Re: Losing Power GRX600K

My phone call was laughable too, but not that crazy! I should take notes
when I am taking to tech support from now on!

-Greg

On Thu, 2003-08-07 at 11:53, J/ wrote:
> BWAHAHAHAHA... sorta
> 
> Finally got my service request, RMA#/etc.  Yay!
> 
> Called up, "Yes, I'm just telling you now, that I'm going to have to
> send in my laptop for repairs.  Can we just skip to that part?" "I can
> help you fix your laptop sir."  "Oh, Fine." ... they had me "shutdown
> your laptop.  Remove your batteries.  Unplug the AC Adapter for 30
> seconds.  Restart your laptop.  Hit F2 to go to your BIOS.  Hit the
> right arrow twice and go to the Power Menu."  My response: "What Power
> Menu?"
> Them:  "The Power Menu"
>   "There is no Power Menu"
>   "Yes There Is"
>   "Excuse me, I'm looking at it, you're looking at a manual.  There IS
> NO POWER MENU."
<snip>