how to get Sony
> to acknowledge this problem so they'll take it in and fix it.  But I
> doubt they'll be able to reproduce it since it's sporadic and happens
> maybe once every few weeks -- and usually when it's at rest not
> compiling/etc.  Just have email or a web browser open.
> 
> Thanks!  Jay 
> 
> --------------------------
> 
> <not supported>
> <polling disabled>
> state:                   ok
> temperature:             39 C
> critical (S5):           90 C
> passive:                 75 C: tc1=1 tc2=2 tsp=50 devices=0xc1c0c980 
> 
> processor id:            0
> acpi id:                 0
> bus mastering control:   yes
> power management:        yes
> throttling control:      yes
> performance management:  yes
> limit interface:         yes
> active limit:            P1:T0
> platform limit:          P1:T0
> user limit:              P0:T0
> thermal limit:           P0:T0
> state count:             2
> active state:            P1
> states:
>     P0:                  2000 MHz, 32000 mW, 250 uS
>    *P1:                  1200 MHz, 20200 mW, 250 uS
> active state:            C2
> default state:           C1
> bus master activity:     00000000
> states:
>     C1:                  promotion[C2] demotion[--] latency[000]
> usage[00000010]
>    *C2:                  promotion[--] demotion[C1] latency[001]
> usage[00132853]
>     C3:                  <not supported>
> state count:             8
> active state:            T0
> states:
>    *T0:                  00%
>     T1:                  12%
>     T2:                  25%
>     T3:                  37%
>     T4:                  50%
>     T5:                  62%
>     T6:                  75%
>     T7:                  87%
> 
> 
> -- I even swapped out my processor from the 2.4Ghz P4 to the 2.0Ghz P4
> to see if it was the processor, it does not appear to be.
> 
> 
> 
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