DO I KEEP TRYING TO MOVE MY COMPANY TO MANDRIVA OR SHOULD I GO BACK TO MICROSOFT?
Sino Galati <sino-Z/[email protected]>
| Newsgroups | gmane.linux.mandrake.newbie |
|---|---|
| Message-ID | <[email protected]> |
Dear Sir/Madam
I just got your email on the Mandriva 2010 launch.
I have a problem with downloading the 2009S-PWP-DWL. I have emailed
dozens of times with no response (original email pasted below) so I am
beginning to wonder whether Mandriva is the right choice. You have taken
my money... not delivered the product... and are continually ignoring my
requests to supply what I have PAID FOR.
If I don't get that... Do you think I will pay again for the 2010
version?.. Definitely not.
So I ask once again please supply what I have paid for!
If Mandriva keeps heading down this path it will be joining the ranks of
Microsoft.
Deliver what I have PAID FOR... or refund my money!
I will wait for your reply
Yours Sincerly
Sino Galati
AutoService
115 Dixon Road
Rockingham 6168
61 438 999 888
Dear Sir/Madam
I have purchased 2009S-PWP-DWL Mandriva Linux Powerpack 2009 Spring
Download version as per receipt below at the time I followed the
instructions and downloaded the X86-64 veresion.
I also need the i586 version but it will no longer allow me to access
the site via the instructions.
I understand that I am entitled to the i586 version as well as the
X86-64 version.
Can you please help me by providing the correct download instructions
and passwords.
Regards
Sino Galati
Mandriva Store wrote:
Mandriva S.A.
43 rue d'Aboukir
Paris 75002
France
Customer Care Contact:
http://www.mandriva.com/company/contact/customercare
Thanks for shopping at Mandriva Store!
-----------------------------------------------------------------------------
Billing Information
Receipt Number: 441275-WORLD
Bill Date: 10-May-2009 11:33
-----------------------------------------------------------------------------
Customer Information
Bill To :
Company: AutoService
Full Name: Sino Galati
Address: 115 Dixon Road
Address(2):
City: Rockingham
State: n/a
Zip Code: 6168
Country: Australia
Phone: 618 9527 8999
Fax: 618 9527 8996
Email: sino-Z/[email protected]
-----------------------------------------------------------------------------
Shipping Address :
Company: AutoService
Full Name: Sino Galati
Address: 115 Dixon Road
Address(2):
City: Rockingham
State: n/a
Zip Code: 6168
Country: Australia
Phone: 618 9527 8999
Fax: 618 9527 8996
Email: sino-Z/[email protected]
-----------------------------------------------------------------------------
Billed Items
Code Description Qty PriceUSD
PriceEUR AmountUSD AmountEUR
2009S-PWP-DWL Mandriva Linux Powerpack 2009 Spring Download version 1
59.00 59.00 USD
Subtotal:
59.00 USD
VAT (FR) :
19.6% 0.00 USD
Shipping: Shipping and
handling... 0 USD
VAT (FR) :
19.6% 0 USD
Total:
59.00 USD
-----------------------------------------------------------------------------
Payment Information
Payment Method: CCARD / PAYBOXPPPS /
Name on Card:
Credit card number: Not stored in database
Transaction Number: 0817259727
For inquiries, please send a mail to the address above
and mention the receipt number and bill date at the top of this
invoice.
To keep in touch with the Open Source world, please visit
http://www.mandriva.com
-------- Original Message --------
Subject: Your order #441275-WORLD
Date: Sun, 10 May 2009 11:35:10 +0200 (CEST)
From: Mandriva Store <noreturn+store-4qZELD6FgxhWk0Htik3J/[email protected]>
To: sino-Z/[email protected]
Dear Sino Galati,
Thanks for purchasing a download product from Mandriva.
Your personal download zone is being prepared and should be available a
few minutes after you receive this email. The following instructions will
help you get access to your product.
How To Download
---------------------------------------------------------------------------
1. Using a browser:
Type in the following URL in the navigation bar of your browser
ftp://sino_autoservice.net.au:[email protected]
2. Using a FTP client:
Host: download.mandriva.com
Port: 21
Login: sino_autoservice.net.au
Password: W7E56SN3
Examples of free FTP client software you can find on the internet:
- under Linux: Gftp, Kbear
- under MacOS: Cyberduck, Fetch, Transmit
- under Windows: Filezilla, CuteFTP, Leechftp
Important Notes
---------------------------------------------------------------------------
- Please allow for a few minutes for your personal download zone to be
created and provisionned with your purchase. Contact the customer care
service if you cannot get a connection.
- This personal access is only available for 10 days.
- You cannot resume a download after an interruption if you download
with a browser, but it is possible with a FTP client.
- Make sure you have enough space on your partition to store all the data:
especially if you are downloading the DVD ISOs, these may be larger
than 4 GB.
Note that FAT filesystems cannot handle a file larger than 2 GB
(4 GB for FAT32). Mandriva Linux, MacOS X default filesystems
are fine, as Microsoft NTFS.
- If you need to download the 32 bits version please choose the "i586"
directory. If you need to download the 64 bits version please choose
the "x86_64" directory.
32 bits versions will work fine on 32 and 64 bits processors.
64 bits versions will only work on a 64 bits processor.
Take advantage of your Powerpack services!
---------------------------------------------------------------------------
To enjoy all the services included in your Mandriva product, you need to
register the following activation key on https://my.mandriva.com/register/key/
2009S-PWP-22CA6-INT-MA2A-HR4H
Thank you for your interest in our products and services.
--
Mandriva Store
http://store.mandriva.com/
Customer Care
http://www.mandriva.com/en/support/customer-care
____________________________________________________
Want to buy your Pack or Services from Mandriva?
Go to http://store.mandriva.com
Join the Club : http://www.mandrivaclub.com
____________________________________________________